We arrived early, about at lunchtime and were quite happy to lunch there. The bar person was really nice, explaining how to get to the car park and happy to serve us. The food was good – a light salad –though after ordering a particular salad from the lunch menu dated that day, I was told there was no avocado.... more

We are still trying to establish how many times our card has been debited! The hotel is in a fantastic location in a beautiful city, but what lies behind the door of this place beggers belief, we were greeted with the pungent, gut wrenching stench of rotten chip fat, taken to a reception area which was filthy and untidy, dealt... more

Shower broken, cold water only TV on the blink Dirty rooms Charged credit card TWICE, lucky it was picked up by company fraud dept... Could go on but cant be bothered....SIMPLY STAY AWAY....... more

This "hotel" charged my credit card 6 months after I had stayed even though I had paid at the time. They then had the audacity to say that I had to prove that I had paid my bill when I stayed because they had no evidence of it. Still trying to get my money back.... more

Where does one start to describe a hotel as bad as this, Two nights of hell. Four rooms were booked for myself and three other workers. First impression was bad enough, dingy reception things lying all over just waiting for an accident to happen. Corridors were dark and dismal room just the same, there was no milk in any of... more

Me and my husband stayed in what I can only describe as in my opinion to be a health hazard death trap. Do not be fooled by their website. This hotel is disgraceful. We arrived and waited ten minutes at reception before a member of staff came to greet us. The reception area was like spaghetti junction with wires all... more

Duke Of William "Hotel" !!! Lincoln. "NEVER AGAIN!!!! My partner and I had been given concert tickets to see a band in Lincoln so we looked on the internet to book a room, initally going to "lastminute.com". Needing clarifiation I contacted the "hotel" direct therefore making the booking with them. After sending an e-mail 2 days before arrival (21/01/09) and... more

When I arrived at the reception I couldn't find any staff member to check me into my room. I asked at the bar if there was anyone about who could check me into my room. He did so and gave me my key. I stayed at this bar/hotel for a total of four nights. My room was very cold on... more

After calling Duke William direct to enquire availability of 2 double rooms for 1 night (Saturday 5th December 09) for next year's Christmas market I was informed there was availability and that I should book via the LateRooms website. I did as advised, and booked 2 double rooms via LateRooms for the above date and received a booking confirmation via... more