Stayed 3 nights and and found the room adquate clean and newly decorated with an excellent modern bathroom plus tea & coffee facility and a TV. Negative points would be nosie from th Dugout Bar particularly on Saturday night, nowhere to hang the towels and no chairs.Breakfast service a little erratic but otherwise ok for a continental breakfast. more

If they were giving the rooms away for free i would NEVER stay there again more

The hotel has one main thing going for it, it's location, and especially its proximity to Liverpool Lime Street station. Apart from this the hotel suffers from very basic rooms (no TV in the rooms and old fixtures and fittings), outdated bathroom furniture (shower heads that didn't fit onto the wall, a basin in the room rather than in the... more

The staff was incredibly friendly and helpful, the location was really fantastic; I could walk to Albert Dock in about 15 minutes or less. However, I am an incredibly low-maintenance person and I wasn't expecting very much. And that's really what you can expect: not much. This is a no frills hotel; just a bed and a bathroom (no TV,... more

The hotel is in a great location, however that's its only quality. It's outdated, noisy (as it's next to a nightclub and hosts birthday parties), breakfasts are rubbish and rooms not that great. Definitely wouldn't recommend it to people seeking relaxing evenings and quiet nights. Although some of the staff was nice and helpfull it didn't really convince me. I... more

Great city centre hotel that is in a perfect location, only 1 minute away from main train station and 2 minutes away from city centre, rooms are nice, clean, good size,comfatable everything you need. Staff are fantastic, always got a smile for you, will help you with local area and beyond, nothing seems to be to much trouble. Breakfast is... more

first thing we did was to make a cup of coffee---- using the out of date milk----had to go down and get fresh---- went to use the a glass -filthy ---had to go down to get clean ones --- Had to go down and request that the dried on sick[from a previous guest !!] down the door be washed off... more

Me and my wife booked late for the Mathew St Festival so were more than pleased with the hotels location - 50 metres from Lime St Station and a short walk to the City Centre & most of all, Mathew st! First impressions were good, White double fronted building with an airy reception area, residents bar and sports bar further... more

Never believed in ghosts until my stay here. There were noises from children playing in my bedroom with parents talking in the background. I heard children running up and down the corridor and going up and down in the lift. The following day I reported the noise only to be told there were no children in the hotel that night.... more