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BEST WESTERN The Boltons

4.0 of 5
19-21 Penywern Rd | Earls Court, London SW5 9TT, England
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Ranked #178 of 1,068 hotels in London
4.0 of 5 stars 255 Reviews
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255 reviews from our community

What travellers say about this hotel
  • Earls court(48)
  • Tube station(19)
  • Very small(12)
  • Breakfast room(9)
  • Friendly and helpful(8)
  • Flat screen TV(8)
  • Full english(5)
  • Would DEFINITELY recommend(4)
  • Great location(3)
  • Front desk staff(3)
Traveller rating
    85
    131
    30
    6
    3
Only show reviews for Family (22) | Couples (93) | Business (54)
Date Rating
TRIPSPJLEE
Purmerend
Senior Contributor
38 reviews
9 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

I stayed at THE BOLTONS Hotel for 3 nights this week. First impression of hotel is good , staff are very friendly and helpful. My room was furnished well and it had everything you would need however the room was very small. I could only sit behind the desk sideways. The bed was a bit shorter then one would expect.... More

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bikerziv
Isle of Man, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

Stayed at the Boltons for an entire week (for an exhibition in Earls Court), and had a great stay. It was a very pleasant surprise, as I was expecting much less for the price. Will definitely return again, for both business and pleasure. Upon arrival, staff was very friendly and helpful. I upgraded to a family room for a reasonable... More

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Crumpet2009
Manchester
Senior Contributor
42 reviews
21 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

I stayed at the Boltons on business trip for 3 nights. The location is very convenient – 2 minutes walk from Earl’s Court tube station; plenty of cafés and restaurants around; quite street. My room was tiny but very clean and nice; free wi-fi in the room. The bed was comfortable; the breakfast was OK – nothing special. Friendly and... More

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Wasim Younis, General Manager at BEST WESTERN The Boltons, responded to this review
16 February 2012

Thank you for your kind comments, it's always nice for us to hear such nice comments. We look forward to welcoming you back at the hotel. Wasim More

Angela F
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 9 February 2012

I was here on business for 2 nights, I stay away very frequently and felt the hotel deserves the review. The reception light and airy the reception staff very friendly and welcoming. FREE internet access.... bonus, no problems with accessing. My room was on the 1st floor. with air con, I had a most comfortable 2nights sleep with comfy pillows... More

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aengusmum
West Sussex
Contributor
13 reviews
10 helpful votes
4 of 5 stars Reviewed 25 January 2012

Earls Court/West Brompton/Kensington is such a mixed area for hotels, if you want to avoid the chains and some very high prices. So it took a lot of sifting through to find one I thought would fit what I wanted - a decent room for under £120 near to the exhibition centres. I sent an email to The Boltons before... More

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claire418
Lisburn, United Kingdom
Senior Reviewer
9 reviews
1 helpful vote
3 of 5 stars Reviewed 6 January 2012

The hotel and room was modern, the staff were friendly, spotlessly clean, bed was very comfortable. Furnishings and fittings modern. We stayed in room 208, which had a window that we could not see out of, as it was approx 8ft of the ground, so we had no view. Room small and very warm. Don't mind getting a room with... More

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Wasim Younis, Owner at BEST WESTERN The Boltons, responded to this review
3 February 2012

Dear Claire418, thank you for your comments, we are sorry you were not happy with the room window. BW The Boltons Hotel was created from Townhouses and as a result we have a few rooms that have a small window as a result. Next time you come to the hotel we will try and allocate you in one of our... More

TravellerfromBelgium
Antwerp
Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed 27 December 2011

Positives: great value, very clean, a very, very friendly staff, nice newly renovated modern rooms, great location a few steps from Earls Court station. Negatives: very small room (standard), tiny bathroom with toilet only 5 cm from wall, so to use it you have to sit sideways. Breakfastroom way too small if hotel is fully booked. Breakfast okay, but nothing... More

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Wasim Younis, Owner at BEST WESTERN The Boltons, responded to this review
3 February 2012

Thank you for your positive and negative comments, we are glad that you found the BW The Boltons Hotel clean and modern, also that you found the staff very friendly. Our hotel was created from townhouses so some rooms and bathrooms are small, but we do have larger rooms if guests wish to pay more. We hope to see you... More

JimDKL
Kuala Lumpur
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 24 December 2011

This is a very clean, comfortable and great-value hotel, conveniently located a few minutes from the Earls Court tube station. A real highlight is the friendly staff, both at front desk and also in the breakfast room. I had a small single room on 2nd floor, but was very well equipped with a lovely small bathroom attached. The decor is... More

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sizzleskins75
Singapore
Reviewer
5 reviews
5 of 5 stars Reviewed 23 December 2011

It was 10yrs ago when I went to London n this trip was truly a memorable one. I stayed here in a single room on the 4th floor, room was overlooking the street. Location is superb , just a 5mins walk you'll see Earls Court metro thats d Piccadily Line to Heathrow airport. Walk further down you can take bus... More

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Davidphx
Phoenix, AZ
Senior Reviewer
6 reviews
10 helpful votes
5 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

This is a wonderful hotel for many reasons: location, reasonable prices, newly rennovated rooms and excellent front desk service. They provide a full breakfast and it's very good too. My room was on the ground floor and was quiet, clean and large. The front desk ladies are very knowledgeable and eager to help with all questions. The Earl's Court tube... More

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BEST WESTERN The Boltons Also Known As

  • Best Western London
  • London Best Western
Address: 19-21 Penywern Rd | Earls Court, London SW5 9TT, England

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