I stayed in this hotel for one night. It was my first visit but I'm likely to spend some time in the area in the future so I was curious to find out what it was like. I found the front desk check-in wasOK, a little condescending but maybe that was just their usual manner. The room was OK, a... more

My daughter and I stayed here as she was going to book this hotel for her wedding next year. But after the unhelpful staff who on arrival at reception continued to text her friend instead of serving us. Then the duty manager who was showing us around, marched us straight through someones wedding reception twice, to show us the set... more

The staff are off hand and very unhelpful. The rooms are tired and scruffy the bed was made with unironed bed linen. The bathroom had a lot of green mould around tiles etc the water at best was luke warm and only one bath towel provided so it was a good job I was on my own. The food is... more

This is a Hotel that is very confused about it's identity and doesn't really know who it's catering for. I booked a two day break here because of the spa facilities. I needed a complete chill out and expected a peaceful relaxing time with good quality healthy food and a grown up atmosphere. I travelled with my daughter and we... more

I recently stayed at the Sketchley Grange Hotel hoping for a romantic weekend with my husband. When we made the booking with the reservationist (Caroline) nothing was too much trouble she explained all the facilities the hotel had to offer. She certainly sold the hotel to us, so we had high expections from the start! When we arrived we were... more

From arriving to find the chocolates I'd ordered for the room as a surprise weren't there, that the wardrobe door handle fell off when I opened it to unpack and the bathroom stank of stale fags to finding we'd been over or mis-charged for several things on the bill on our way out, this place was appalling. I know this... more