This hotel is located just a block from Paddington station. The rooms are a good size by London standards. They are spotlessly clean. I found the room quite quiet. I never heard other residents. The first floor has a lovely private outside sitting area with a canopy and heat lamp. The light system is odd. You have to insert your... more

Type of trip: Pleasure Room Type Stayed in on Trip: Executive Room Main things I look for this type of trip are: Quiet Rooms Clean Room Welcoming / comfortable room Good shower Good size towels Room fan / aircon Black-out curtains Ironing Board in Room Comfortable bed, duvet, with the ability to request feather pillow Internet in Room with area... more

My wife and I stayed at the Indigo for three nights. We felt welcome from the moment we entered the reception area until we left there. The staff were extremely helpful at all times. Both the room and bathroom were of a good size for London. The location is perfect for travelling to and from London, as well as easy... more

Had a one night stay for a works-do around the corner at a much more expensive hotel. I hadn't come across the Hotel Indigo brand before, in fact I'd never even stayed at a boutique hotel either so I was unsure what to expect. The room was small but had everything I needed including free wi-fi and a well designed... more

Be extremely careful if you make an online booking with this hotel. If you fill in the booking form on their website but close the window without pressing the authorization button, the booking system of this hotel will process a transaction anyway. This happened to me in July, and I am now in the process of disputing an AUS$689 payment... more

At the right price, this is a very nice hotel, but they have spent too much time focused on the trappings of a boutique hotel and dropped the ball on a number of design and finishing touches. If the price quote you have is a boutique price, find another hotel, if it's a 3 star price out of 5, it... more

I'd stayed at the Hotel Indigo in Chicago and had been impressed - so thought we'd try out the London version. We hopped off the plane at Heathrow - and got straight on the Heathrow Express. 15-minutes later, we were at the hotel's reception. Couldn't be easier. Indigo is basically across the road from Paddington Station - and that makes... more

This is a great hotel, well decorated, CLEAN and great staff. I was there for 3 weeks, and it was like I had taken up residence. The desk knew my boyfriend and Dad by voice on the phone, When I left it was difficult, and like I was leaving home!!! The location is perfect for acess nearly everywhere, and funnily... more

if you are a lucky person and not encounter one of recepicionista the name catrinal or catarina, she has no patience, i did not like the treatment for it, not only to me but to other guests who were checking in before me, your stay will be 100%, I was in a king size that was wonderful, if it were... more