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Holiday Inn Leicester


Hotel class 3.0 of 5
129 St. Nicholas Circle, Leicester LE1 5LX, England
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Reviews you can trust

72% Recommend
4.0 of 5 stars 65 reviews
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By trip type
All (65)
[ Date ] [ Rating ]
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5 of 5 stars
England
2 Nov 2009 | Trip type: Family

I have previously stayed at this hotel, and reviewed it here. As the previous review suggested, I have used the hotel on another trip to Leicester to visit friends. I just thought that it's important to mention that this hotel has maintained it's high standards, which is good to see and also made some improvements. The reception and bar areas... more

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1 of 5 stars
waterlooville
28 Oct 2009 | Trip type: Family

I stayed at this hotel with my young son. We did not arrive until late and the staff were very quick checking us in and the room was clean and tidy. I locked the door and put on the safety catch. At 12.45am someone came into the room and had it not been for the safety catch they would have... more

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4 of 5 stars
Leiden, The Netherlands
4 Oct 2009 | Trip type: Solo travel

As previous reviewers have mentioned, the location is a strange one in the middle of a roundabout and the building is an ugly concrete tower. If arriving on foot, the way to get to the entrance is through the multistorey car park opposite. The guy at reception on check-in could not have been any more helpful - very friendly &... more

very Good
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5 of 5 stars
essex, england
26 Sep 2009 | Trip type: Family

Easy to find, yes it is sort of on a roundabout, but that really isnt an issue. reception was quick and very cheerful,. they were busy but simply called for other staff to help. We found the room wasn't a family one, a quick call to reception and someone came to give us the key to another room, no fuss,... more

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2 of 5 stars
london
13 Sep 2009 | Trip type: Business

This hotel has a very poor location - right in the middle of a noisy roundabout which means you cannot have the window open at night. My room looked as if it had last been decorated about 20 years ago. The smell from the old shower curtain pervaded the room, the mini-bar was empty and I was horrified to find... more

Management response from
Pam Harrison, General Manager's Secretary / Guest Relations

Thank you for taking the time to complete a review following your stay with us earlier this month, and although some of your feedback was negative we do appreciate this as it helps us to monitor our service and standards. Thank you once again for your time and should you return to our hotel please request a 'quiet' room and...

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3 of 5 stars
Warrington
28 Jul 2009 | Trip type: Business, Solo travel

This is a very average Holiday Inn. The location, on a roundabout and surounded by concrete walkways, is not the most picturesque. The room was large, but not really very up to date. Staff were helpful though - one even lent me her own umbrella. Breakfast was really pretty bad. Ancient pastries, watery eggs, canned fruit, dire coffee. more

Management response from
Pam Harrison, General Manager's Secretary / Guest Relations

Thank you for taking the time to complete a review following your stay with us earlier in the summer. We are disappointed that you found us - as well as Leicester 'underwhelming'; however, pleased to note the staff were helpful during your visit. Upgrading of the exterior of the hotel is scheduled and access to the hotel should be improved...

brilliant!
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5 of 5 stars
cork
28 Jul 2009 | Trip type: Couples

My husband and i were in leicester for the cla game fair and had booked 3 star accommodation online. When we got there it was appalling and there was no way either of us would stay there. The people we had booked through got us a room in the holiday inn - also 3 star. It was lovely. The staff... more

Management response from
Pam Harrison, General Manager

Thank you for taking the time to complete the review following your stay with us and for the positive feedback contained there. A copy of your comments have been posted on the team notice board for everyone to see. Thank you again for your time and we do hope we may welcome you back to the Holiday Inn if you...

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4 of 5 stars
Wells, Somerset
23 Jul 2009

I travelled to Leicester with my Mum on the train on the 3rd of July to attend the De Montfort University Open Day the next morning. We decided to save the fare for a taxi and walk from the railway station to the hotel. We chose to stay at the Holiday Inn because it was central, near to the university... more

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5 of 5 stars
Gloucestershire
23 Jun 2009 | Trip type: Couples

Stayed here for two nights for the annual Big Session festival at De Montford Hall when the usual hotel we use was unavailable (even though we booked 8 months ahead). I thought this was going to be too far from the Hall and from town, and it was a bit of a trudge if you were carrying a day's food,... more

Management response from
Pam Harrison, Secretary to General Manager / Guest Relations

Thank you for taking the time to complete the comprehensive and constructive review regarding your stay with us earlier in the 'summer'. It is always gratifying to receive such feedback as this helps us to monitor our service and standards. Particularly pleasing are the positive comments regarding the service you received from staff throughout the hotel - thank you. With...

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5 of 5 stars
essex
24 May 2009 | Trip type: Couples

Went for just one night, but have in fact booked again for next month. The room was on the seventh floor, and had an enormous bed, settee, and chairs. The bed was very comfy, we even had a choice of pillows! The restaurant was excellent, the food was excellent too. Parking was in public carpark right next to the hotel... more

Management response from
Pam Harrison, Secretary to General Manager

Thank you for taking the time to write a review following your stay with us earlier this year and we were obviously very pleased to note the positive feedback regarding the service and the facilities provided; particularly appreciated are the points relating to the quality of food and value for money. Thank you once again and we look forward to...

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Holiday Inn Leicester Also Known As

  • Leicester Holiday Inn
Address: 129 St. Nicholas Circle, Leicester LE1 5LX, England
Leicester hotels Holiday Inn Leicester
4.0/5.0
65