this hoyel doesn't deserve any stars let alone 3. Miniscule room, share toilet on stairwell (the door didn't lock). Moved after protest to second room, slightly larger but smelling of stale tobacco.Breakfast taken at cafe down the street. Unless you have no alternative don't even consider staying here. more

We booked a double room with full breakfast included. The building is miserable from the outside, no real reception, just a sliding glass hatch in the entrance hall. It should be noted that staff speak very little English which made communications difficult. We were unfortunate enough to have booked 3 nights accommodation and were asked for full payment on arrival.... more

My partner and i travelled to London for my birthday present and when we arrived at the Crystal Hotel it wasnt quite what we expected. We dropped off our luggage as we went sightseeing. On our return at about 3.00pm we were locked out of the hotel, after serveral phonecalls and ringing of the bell a lady came and let... more

I booked this hotel for one Saturday night at the start of July. I phoned up the week before and specifically asked if I needed to pay a deposit, which I was told I didn't. I was phoned the following day by the manager who told me I DID need to pay a deposit and I had to give it... more

This place was lovely very clean, staff very helpfull and great location, the full english breakfast was lovely, eating it in bed watching the world go by was great, would say that the rooms are very small, but such value for money, would go back again more

Well situated, but the rooms are terribly small; it's pretty clean, and the personnel is nice. Can be noisy too (not well isolated), although the street is generally quiet. more