Stayed here after watching Eddie Izzard at the echo arena, not too far to walk and a nice walk afterwards. The rooms were a good size, clean and quiet. The bathroom had an ace large bath in it which great ;). Breakfast was good, a good choice and good quality and good service. Staff were friendly and helpful, would stay... More

Great location on the docks, great location for the city centre..parking in the multi storey next door was clean and secure...hotel itself was clean and the service was great. Room was big with a great river view. Ordered room service and food was great. Staff were very helpful and genuinely polite. Recommended.

Stayed at the hotel for one night, didn't want to leave. From the moment we arrived we were impressed by the friendly, helpful staff. The room was lovely, a huge comfortable bed, superb bathroom, lots of nice little extras like a heated towel rail, and joy of joys, a hairdryer which actually dried your hair and not just blew it... More

The Malmaison is well situated just a short walk from the city centre and various attractions. Check in/out was very efficient and staff very helful. Reasonable value but like most hotels, drinks were very expensive. The head waiter that we encountered let the side down. We asked to move to another table as we were placed right outside the kitchen... More

I had never been into a Malmaison before, my daughter booked it so we could see Eddie Izzard at the Echo, that was a Christmas present from her and Alan her partner,I was delighted, very wheelchair friendly as are ALL the staff, food and wine top draw and room with wet room great.The location for the city and Albert Docks... More

Just wanted to say thank you to the lovely man who helped me move from room 402 to 409 due to the air con not working. He was even thoughtful enough to bring me some iced water. Great asset to your hotel! :)

Entrance of hotel can at times seem very dark.Takes a while to get used to it. Reception staff very helpful, and quick check in. Car park just across the street. £10.00 for 24hrs. Had a room over looking the river, great to see the river, but windows are very small, and not all that clean.Also unable to open. Rooms at... More

I stayed at the Malmaison for my aunt's 60th & would definitely recommend. Check-in was efficient & smooth, with the receptionist asking about everything we were doing during our stay & and happy to help with directions and advice for places to eat etc. Throughout the stay all staff were very accommodating, particularly Ellie on the front desk who was... More

Perfect ..... What more can I say. This hotel delivers just like any other in the Mal chain. Sunday Room and Dinner package is awesome, the Restaurant has amazing ambience and the food was very tasty. Front of house extremely friendly and very helpful. Service with a smile goes a very long way. Well done, we will return for sure.... More