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The Kensington Hotel

5.0 of 5
109-113 Queen's Gate | South Kensington, London SW7 5LR, England
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Ranked #77 of 1,068 hotels in London
4.5 of 5 stars 273 Reviews
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273 reviews from our community

What travellers say about this hotel
  • Great location(10)
  • Tube station(8)
  • Very nice(6)
  • Superior room(5)
  • Friendly and helpful(5)
  • Free internet(4)
  • Flat screen TV(4)
  • Natural history museum(3)
Traveller rating
    168
    77
    17
    7
    4
Only show reviews for Family (37) | Couples (116) | Business (50)
Date Rating
Tina R
Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 15 February 2012 NEW

I’ve never written a review before, but I couldn't help letting you know that this is the most charming hotel I've ever seen. The lounge area is worthy of the Royal Family: fireplace, newspapers, gentle music, flowers and a quiet and cozy atmosphere. My room was perfectly clean and impeccable in every detail: magnificent furniture, unforgettable king size bed, huge... More

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flyingscotsman123
edinburgh
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012

Had a fabulous stay at this hotel. Stayed in a studio suite it was beautiful. Staff are the best hotel staff I have ever known. Expensive drinks, meals but worth it. Definitely get the continental bfast it's quality. Lovely lounge areas, warm fires, nice windows to look out of. Good location for museums, Harrods but a tube or taxi for... More

Was this review helpful? Yes
TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
15 February 2012

Dear flyingscotsman123, Thank you for your kind review of the Kensington Hotel, your feedback is highly appreciated. I am delighted you enjoyed your experience here with us and I have passed your nice comments to our team members. I look forward to welcoming you back to the Kensington Hotel. Kind Regards Chiara Vierchowod More

BespokeBlog
London, United Kingdom
Senior Contributor
29 reviews
29 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

As a local, I pride myself on knowing every inch of the locality but when I arrived at a discreet corner of Queens Gate, what awaited me, exceeded all my expectations. The Kensington Hotel is a stylish and elegant haven in the heart of Kensington & Chelsea; but the affluent residential area in which it resides means its location remains... More

Was this review helpful? Yes
TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear Bespokeblog, Thank very much for taking the time to write such a wonderful review of the Kensington Hotel! I really appreciate your comments and I am happy you enjoyed your time here with us! I am looking forward to welcoming you back soon Kindest Regards Chiara Vierchowod More

J24
Northern California
Contributor
14 reviews
21 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I stayed 6 nights on a business trip last month. Small, but comfortable room. Attentive staff with a wonderful attitude. Same day dry cleaning/laundry right on time. Rock solid wireless internet both in the lobby and in my room -- skype worked without a hitch. Short walk to the Gloucester Road and South Kensington Tube stations. £10 cab ride from... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear J24, Thank you for your kind words about the Kensington Hotel, I really appreciate your comments and I hope to see you soon again here with us. Please do not hesitate to contact me directly to assist in your next booking. Kind Regards Chiara Vierchowod More

HelenLytham
Lytham
Senior Contributor
34 reviews
16 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Staying in London is an expensive and hit and miss affair. The staff, decor and food at the Kensington Hotel all conspire to make your stay as good as it can be. Yes, my room was tiny but this is London and everything I needed was provided from an enormous flat screen TV and a very comfortable bed was there... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear HelenLytham, Thank you for taking the time to share your experience at the Kensington Hotel, your feedback is really appreciated. It was a pleasure to look after you and I am pleased that you enjoyed your stay with us. Should you be coming to London again please feel free to contact me directly, I would be more than happy... More

AvidTraveler987
Madrid
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I have stayed several times at the Doyle Collection hotels and like them all. The quality of service, cleanliness and comfort is always high. However, the Kensington is special. The staff is extremely competent, professional, and extremely friendly. I was fortunate to have an upgrade, so the size of the room was more than adequate for a single traveler. I... More

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Holly_CBristol
Bristol
Reviewer
5 reviews
8 helpful votes
3 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

It is difficult to rate this hotel as there were very positive but also negative elements to our trip there. I booked champagne afternoon tea at The Kensington for my mum and me for her birthday. We went there before the theatre. The staff did not seem to have record of my booking when we arrived despite me calling to... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear Holly_CBristol, Thank you for sharing your experience on tripadvisor. I am pleased that you had an enjoyable stay with us. I would also like to take this opportunity to apologise for the service received during afternoon tea, as this is not our normal standard. Please be assured that I will pass your feedback to our F&B manager. I look... More

buchanan1
Birmingham, United Kingdom
Senior Contributor
21 reviews
19 helpful votes
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Great experience , hots towels at check in, lovely rooms well fitted, really helpful staff who were almost falling over themselves to cater for all ones needs. Good location. Parked in car park listed on the website which is a short two minute walk away- expensive £35 for overnight but not untypical of London. It is not run by the... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear Buchanan1, Thank you for writing such a nice review of the Kensington Hotel. I really appreciate the wonderful comments about our service! Should you be coming to London again please feel free to contact me directly. I look forward to welcoming you back to the Kensington Hotel very soon! Kind Regards Chiara Vierchowod More

clubmanG
hk
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

I had been travelling London for couple of times in the past, this is my 1st time with The Kensington and which is my best stay ever. After a 13-hr flight, we landed at 5am on 26 Dec and was informed that the airport express and underground services were suspended due to the protest of the workers. So we headed... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
10 February 2012

Dear clubmanG, Thank you for writing this nice review of our hotel. I really appreciate all the positive feedback! Please feel free to contact me personally if you need any assistance with future reservations. I am looking forward to your next visit to the Kensington Hotel. Warm regards Chiara Vierchowod More

lounoonan
Dublin, Ireland
1 review
3 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

I stayed at The Kensington Hotel for 2 nights from Jan 18-20th. It was my first business trip to London and I could not have been made more welcome. On arrival at reception I was met by a lovely porter who relieved me of my luggage with a big smile...and then I was offered a warm hand towel to freshen... More

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TheKensingtonHotel, Front Office Manager at The Kensington Hotel, responded to this review
31 January 2012

Dear Mrs. lounoonan, Thank you for taking the time to review the Kensington Hotel after your recent stay. I really appreciate your wonderful comments and wanted to express my gratitude for that! It was a pleasure to look after you and I am delighted that you enjoyed your stay with us. Please feel free to contact me directly should you... More

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The Kensington Hotel Also Known As

  • Kensington Hotel London
Address: 109-113 Queen's Gate | South Kensington, London SW7 5LR, England

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The Kensington Hotel
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