hotel from hell is a good description.room was small foul smell toilet[if you can call it that] was dirty wall paper peeling of the walls dont no where to end.didnt even spend 1 night there out of our 4 night stay.as for the manager well well well rude unhelpful,just wasnt interested,refused a refund having to take it further to try... More

Booked this weekend through National Holidays. Excellent value for money. We had booked a twin room and a single room. Rooms were fine, clean and comfortable. Food was good, choice of 2 starters, 3 main courses and plenty of choice for dessert. Vegetarian meals available on request. Breakfast was very good, plenty of choice. Hotel is ideally situated for Tower... More

After much consideration we decided to take a chance on the metropole, we had read the mixed reviews and were very apprehensive. However we decided to give it a go and were glad we did. We paid £120 for family of four for 2 nights dinner bed and breakfast.(Fri and Sat) It was a valentines weekend special and included champagne... More

My wife and I booked a one night stay, dinner bed and breakfast for the night of 27th January. We picked the hotel because of it's close proximity to the Opera House where we were to see Billy Connolly. The hotel appears to cater for coach parties and people booking free bar packages. We arrived at 4.30pm and after checking... More

We have recently stayed at the hotel friday to sunday and found our stay very comfortable!! we had room 168 and was a nice,clean,warm spacious room with a perfect sea view. breakfast in a morning was yummy and dinner was nice too(not always what we fancied but you could hardly grumble) but there was always several desserts to choose.we went... More

Have returned to thr Metropole Hotel for the 4th time.I came to celebrate my birthday with my husband.We travelled from scotland and my brothers from Birmingham came up to join me.I was thrilled when we got here.They very kindly upgranded my party and had a bottle of bubbly ready for me .Thaey really made me birthday and stay special.I really... More

I stayed here for 2 nights, last week in January 2012 after almost a year going elsewhere...... Last time I stayed in this hotel 'Jan 2011' I decided to give it a miss the next time I was in the area as it was not a pleasant experience at all. However whilst checking out for a hotel in the area... More

This is the first time we have stayed in this hotel and we would certainly recommend this to others.We found staff both helpful and polite. the breakfast was excellent just the start to the day that you need, the only issue we had was the restaurant was a little cool.The night porter was very friendly and helpful.We found the Metropole... More

You may be able to get a deal at this hotel, but the experience will fall short whatever price you pay. As a special occasion I booked a "spa package". On a rainy arrival day we were turned away and told to come back in a few hours - that may I add was all the information we were given... More