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My partner and I stayed for one night. We booked it at the last minute. It looked lovely from the outside and it was in a good location. The room was not brilliant the carpet was dirty. We had a shared bathroom and it was a nightmare to get a chance to use it! when we finally managed to use... more
Me and my boyfriend stayed at this hotel from 31/12/08 for 3 nights. It is in a great location on a quiet street and about a 2 minute walk from Kings Cross/St Pancras stations so ideal for the underground. We had a basic double room and I was expecting it to be small but it was quite large and had... more
I booked this hotel at the very last minute an event in London. I was looking for a cheap comfortable hotel as close to the centre of London as possible. The location of this hotel is fantastic as its only a 2 minute walk to Kings Cross Station. I booked this hotel on a third-party web site however upon arrival... more
Dont trust the people who run this hotel!! Booked a room through TravelStay.com just over 3 months in advance. On the morning of our arrival they telephoned my home address to see if I still wanted the booking. Yes i replied. On reaching the hotel I was told by the receptionist that my room was already taken and that because... more
I am sorry that you had this experience. We experienced a few problems with managing our TravelStay bookings which led to us not having a room for you. These problems have been ironed out now and this won’t happen again. I hope that you consider giving us another chance next time you are in London. BO, HOTEL MANAGER
The price was cheap so we did not expect luxeries for our stay there. It was centrally located and quiet at night. Shared bath facilities was clean. Saturday night was a battle to get near the loo though but otherwise it was ok. We stayed there for 3 nights. On arrival the room had clean sheets , coffee and tea... more
I am really sorry that your room was not cleaned during your stay and I would like to apologise. I have experienced some staffing issues which have now been resolved. If you would consider staying with us again I guarantee your room would be cleaned every day. As a result of guest feedback we have also improved the quality of...
I had to stay in London overnight and had read reviews on this hotel and thought I would take a chance. My room was single with no en suite which was fine. The room was very small, TV didn't work and one of the socket had blown. The bed was okay and the sheets clean and it was quiet. The... more
I am sorry that you’re television did not work whilst you were staying with us, I have had all the televisions checked so this should not be a problem now. We have also upgraded our breakfast selection to include fresh fruit, a wider range of cereals & hot chocolate beverage. I hope you give us another opportunity to welcome you...
I booked this hotel for 1 night (Saturday) - a single room was only £30, which is very cheap for such a central location and many hotels in this area won't accept a one night booking at weekends. On the positive side, despite its central location, it was actually quiet at night. I knew that the room wasn't ensuite and... more
Thank you for your feedback. We have now replaced the locks on the bedroom doors and have made sure that all the wardrobes contain hangers. I am sorry that the staff refused you breakfast at 9.30am on a Sunday. We have recently had a change of staff so this situation should not happen again. I hope you will consider giving...
Une chambre comme j'ai eu pendant mon séjour à Londres, ne se loue pas, mais de prete pour les SDF... more
Réservation 3 semaines à l'avance. A notre arrivée sur place, on vous demande le payement de la chambre, pour nous... more
J'ai réservé cet hôtel qqs jours avant que j'arrive. Et dès mon arrivée j'ai été déçu : un accueil pas... more
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