Well, where do I start? ( Friend's Party) OK, obviously I should start with the first point of call - the RECEPTIONIST! My Husband described her as Hostile and he's a very nice man! She just did not really care who we were and showed no interest in us - the GUESTS!!!!! When we finally got to our room, after... more

MyHusband and Myself made the terrible mistake of booking this Hotel for St Valentines weekend. If I hade bothered to check the reviews before I booked I would never Have gone.The reviews for this hotel were so poor that I tried to cancel,having told the Hotel my concerns after reading the reviews,only to be assured that we would be given... more

Stayed for one night and thankfully no more Room was small and wallpaper hanging from walls Ceiling had large damp patches and was of polystyrene tiles like in an office block Various areas had never been dusted, tops of bedside lights, the extractor fan in the toilet was caked in dust, very old fashioned and worn carpets, Bathroom was about... more

Just returned from this hotel having stayed there for 4 nights on a mystery break. The bedroom was very small, the bathroom was tiny, any large person would find it very difficult to manouvre around the wash-hand basin to go to the toilet.The sheets were very clean, and the towels were changed every day. The food was excellent with 5... more

I feared that this hotel would not live up to many of the reviews on this site and I was right. The staff were surly, disinterested and unsmiling. The room was poky, tatty and dirty. I couldn't open the meagre cupboard because the bedside cabinet was in the way. The shower in the bathroom was either freezing cold or boiling... more

It was a cheap one night stay. It was not near the train station nor near Blackpool PLeasure Beach. It was a bit of a hike to get there esp with us and our suitcases. When we got there, receptionist wasnt that friendly. She told us that we had to check out by 9am...but it said 11am on my reservation... more

we have been to this hotel since 1997, all we ca say is , that is is an excellent hotel, service , hospitality,food, entertainment, is far from being beaten. and price is very , very good. the hacketts is number 1 for me and my family and will always be so . its just friendly, welcoming hotel. with so much... more

Room was very small, a lot of noise at night from other rooms TV's & voices, doors slaming in corridors. Dust on top of bed head, shelve in wardrobe, stains on wall paper, wall paper hanging of the wall, mould in shower. Bed a bit tatty but sheets were clean, and towels fresh every day, rest of the hotel was... more

stayed here for 1 night in may 2007.the hotel was excellent ,food was extremely good and the entertainment is excellent. all staff were very pleasant and helpful. i look forward to my next stay at the HACKETTS HOTEL in july 2007 this time for 3 nights. more