Lovely Hotel, clean spacious rooms, comfy beds, and very very quiet. We had a fantastic view from our 5th floor room. Also has a nice swimming pool with sauna - perfect. Freindly bar staff with reasonably priced drinks and taster snacks given with drinks too! Our only problem was the receptionist, she was quite abrubt. My husband paid for everything... More

Satyed here a couple day s ago on business. Very Modern, very helpful reception staff, contemapry bar. I had an exec room on the 11th floor, which has a Nespresso machine, a couple of dressing gowns and free wifi. The room was large, the bathwroom was clean, comprising of a sin, shower and bath. The toilet was in a seperate... More

I arrived at the Novotel after a 12 hour flight at 10am. The hotel was extremely busy. The reception staff was very friendly and warm. What impressed me the most was the Duty Manager Gili. He greeted every single guest who walked through the door, made sure people weren't waiting by helping check luggage for storage and asking how he... More

Spent a night here as I wanted to be close to Paddington Station. Just a short 3-5 minute walk away. Convenient also as tube at same location and station has taxi rank. Hotel 3 years old and modern as well as clean. My room was facing offices so don't pick rooms with this facing. Excellent shower but heating did not... More

I stayed in this hotel for a weekend. It is a very modern hotel, specially if you compare it with other ones in the city. The rooms are very clean. The bathroom is quite complete (with a shower and a separate tub). The silence is one of its features. Good breakfast. My return flight was cancelled due to the snow,... More

I stayed at the Novotel paddington a few weeks ago and was very impressed with the service received from the minute i checked in until my departure. The rooms were spacious and well mantained and what topped it off for me the reception staff were fantastic, I was checked in by a young lady by the name of Rebecca whom... More

I encountered a number of issues: 1. The bar manager claimed to be a know-it-all and refused to charge me in the local currency (GBP) on my credit card, whereas, if an option is presented to instead be charged in the home currency of the credit card, such option can be declined. 2. The man at the front desk, perhaps... More

They had misplaced our prepaid confirmed booking, and didn't know that we were a family with two young children. Without calling us they had arranged that we would stay in another hotel nearby, but at a tiny room where not even all of our luggage could get in. The staff at the Novotel lied to us and said that it... More

My family and I stayed at this hotel for a from 27 - 29 January 2012. We had a FANTASTIC stay. The first thing we noticed was how modern the hotel was. Everything was new and clean. We were then amazed at how friendly the staff were. The seemed to want to help us and to ensure that we had... More