The staff at this hotel were very rude and helpful. The people in reception were sarcastic when asked a reasonable question (my mother asked for another copy of the itinerary considering we had only been given one copy and my family filled 7 rooms. The lady on reception gave a very unimpressed expression and shoved 14 copies at my mum... more

Stayed in the Grand as part of a coach holiday. I do understand that Coach firms do not pay top Dollar but you do expect reasonable service Let me say that the staff were all very friendly but there were not enough of them. Mon eve had to wait to get into the Dining room as the tables were not... more

the place was a tip the rooms a mess nothing like the photos in the mags i had a sea view thats a laugh could not see the sea as the widows were needing a very good clean more

This hotel was adequate for our needs but as I say in the title - you get what you pay for! Staf are friendly and helpful. The room was clean (apart from the windows -but it is Blackpool!!) Fortunately we only stayed for one night, which is enough. The breakfast was OK - not the best quality of food but... more

My husband and I have just returned from booking a last minute Sunday night stay at this hotel. The total cost was £45.00 which included car parking, a double room facing the sea with a spa bath on the third floor, dinner, a bottle of cold rose Pinot Grigio and breakfast. The hotel is in a excellent location next to... more

We booked this hotel with a little trepidation after reading some of the reviews on here, however on arriving we were pleasantly suprisedl. We booked a sea facing room on the 3rd floor, the view was wondeful. The room was clean, tidy and had the added bonus of a spa bath! If you are a smoker I definately reccomend a... more

Stayed in this hotel for a long week-end whilst on coach trip.. The room was very noisy all night long - every night as it faced a nightclub. The bed had springs which dug into your back. The shower was the only thing that was good. It had obviously just been refurbished. The food disgusting. Anyone who thinks different must... more

Stayed at this hotel and was allocated a room facing the town. Not a problem we thought until we returned at the end of the evening. These rooms face a nightclub and burger bar and the noise was unbelievable. It did not desist until 5am and until that time it was so loud I was lying in the bathroom trying... more

It's such a shame for this hotel - i'm sure that in it's prime it was wonderful. The room (on the 3rd Floor) was pleasant enough and very clean BUT it was on the road side of the hotel!!! Dont book a room this side - couldn't sleep till 6am due to all the noise from the clubs over the... more