Just returned back from a brilliant stay at the Hilton Hotel in Liverpool. The staff really looked after us, in particular Lucy on the Reception, Jenny and Jess in the Exec Lounge and Maria Daley in Housekeeping. The quality of the Hotel and staff was exceptional and made a special weekend for my sister's birthday even more special. She was... More

Decent enough, if unremarkable modern Hilton located right opposite Albert Dock, and within walking distance of just about everything (which is plenty) Liverpool has to offer. Staff were uniformly friendly and efficient, although bar staff were not trained bar-tenders by any stretch of the imagination. Room was functional and pleasant enough, apart from worn carpet. Breakfast normal Hilton buffet affair,... More

Booked the Hilton for afternoon tea for a Father's Day gift. I was so disappointed with the experience. Before booking I watched the video for afternoon tea which showed people sitting in cosy booths which looked very comfortable. However on arrival, and having waited a couple of minutes before even being acknowledged I was abruptly asked if I had any... More

The sandwiches were perfect although there could have been a cheese sandwich, rather than the egg sandwich. The cakes were soft and lovely to eat, I just wish there was a chocolate cake available as well. The portions of the cakes and sandwiches look small, but its actually quite filling, so it's great value for money and I would definitely... More

I have stayed in this hotel a number of times for work reasons and it has invariably suffered major problems. Not this time. Staff checked me in quickly, I ate in the restaurant and service was prompt and friendly (although the waitress struggled a bit with the wine list), the food was adequate/good for a hotel. The bar staff were... More

a very nice location as you can walk to the docks on one side and the shopping is on your doorstep on the other side. executive lounge very nice and food plentiful and drinks very varied. Thank you. will come again and again.

this is my 1st time at the hilton and i was very pleased with the room, the hotel and the breakfast was brilliant. lots to choose from. i would stop here again if i got it for the price i paid which was excellent and included full english breakfast, love the location. liverpool is brilliant for nightlife and this hotel... More

Stayed at the Hilton with a few friends last week for the weekend. When we arrived we were greeted by friendly staff. I was really impressed with how friendly and attentive the staff were and it was a really pleasant surprise. We had a room on the 7th floor which gave us access to the Executive lounge with free drinks... More

Stayed at the Hilton earlier this month for 2 nights for my partner's birthday, prior to arrival I'd e-mailed asking about upgrades or packages but didn't hear back. When we got to the hotel one of the ladies there upgraded our room and gave us access to the Executive lounge with free breakfast etc. They also arranged for a cake... More