We stayed in the Best Western Alicia as our Son was getting married nearby. On being given the key to our room we where disappointed at the quality, although a fair size the decor & furniture very dated, shabby & basic. We asked at reception if this was an executive room (incidentally this room was booked over 1yr ago) &... More

attended wedding and stayed the night in an upgraded room, a 4 poster bed, hotel was clean, modern and great staff. food was fantastic as was location of hotel in the park although approx. 20 minutes from the city centre. would highly recommend

A pretty good place to stay, the staff were helpful and friendly. Not very close to Liverpool city centre though, about 10-15 minutes by car and it is a premiere site for wedding functions so be aware when you book that there might be some noise. The only thin that tinged my stay were a group of people staying in... More

Celebrated our daughters wedding here on Sunday 28th April. What a fantastic venue with amazing staff. Nothing was too much trouble, and we would like to give a massive thanks to John and his team for making the day a fantastic one we'll remember forever. Also we would like to thank all the staff at the Alicia for the great... More

Had to move from first small room as tv didn't work properly. Second room was even smaller with two single beds. I liked the novel approach to turn the bathroom light on and off was round the corner past the bed and down the hall. Web pictures are room deceptive judging by others comments. Food is good but a bit... More

Stayed in this hotel as a couples trip to Liverpool. On arrival we asked if our rooms were ready and the receptionist said no because of the weddings (not sure what that had to do with our rooms). The rooms were tiny, with various marks on the walls. Our friend's shower didn't even work! The location was ok but still... More

I have stayed at the Alicia this past week and I must say the one thing that makes this hotel GREAT is the staff, I would particulary like to thank Mohammed at breakfast who has been so friendly and professional. The young lady who served me in the bar each evening has also brilliant and all other staff are also... More

Stayed in this hotel for two nights and was rather disappointed. Although clean, much of it is very drab, dated and in need of refurbishment. Our bedroom was very small and cramped and the furnishings were pretty dull & old fashioned. On the plus side - the en-suite bathroom appeared to have been recently updated and was very nice, breakfast... More

First of all we totally agree with the below review and here is why. We have recently had a baby boy and this was our first couple of nights away so was special. We had decided on Liverpool as Chester was nearby so could do a number of things. We studied the Best Westerns in the area as we had... More