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The Belmont Hotel


Hotel class 3.0 of 5
De Montfort Street, Leicester LE1 7GR, England
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Reviews you can trust

68% Recommend
4.0 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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4 of 5 stars
Middle England
25 Nov 2009 | Trip type: Business New

I stay regularly at The Belmont and with a group of 18 guests stayed there last night in a room I've never stayed in before, which was clean and comfortable with every amenity. Contrary to the previous reviewer, Steve and his colleagues on Reception has always been courteous and extremely helpful and always goes the extra mile to do whatever... more

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1 of 5 stars
Monaco-Ville, Monaco
13 Nov 2009 | Trip type: Couples

Like many hotels the Belmont's reception and bar areas flatter to deceive. Leather chairs and a walkway created along the front of the individual houses the hotel is composed of create a pleasant welcoming atmosphere . Only when you enter the warren of corridors is the full story of the place apparent. Its very dirty, dingy and run down. The... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you for your feedback. I trust other users of Tripadvisor will bear in mind a collection of reviews when making their purchasing decision.

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5 of 5 stars
Chshire
29 Oct 2009 | Trip type: Business

Stayed here on business for two nights. My room was on the second floor and was very smart and immaculately clean - obviously recently renovated with modern stylish fittings and a large well equipped bathroom. The bed was the best hotel bed I've stayed in for a long time! One of my colleagues stayed on the first floor. Her room... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your very positive comments about the hotel, we look forward to welcoming you back.

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3 of 5 stars
UK
23 Oct 2009 | Trip type: Couples

We went to the Belmont for a family wedding - lots of our friends and family were also staying there - this worked out very well, since it's a large and friendly hotel with lots of space for everyone to stay in the same place which was lovely. The downstairs area of the hotel has recently been refurbished, it's not... more

Management response from
BelmontHotel, Customer Service Manager

Dear Guest Really glad you found the hotel clean, friendly and well located and that you thought we gave good service. As mentioned in other reviews we are working through our refurbishment program and now appoximately 40 of our 75 rooms are of a more modern style. Our traditional style rooms are well equipped and well maintained as you will...

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5 of 5 stars
Manchester
15 Oct 2009 | Trip type: Solo travel

Having never been to leicester and visiting for a friend's birthday, it was very easy to locate the hotel in the city. The staff were very friendly and helpful throughout the stay. I loved the room which looked great as it was newly refurbished. I would really reccommend a stay just because how comfortable the bed was! more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks indeed for your very positive review of the hotel, we're very glad you enjoyed your stay and look forward to welcoming you back!

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4 of 5 stars
essex
28 Sep 2009 | Trip type: Business, Couples

We stayed at the Belmont as the usual chain we use for business/leisure was fully booked. We were really impressed with the decor of our room and the location - so handy to be able to park on site and walk into the city. All was fine until we returned to the Hotel at about 9.30 having had a very... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you so much for your kind comments about the hotel, depsite the fact that you must have been exhausted when you left. The policy of the hotel is to put guests who are not attending functions as far away as possible from them, so I will be speaking to my team to find out why you were...

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3 of 5 stars
Wolverhampton, England
22 Sep 2009 | Trip type: Couples

Booked via activehotels.com which i recommend as i got a friday night room for £50, which is much better than set room prices and a wiser choice than the chain hotels because you get the charm and personality of an independent.. The staff were friendly, booked me into a refurbished room, parking was ample and there was a computer wired... more

Management response from
BelmontHotel, Customer Service manager

Wow! Five stars for Service, Cleanliness & Location, many thanks. I'm sorry you found the room hot, typically this week we have had complaints about rooms being cold so have put the heating on at other guests requests. I will ensure all our housekeeping girls know how to reset the ipod dock alarm clocks that woke you at 6am -less...

Weekend stay
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4 of 5 stars
Midlands
16 Sep 2009 | Trip type: Friends getaway

Stayed here over the weekend for a friends celebration. The hotel really looked after us from start to finish, several of us stayed so had a few rooms between us, mine was non refurb (read about this before booking) but was very clean and quite large, two of the other rooms were refurbed and very stylish which the other girls... more

Management response from
BelmontHotel, Customer Service manager

Dear guest, many thanks indeed for your very positive review of the hotel, we're glad you liked the refurbished bedrooms and the service delivered by our team. We look forward to welcoming you to the hotel again in the future.

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4 of 5 stars
Royal Tunbridge Wells
1 Sep 2009 | Trip type: Business, Solo travel

I like the Belmont Hotel. In a city where the chain hotels are poor value, this is a gem. Great staff, a genuinely family-run hotel. Stay here! Some of the rooms are a bit quirky, but for all that, I'd stay here whenever I visit the area. more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your review of the hotel, I am very glad you think we're a jolly place! The team work hard to deliver great customer service to all our guests, and we look forward to welcoming you back on your next visit to leicester.

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5 of 5 stars
Leicester
23 Aug 2009

My husband and I booked this hotel for our wedding reception on 31st July. They were absolutely wonderful from start to finish and all of our guests commented on what a lovely hotel we had chosen and how professional the staff were. My mum and I checked in the evening before the wedding and had mountains of things to bring... more

Management response from
BelmontHotel, Customer Service manager

Dear July31stBride! Firstly many congratulations on your marriage!The team are chuffed to bits with your review of the hotel, and so pleased that they could help make the day special for you both. We hope you had an amazing honeymoon, and look forward to welcoming you back for your anniversary dinner, if not before! All the very best for the...

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The Belmont Hotel Also Known As

  • Belmont Hotel Leicester
  • Best Western Leicester
  • Leicester Best Western
Address: De Montfort Street, Leicester LE1 7GR, England
Leicester hotels The Belmont Hotel
4.0/5.0
51