Recently had the misfortune to book into this hotel for 2 nights, unfortunetly had to cancel due to unforseen circumstances. I paid upfront for a twin room £130 gave approximatley 4 weeks notice of cancellation and was only reimburssed £24. When queried I was told I had been charged for meals & service." In my opinion this stinks" or the... more

If you use this hotel never book direct and if you cancel you will only get a small very small part back even if you cancel 4 weeks in advance.....nice hotel food could be better owners need replacing...should take a course in customer management.... more

We just stayed afew days, but we were made so very welcome by our hosts for our stay Paul + Tony and the rest of the staff. Our room was very clean airy and comfortable, the food was really tasty, hot and of plenty. Paul knows what guests need and goes out of his way to provide it. more

We booked this hotel as a last minute valentine week end ....and we couldnot have wished for better .The service and care we recieved was second to none ...the hotel manager ..Paul welcomed us in on Saturday morning ...and nothing was too much trouble.All the staff are friendly ..our room was spot less ...and everything in it was comfortable.The food... more

very clean and tidy, rooms serviced daily food was excellent with a good choice. Entertainment was what you would expect when staying in Blackpool Mike and Honey could not do enough for their guests. I look forward to a return vist. more

i have just returned from a 4 night stay at the kensington hotel blackpool and have had a lovely time. although the weather outside was freazing cold the hotel was warm and inviting. the rooms were clean and comfty, the rooms serviced daily. the food and choice of menu was excellent and nearly all of it was freshly prepared. The... more

Well what can be said....... The hotel is situated in the middle of the prom, between the Tower and Pleasure Beach. Trams and Buses stop directly opposite. Mike and Honey are wonderful Hosts and will help out where ever possible. The Food is excellent As is the service you get from Dawn to Dusk. Take no notice of those who... more

our party had two teenage girls myself and a 7 years old... we arrived early evening and had to walk 10 mins from the car park as they advetise limited space and this means spaces for 4 cars max...outside the hotel... we enquired at reception about an evening meal and was charged there and then for it. after going to... more

We went to this hotel august 18th for 5 days we loved it , the owners are fantastic very friendly, the hotel is very clean and the food was fantastic we will be going back there without a doubt. It is situated in a great position and does cater for disabled people ,we took our grandaughter who is 11 she... more