we stayed here on a Friday night. We got an offer for £89 for an executive suite. We took dad for lunch and ordered sandwiches and asked them to not put on tomatoes.The sandwiches came covered in tomato...so I did not eat them but dad and husband did.The chips that came with them were awful ! We went to our... More

Stayed for one night at the Crown Plaza whilst working near by. nice hotel with good size rooms. Free use of leisure centre facilities in te adjacent building, I went for a swim and sauna! To get into central Liverpool plenty of buses go from outside hotel on the main road cost £1.80 each way, taxi is £10. Would stay... More

Although I live fairly locally, I needed an overnight stay near to a social function to avoid high taxi fares or driving after drinking. I chose the Crowne Plaza to renew an acquaintance with a building I first visited when it was still Liverpool Airport Terminal in the 1950s !! Much of the exterior appearance has been preserved, and the... More

What to do when you have a 1930's hotel? Keep it as an antique museum piece or modernise? Well if you are going to stay in the 30's, you still need to make sure it's up to standard. No musty smells, a shower that works, heating that works, beds that support, furniture that's not tired, lack of sound proofing, etc... More

I've stayed here on a number of occasions and it's certainly come a long way in terms of customer service since the bad old days when it was a Marriot. Positives are that the beds are super comfortable, the food/wine is generally good (but very expensive, I sometime head to the M&S express over the road, the retail park is... More

I'm not the sort of traveller who's had his head very much in the 5 star clouds, neither in the 4 star ones either, however I'd travelled enough on road trips and holidays to take some rewards nights with an ICH hotel and explore somewhere I've never been - Liverpool. And I chose the Crowne Plaza, based on some good... More

I have stayed in this hotel on a number of occassions and always found it excellent in all aspects. The last time I stayed was for a Christmas event and when we settled up the bill and gave in our parking ticket we were charged for overnight parking. We all thought this outrageous as we were patrons of the hotel... More

This hotel is the refurbished original airport building, and the building itself is a treasure, sympathetically refurbished, with the bathrooms particularly having retained their art deco features. I wanted to give it a higher mark, but I was unimpressed with the cleanliness and attention to detail in the room. It was dusty in places, the box of tissues in the... More

We stayed at the hotel in Dec 2011 for just under a week. The housekeeping & reception staff were lovely, they are an asset to their company. The hotel is nicely styled in Art Deco which was a great touch and is quite near to the airport. Only thing I didn't like about our hotel was the room heating wasn't... More