Positives: Unrivaled location for the new Liverpool One shopping complex and parking. The chap who meets and greets everyone who enters gives a great first impresion Food better that your average hotel dining - with good service Rooms are quiet with one exception (see below) Negatives: Why when there are other rooms available do they insist on putting you in... more

I haven't used tripadvisor before, but after the stay I had at this hotel felt I had to. I thought it was a great looking hotel at first sight, but I couldn't have been more disappointed with my stay. I think it has only just opened, everything has a "new" feeling to it. Not a good enough excuse for the... more

This appears to be a very new hotel, staff still seem to be learning their job and parts of the hotel are unfinished or never been used. The Hilton website says there is a swimming pool at the hotel, there is not! I would not choose to stay at this hotel again, or at the very least not until it... more

The Hilton is recently opened so you expect a few snags but we experienced enormous blunders e.g. a 25 minute wait for two coffees, our restaurant order overlooked by the Chef when there were only two tables occupied, concierge misplaced our luggage which was later found immersed in a disorganised heap in the storeage are. Room was OK had there... more

I have tried my best to give the benefit of the doubt to this hotel as it is only new, but as I stay in many Hilton properties, I have to say that this one was very disappointing. As you approach the hotel you may notice that there are still fences around the exterior. I don't think it's totally finished... more

Well well what can i say. This hotel is really amazin. The review by Rowz says it all. I agree with everything said about the room, the bar, including the blonde singer. Honestly worth every penny which is a good job! We didnt get to experience the restaurant however, instead opting for the awesome Chaophraya oppsite the hotel and drinks... more

Just returned from an overnight stay at the Liverpool Hilton Hotel. Its location is great, right opposite the Albert Dock and on the edge of the Liverpool One shopping area. The parking is easy, underground at the QPark and right next to the hotel. The reception is light and airy with a beautiful glass staircase. There is a very welcoming... more