The location is great, the rooms are okey, but when you want to use the kitchen or the bathroom you start to discover the faults. The light sensor in the bathroom gives you light for ten seconds at a time, so after ten seconds in the shower you have to jump around a bit to make the light come back... more

A poor experience all around. No record of my booking when I arrived. The staff are friendly but you get the feeling they know they are managing a poor experience. The rooms are not of the quality that one would expect for the price - especially considering it has clearly just been built. more

Having attended and exhibited at many an exhibition in either Earls Court or Olympia you can't get much better for location, directly between the two and near local amenities such as Tesco and bus stop within meters. Trouble is and this really surprised me for central London is that the supermarket opens at times like it was the last decade,... more

I booked a room for this weekend and we were really looking forward to a break away together. Then got a phone call today to say that they'd had a major leak or something and had to cancel all bookings for the weekend. Try looking for another London hotel in this price range with 4 days notice. Thanks for nothing... more

I stayed here in November for 3 nights. As previous people have said the rooms, ONCE FINISHED will be brilliant. However at the moment the apartments are not ready. Plus Points: 1. Apartments are well equipped (with the exception of no Iron or phone in the room) 2. Excellant presentation Bad Points: 1. The heating does NOT work. Apparantly, floors... more

This hotel is a disgrace, i paid £150 a night here for a week. I booked here because the website advertised the pool and gym would be available from q3 of 2009. For starters i was checked in by the security guard because their was no-one on the desk and this was only at 6.30 pm !! Obviously my stay... more

POSITIVES 1. Great apartments 2. Great location 3. Comfortable especially the bed 4. Clean 5. Modern and chic NEGATIVES 1. Building work still ongoing. Unlike previous comment from management the work starts at 0800 hours! Although the website stated minor disturbance I didn't realise that the building work would be taking place on the apartments across the hall. Along the... more

Looking at some of the previous reviews my booking here was a bit of a gamble - I assumed that the building work would be further progressed and some teething problems ironed out. Overall it was a fairly decent experience if you like being left to yourself. Upsides: Right next to a 24hr Tesco so really easy to get food... more

We've been fooled by staff when booking. Travelled on a flight 10 hours+ and arrived there when the building is still "UNDER CONSTRUCTION" . Bad apology by manager. Worst experience trip ever. more