Reception staff friendly; 'renowned breakfast' was a poor average. Rooms, tiny, dark no hanging space (changed room!!) NO LIFTS - not mentioned - website VERY misleading. Stairs everywhere. Narrow corridors littered with bedlinen most of the day (fire risk; escape hazard!) Resticted parking space ('first come, first served' but still costs £7.50 p/n) Don't go there ! There are much... more

As a business traveler I booked a quiet single room in a hotel that was recommended as 'mid range' by my hosts. I have never been so disapointed and disguisted at a hotel. The website is the most misleading I have ever seen. The staff were friendly but the room was tiny, dark and damp and the bathroom was revolting.... more

Turned up unannounced at reception late in the evening having driven across Liverpool searching for somewhere to sleep. We had originally booked a B&B, but it was so awful we refused to stay. Checked room and although I wouldn't have chosen it, it seemed OK and blonde receptionist was so kind & helpful that I booked for two nights. This... more

We booked an "Executive Room" (at extra cost) which the Feathers website stats as "a Deluxe room with the latest technology; flat screen TV, CD players, Play Station. These modern and elegant rooms are perfect for any occasion and are compliment with chocolates and upgraded toiletries for these extra little treats". HOW WRONG..... The room we were given did not... more

The owners of the Feathers Hotel 115-117 Mount Pleasant Liverpool, L3 5TF should be prosecuted by the Office of Fair Trading for misdescribing their establishment as a hotel when in fact it is no better than a collection of moth-eaten furniture bought cheaply from a junk shop and piled without any forethought as to taste or function into a damp... more

I read the reviews for this hotel after I booked it online and was a little bit scared of what to expect - but after booking and paying online for it I had to give it a chance. On arrival the girl on reception was really nice and helpful - showed us all the touristy things to do and places... more

Spent the weekend in Liverpool with my ohter half as we decided to pop over from Ireland. Arrived at the Feathers and found the reception staff quite friendly but not very helpful. Our room was very basic and had holes in the carpet. Looked under the bed to find what can onlky be described as mouse/rat droppings. We asked to... more

Would not stay at this hotel again. Charged £7.50 to park in their car park round the back of hotel, secure as gated off, but should have been free as we were paying guests. Room seemed nice, but the double room we’d booked was 2 single beds of different heights pushed together with double sheets, duvet etc! Wanted to go... more

Our room was great, big flat screen TV, the bathroom was bigger than our room! Some of our party had smaller bathrooms without baths though. Room was very clean and well furnished. Beds were incredibly comfortable with big fluffy pillows - everyone in our party said they slept brilliantly. Breakfast the next morning was very well done, plenty to choose... more