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Crowne Plaza Liverpool


Crowne Plaza Liverpool
Hotel class 3 of 5
St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Traveller Reviews

84% Recommend
4.0 of 5 stars 142 reviews
Excellent
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By trip type
All (142)
[ Date ] [ Rating ]
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5 of 5 stars
Wirral
28 Jun 2009 | Trip type: Couples

We stayed here recently and would have no hesitation in recommending it to anyone. The staff are genuinley friendly and interested in the customers. The hotel Pool and Gym are excellent, the car park is right outside the hotel and is very safe. We had the best breakfast in any hotel we have stayed. The hotel over looks the river... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for taking the time to post a review of your recent stay at Crowne Plaza Liverpool City Centre. We are pleased to read that you would recommend our hotel, and we do hope we will have the opportunity to welcome your return. Once again, thank you for your comments and for choosing to stay with us.

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3 of 5 stars
brighton
25 Jun 2009 | Trip type: Business

Stayed here on business. Normally I don't splash out for 5 star hotels - I'm a Travelodge girl - and in fact it struck me how similar it is to a Travelodge. Sure, the room's bigger and the furnishings newer and everything works (!), and you get free biscuits and mineral water as well as tea and coffee. But I'm... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, We are very pleased to read that you enjoyed your stay with us here at Crowne Plaza Liverpool, and for taking the time to share your feedback. We do hope we will have the opportunity to welcome you back to Liverpool in the future.

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5 of 5 stars
Liverpool
18 Jun 2009 | Trip type: Couples

Me and my now wife held our wedding reception at the Pier Head Crowne Plaza at the end of May 2009. Where to start, firstly the meeting and events team at the hotel were superb (thanks again Laura) and I would not hesitate to recommend them and the hotel to anyone planning their big day. We were really impressed from... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for choosing Crowne Plaza Liverpool City Centre as your wedding venue, we are very happy to read that you and your family enjoyed your special day with us. We certainly look forward to welcoming you back.

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4 of 5 stars
Singapore
12 Jun 2009 | Trip type: Family

We are Liverpool FC Fans so this was a very special 1st visit to Liverpool! The hotel staff, from Frank the doorman to Michael the concierge and John the gentleman at the lift, everyone, even the cleaners & waiters were so warm & friendly and were always ready to help. The breakfast had good variety, the rooms clean and spacious... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for posting a review of your recent stay with us at Crowne Plaza Liverpool City Centre. We are very pleased to read how much you enjoyed your stay, and your time in Liverpool. All guest feedback is very important to us and we appreciate you taking the time recognise our colleagues.

Nice&easy
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4 of 5 stars
Tripoli-Libya
3 Jun 2009 | Trip type: Business

The hotel was one of the best hotels I used in my UK travels, friendly staff, clean rooms, lovely location just by the river within a walking distance from the city centre & the tourist attraction areas, the hotel have gym & pool, rooms have tv, internet, hairdryer, iron, minibar, well i did enjoyed my stay in the hotel and... more

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5 of 5 stars
Rollesby, Norfolk, England.
1 Jun 2009 | Trip type: Family

First off, let me apologise for the delay in this review. I have stayed here many, many times on business, on holiday and once we attended a family wedding (which went without a hitch and the service was fantastic!) Being a born and bred Scouser it gives me great pleasure to see such a fantastic hotel gracing one of the... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for taking the time to share your positive comments from time spent with us. It is pleasing to read that we exceeded your expectations and that you thoroughly enjoyed your stay. We appreciate you recognising members of the team, and look forward to welcoming you back in the future.

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2 of 5 stars
london
29 May 2009 | Trip type: Couples
0/1 found this review helpful

Very nice hotel and rooms. However it was imposible to sleep until the party downstairs was finished at 1am. I do not like to pay for a place to sleep where you can not sleep. more

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5 of 5 stars
West Riding, UK
29 May 2009 | Trip type: Couples

We stayed in this hotel for two nights on bed and breakfast terms and had one dinner. All meals were a good experience. The breaksfast buffet offered a wide choice (including rarely available porridge) and the dinner was very well cooked and presented from a reasonable choice. The early bird menu offered a 20% reduction which made the offering good... more

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4 of 5 stars
Rugby
1 May 2009 | Trip type: Couples
1/1 found this review helpful

Second visit. Great location. Car parking easy. Rooms clean and airy. Concierge/doorman is one of the best there is. Breakfast excellent and F and B Manager is friendly and courteous. I am a Priority Club Platinum member and both times we have checked in, reception has let the hotel down with a laid back take it or leave it approach.... more

Management response from
CrownePlazaLiverpool, Management

Fosseboy, Thank you for taking the time to share your experience of the Crowne Plaza Liverpool City Centre. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. Should you wish to discuss your arrival experience further we would be delighted to respond to you personally - enquiries@cpliverpool.com

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5 of 5 stars
Barrow-in-Furness
24 Apr 2009 | Trip type: Friends getaway

Me my husband, brother and sister in law went to Liverpool to see River Dance. So glad we chose the Crowne Plaza for our overnights stay. Booking was easy the lady on reception was more than helpful we upgraded to a King room which looked over dock and river mersey. Lovely clean room even had complimentary ear plugs which were... more

Management response from
CrownePlazaLiverpool, Management

ombard, Thank you for taking the time to write a review of your stay with us at Crowne Plaza Liverpool City Centre last year. I am pleased to read that you thoroughly enjoyed your stay. Thank you for noting the service and attention of our colleagues in particular. I do hope you and your family will consider returning to stay...

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Crowne Plaza Liverpool Address

St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England