We paid a bill on departure and 2 days later we received a receipt for an additional £170 which had been debited from my card without authorisation! more

I have just read a review entitled ''crap'. I have also read the comment by the management. It seems obvious that this person did not stay at the Headland. I would say for the money this hotel is good value. The staff are always friendly and the hotel through out is very clean and i have never heard children running... more

stayed at this hotel for 4 night with my husband, the room was lovely the staff couldnt of been more helpfull and the food was great. overall great value.I will come back there soon more

worst place i've ever stayed in! The staff are unclean and there meals are sevred so quick and not even warm, there like mcdonalds. Never ever go there you will never get to sleep. The children are always shouting and the whole place needs revamping. I was going to stay there for a week but I packed my bags after... more

we arrived to find a hotel that hasnt been updated since the seventies. there was even prawn cocktail with rosemary sauce on the set menu. we didnt have very high expectations to be honest because its blackpool at the start of the season, but were very dissapointed with this hotel, walking out after one night. the double bed had a... more

From the woeful breakfast to the half inch gap around the windows this is easily the worst hotel i have had the 'privilidge' of staying in. The rooms are very basic and the decor is long outdated and depressing. The nights sleep was constantly interrupted due to the noise from the street (Not due to riot like behaviour, more the... more

We have been going to the hotel for over 10years as it is a family tradition, its very homely the staff very friendly and close to all convieneinces. Overall its a great family hotel to stay in whether just for an overnight stay or a weeks holiday, with great views of the seaside and near the beginning of the illumination... more

Stayed in this Hotel many times, but this year it was awfful, no fun or effort made in any way!!! , No entertainment [tues and thurs only i believe], so went out to find alternate entertainment,arrived back about 10 to 10.30pm to an empty hotel, not one person except for the porter, who was otherwise engaged. so went to our... more

I took my friend back to the Headlands as she had visited with her husband before he died. It was my first and last visit. No smiles from either reception or dining room throughout our stay with one exception. The foreign young man was told to go and get our cases and he never bothered. For 2 older ladies this... more