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Best Western Leicester Stage Hotel


Hotel class 3.0 of 5
299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
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Reviews you can trust

59% Recommend
3.0 of 5 stars 30 reviews
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By trip type
All (30)
[ Date ] [ Rating ]
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4 of 5 stars
london
12 Nov 2009 | Trip type: Couples New

have heard very mixed opinions of this hotel but i found it comfortable, friendly and clean. staff created a pleasant atmosphere and found time to chat to guests, nothing was too much trouble for any of them. bedroom was clean and comfortable and bathroom was newly re-furbished. look forward to my next trip to leicester stage. more

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4 of 5 stars
midlands
20 Oct 2009 | Trip type: Solo travel

Comfortable stay, good food and friendly staff. Good location to the city centre and to the motorway more

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2 of 5 stars
5 Oct 2009 | Trip type: Couples

Spent one night here in January 2008 and would not stay again. The price seemed decent at the time but since staying here I've stayed in many other UK hotels at a similar if not cheaper price that were in a better location with cleaner rooms. Even with the heat on full blast we couldn't get the room to warm... more

Management response from
LHMS, CEO of LHMS

You stayed 21 months ago!!! Whilst I am delighted you have written a review I am not sure why you have waited 21 months to post it. Since you stayed in January 2008 we have refurbished bedrooms and bathrooms and are close to finishing off the remainder of the bathrooms. Thank you for posting what I hope is a genuine...

Pit Of Mould
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1 of 5 stars
Norfolk
31 Jul 2009 | Trip type: Business

YUK! The hotel is old and very unkept. If it wernt for the bar man giving us los of drinks then id of quite happily slept on the pavement rather than the bed! This is one of the worst hotels ive EVER stayed in. The rooms were mouldy, messy, stains on the ceiling, floor, bathroom it was gross. The bed... more

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4 of 5 stars
Lee-On-The-Solent, Hampshire
30 Jul 2009 | Trip type: Business, Solo travel

Having read previous reviews I booked my night here with some trepidation. The web link to the restaurant page was not working (and still isn’t) so I was unsure what to expect. Check in was straightforward with the two receptionists getting things sorted quickly and efficiently. The room was clean with all the usual facilities. The shower head required dismantling... more

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1 of 5 stars
Leicester
25 Jun 2009 | Trip type: Business

The hotel (actual building) was just 'ok', a little tired but did the job. The staff on the other hand did not. They seemed inconvienced by the customers! They were much more interested in their own conversations rather than serving us or clearing the dirty glasses off the many tables in the foyer. The credit card machine didn't wrk, no... more

Management response from
LHMS, CEO of LHMS

Sorry to read this review which is at odds with the others we are recieving. My apologies over this and I will discuss this with David Greenwood, the Gm, when he returns from holiday. Thank you for taking the time to post this, and apologies. Kind regards David

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5 of 5 stars
Solihull, United Kingdom
19 Jun 2009 | Trip type: Family

Spent last night at the stage hotel as we were visiting the racecourse and were very pleased with our choice. Hotel clean and tidy with lots of car parking. Check in efficient even though several people arrived at the same time - our room was not the one that we booked but this was quickly resolved without any problems .... more

Management response from
LHMS, CEO of LHMS

thank you for your review and it is great to hear examples of our team going the extra mile and giving added service. Your review makes it all worthwhile, thank you Kindest regards David

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5 of 5 stars
London
28 May 2009 | Trip type: Business, Solo travel

The hotel was in good location only 5 mins drive from the city centre and motorway. Plus carparking. My room was really nice with flat screen tv and nice decor. The staff were very helpful and obliging. Would come back again. more

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2 of 5 stars
Sussex
19 Apr 2009 | Trip type: Business, Solo travel

I've stayed here a couple of times beofre. The resturant was awful - I was given stale bread (not buttered) with my starter and brown, slimy salad leaves. The main course had "complimentary" hair in. Breakfast was poorly presented and the first 6 plates on teh self service rack dirty. On hte positive side, bedrooms are fine - clean, modern... more

Management response from
LHMS, CEO of LHMS

Really sorry to read your review as since our new GM david Greenwood and Head Chef Mikey Parrot started last autumn our restaurant has been going from strength to strength with really good feedback particularly on breakfast we we totally revamped. Apologies, we obviously got it very wrong during your stay and will work harder to ensure we get it...

wedding day
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1 of 5 stars
leicester
25 Mar 2009 | Trip type: Couples

The only good experience of my stay was the ceremony, the room we were given complementry was the dirtiest and have never seen a wedding buffet served on a breakfast carasuel, must not forget the builder sandwiches not bad considering chef had gone sick, the DJ kept disappearing, just left tapes on, seems to me the hotel needs to be... more

Management response from
LHMS, CEO of LHMS

Sorry to read your review of your stay 4 months ago. We will obviously look into this and apologies that your stay was not as would have been expected. Kind regards David

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Best Western Leicester Stage Hotel Also Known As

  • Best Western Leicester
  • Leicester Best Western
Address: 299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
Leicester hotels Best Western Leicester Stage Hotel
3.0/5.0
30