This is a superb hotel ! Right from entering the hotel lobby, I experienced a very friendly welcome from the hotel team - check in was very efficient and helpful. The room was great and good value for money. Food in the restaurant was also good and fast service as well. As a Priority Club member I was provided with... more

We stayed for 4 wonderful nights with our teenage children & enjoyed every minute. The Hotel was spotless & our room was spacious with fantastic views over the water & Liver Building across the road. The pool & spa were great after a long day & the bar & restaurant served outstanding meals . Breakfast was truly amazing, never seen... more

We stayed in the Crowne Plaza for 1 night, the rooms were very large and comfortable, with nice beds and pillows. The staff were polite and very prompt in checking us in. The car park is £7.50 for the day which is quite a bargain compared with others in the city and the next day you can go shopping and... more

The Crowne Plaza Liverpool is an excellent choice when visiting this exciting and visitor-friendly city. The hotel is located in the shadow of the magnificent Royal Liver Building and is only a few minutes walk to historic Albert Dock and the city centre. The hotel is spotless; room facilities compare any 4star hotel, and the staff are friendly and professional.... more

For five years, we have been going to Liverpool for the annual Matthew Street Festival, which my husband plays at. We bring tons of luggage, equipment and a guitar. The staff of the Crowne Plaza are always warm and welcoming and helpful. One year, when we lost the key to the guitar case, they came up and use some metal... more

very good service, no problems at all. Excellent breakfast. more

My husband and I spent one night at the Crowne Plaza in Liverpool last weekend. The location was perfect! Right next to the Liver building and only a five minute walk from Albert dock and the new Liverpool1 shopping complex. The front desk staff were very friendly and helpful, very nice people. Our room was pretty standard and nothing special.... more

Last minute booking for a 3 night stay. Arrived by car late in the evening. Good parking. Given a large comfortable room overlooking the road. The following morning we asked if a room on a higher floor with a river view was available. Hotel happily obliged and arranged the transfer of our luggage while we were out for the day.... more

A group of us (12) in total made a fourth return visit to Liverpool for the Matthew Street festival and for the third time we stayed at the Crowne Plaza, which is ideally placed for the venues, rastaurants and shopping. From the moment we booked in the service was friendly and helpful. The hotel was fully booked and by virtue... more