Unfortunately this was not a good experience! Hotel is very tired! We realise there is an imminent sale but this should not make any difference in service and quality of main things such as food which was awful. It needs a complete makeover! More

just spent one night hear over the weekend at the queens and very impressed withe the staff on arrival saturday afternoon a problem arose. The website we booked the hotel with failed to inform the hotel this wasnt booked last minute it was booked in december also the site stated we would only pay the teriff on arrival. Not so... More

Just returned from a weekend in the Queens booked last minute for my birthday on arrival we were given keys to room 338 which is by no means the worse room i have ever been in dark dingy gaffer tape round the windows no heating we refused this room & were given room 220 which was warmer a family room... More

My partner and myself choose this hotel for the weekend as our football team was playing, the hotel was close to all amenities, has friendly caring staff, clean hotel with comfortable furniture, fantasic food,reasonable pricing and good entertainment when we go back to Blackpool this will be the hotel we choose there was a gentlemen in the hotel that is... More

my wife my son and myself were at the queens from 13/01/2012 to 15/01/2012 .for a weekend with loads of others from our local club.and we could have not been more pleased with room,food and the care taken by all staff.we had a fantastic time day and night.we look forward to going again very soon. 5 stars for me. More

this is the second year weve stayed for new year.as last time my family and i had a great time.this year we bought tickets for the theatre bar .the room was very busy with a fantastic duo that kept us all dancing all night.we stay at the queens about six times a year and must say this new year was... More

We have been using the queens hotel for the last 11 years.We are extreamly happy with our stays here,from Joe the general manager,Alice the receptionist,Jack head waiter to Irene&John behind the bar we have been welcomed every year and nothing is too much trouble for them,Whilst some of the rooms needs a little attention the welcoming staff,great food and good... More

Had a good new year at the Queens 16th new year visit and provisionally booked for 2012. All staff were friendly pleasant and helpful as usual. Good food. Entertainment on 30th so so, New Years eve Terrible, lady singer on for 30 mins, resident duo tried hard but singer Sammy spoils good songs by shouting [tone it down then people... More

our first time at the queens for the new year and it wont be the last very entairtaining the food was good and plentyful staff as uasual tip top couldnt fault anything or anyone once again thank you queens for a wonderful new years break More