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The Kensington

109 - 113 Queen's Gate South Kensington, London SW7 5LP England
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Traveller (1554)
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About

#33 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Traditional service and Victorian grandeur come together with sleek style and contemporary comfort at the Kensington, in one of London’s most cosmopolitan neighbourhoods. Embrace a sophisticated member’s club vibe, whether over afternoon tea in the light, lively drawing rooms, cocktails in glamorous K Bar, or dinner in the refined Town House. From the splendour of The Brompton Suite to the contemporary charm of The Knightsbridge Suite, the hotel’s signature suites offer comfort and space, with The Kensington Suite offering one of London’s largest townhouse suite, with three bedrooms. Set in the heart of one of London’s most desirable neighbourhoods, The Kensington’s grand stucco façade is characteristic of this affluent 19th Century district, home to cultural treasures such as the Natural History and the Victoria & Albert Museums and the Royal Albert Hall, with the green spaces of Kensington Gardens and Hyde Park; and world-famous Harrods and Harvey Nichols only a short walk away.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Classic
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
Special Offer:Stay Longer & Savour The Memorable Moments With Us!
4,308Reviews71Q+A100Room tips

Reviews
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Maida L wrote a review 17 Mar
Connecticut27 contributions12 helpful votes
Our second wonderfully perfect visit to The Kensington is about to come to an end. We were fortunate to have chosen this hotel last autumn as our base for almost a week's long visit to London. Everything about our stay was exquisite and our return, a mere 5 months later was a foregone conclusion. The Kensington will now be our 'home away from home' as we base ourselves here for visits to our family who now live in London. There is nothing to say about our experience here except to rave about the accommodations, the food, the sitting rooms, and of course, the service. The rooms are beautiful and clearly maintained to the highest degree; the many meals that we had in the beautiful dining room were terrific, and the stunning sitting rooms allowed us to relax and enjoy the hotel in a different setting than our glorious room. But perhaps it is the ladies and gentlemen who work at The Kensington that truly sets it apart. Every single one of them clearly goes out of their way to assist in every way possible. And every one of them does it not only with a smile, but with a sincere attitude that it is their pleasure to help. They all make us feel as though we are treasured guests which is a very rare travel experience indeed. Of course we have already booked our next visit in a few months and look forward to returning again and again.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded yesterday
Dear MaidaLowin, Thank you for your heartfelt review and for choosing The Kensington as your home away from home during your visits to London. We are truly honored to have you as our valued guests. It brings us immense joy to hear that your second stay with us was as wonderful as the first. We are delighted that you found everything about your experience to be exquisite, from the accommodations to the dining at the Town House and our Drawing room. We take great pride in maintaining our rooms to the highest standards, our sitting rooms are indeed the perfect place to relax and unwind. Most importantly, we are thrilled to hear that our dedicated team members have made such a positive impression on you. Providing exceptional service with a genuine smile is at the heart of everything we do, and it warms our hearts to know that our efforts have made your stay memorable. We are already looking forward to welcoming you back for your next visit in a few months. Until then, please know that you are always welcome at The Kensington. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kalyani m wrote a review Aug 2022
Boston3 contributions3 helpful votes
Hotel's Favourite
My family and I visited London and chose The Kensington Hotel as our place to stay this time. I have no words to describe the warmth and care the staff here have provided us through the entire stay. We want to thank everyone who has gone above and beyond to make our stay comfortable. I would like to acknowledge 1) Miss Almire: She is a perfect host and thought of every detail including for our twins. She thought about a fun night theme for the kids and made it absolutely memorable with gifts, popcorn and foot tapping music. Kids had a blast. Almire is absolutely a joy and gem to this establishment. 2) Mr. Thomas Keating: He is such a wonderful manager. He made us feel special everyday. He showed through his actions how much he cared. He along with Miss Almire made our kids have that extra special night of fun. We are absolutely overjoyed seeing this hospitality. 3) Mr. Emiliano: He is one of the most organized persons I have come across. He organized all of our day trips and took extra care to help us with it. Thank you so much. 4) Mr. Mario: He went out of his way everyday to ensure we had the best transportation. He was extremely attentive to our needs. He would greet us with a smile every time we walked in and out which made it so nice. He is extremely courteous. 5) Mr. Pavel: Another wonderful person in the organization who helped us along with Mr. Emiliano. Always with a smile. He even advised my husband regarding getting wonderful shoes. 6) Ms. Genesis: I had been communicating with Ms. Genesis regarding organizing a high tea for me and my friends. She was so patient with my planning and helped me get it done. Thank you! 7) Mr. Mateo: He is a thorough gentleman. My friends and I will always remember how he helped procure us vegetarian dishes for the afternoon tea in a matter of minutes. 8) Mr. Gurcan: Always helpful and attentive with a smile. Very courteous. 9) Front desk reception: Every single member of the team is outstanding. 9) Housekeeping: Absolutely fantastic. Thank you again for creating this absolutely wonderful place for travelers and taking into account every detail to make our stay an enjoyable and memorable experience. Look forward to coming back here again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Yannick Godfrind, Guest Services / Front Office at The Kensington
Responded 13 Aug 2022
Dear Kalyani M, Thank you so much for taking the time to write about your experience here at The Kensington. It is so gratifying and motivating to receive such praise and I will be sharing your feedback with the entire team. Everyone will be so proud. We are very much looking forward to welcoming you back. Kind regards, Yannick Godfrind Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nesk wrote a review 17 Mar
3 contributions1 helpful vote
Great hotel ! I will surely choose it again next time. Location and service were great. Especially Gurcan was very helpful from the beginning of my stay until my check out day. He assisted me in every situation with a great attitude and patience. He was very kind , friendly and helpful. I feel very appreciated because of him, Thank you Gurcan once again. Also the room which I stayed in was very nice and comfy. I highly recommend this hotel.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded yesterday
Dear 361neslik, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at the Kensington and that our team, especially Gurcan, went above and beyond to make your experience exceptional. Gurcan will be thrilled to hear your kind words about his assistance and service. Providing outstanding hospitality with a friendly attitude and patience is what we strive for, and we are pleased to hear that Gurcan made such a positive impact on your stay. We are also glad to know that you found your room comfortable and enjoyable. Thank you for recommending the Kensington, and we look forward to welcoming you back on your next visit! Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nanetteisshopping wrote a review 16 Mar
Loganville, Georgia1 contribution
While the rooms were lovely and clean, the most outstanding feature was the customer experience. The staff were all very friendly and professional. They were focused on creating a relaxing, fun holiday for us by providing whatever assistance was needed. It was a pleasant surprise to be greeted by name!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded yesterday
Dear nanettesshopping, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at the Kensington and that our staff's professionalism and friendliness stood out to you. Ensuring our guests feel welcome and valued is our top priority, and we are delighted to hear that you felt well taken care of during your time with us. Greeting our guests by name is just one small way we strive to personalise each guest's experience, and we are glad it made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back for another relaxing and enjoyable stay at the Kensington in the future. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan S wrote a review 15 Mar
1 contribution
The visit was spectacular! The service was impeccable. The staff was so friendly and accommodating. Emiliano was very helpful and friendly. He and the entire concierge staff were always available for questions and directions. The wait staff was efficient and friendly. The facility was beautiful. The room was always clean and anything we needed was immediately provided for us. There is not a single thing I could say to improve because my wife and I were so blown away by our whole experience.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded yesterday
Dear dansP7577CR, Thank you for your outstanding review of your recent visit the Kensington. We are thrilled to hear that your experience was nothing short of spectacular and that our service exceeded your expectations. It's wonderful to know that Emiliano head concierge provided helpful and friendly assistance throughout your stay. We will be sure to pass along your compliments to them and the rest of our staff. We take great pride in maintaining a beautiful facility and providing clean and comfortable rooms for our guests. We are delighted that we could fulfill all your needs promptly and efficiently. Your recommendation means the world to us, and we sincerely appreciate your kind words. We hope to have the pleasure of welcoming you back soon at the Kensington. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellie V wrote a review 10 Mar
Innsbruck, Austria2 contributions
We have been staying at The Kensington with our young daughter for almost 3 years now. The experience of being a guest here is without a doubt among the most enjoyable times I have had in London. I would like to personally mention, and thank Thomas and his team; Boyan, Anita, Sofia, Nnamdi, for making every stay unforgettable. Our young daughter is obsessed with“Frozen“ and not only had they arranged a number of toys and activity books to greet us on arrival in our room but Sofia and Nnamdi were dressed up as the two main characters to greet us on arrival. Our daughter was speechless, as were we. The attention to detail and guest services is like nothing I have ever known and we truly feel part of the family. I hosted my Baby Shower there last weekend and the team including Katherine ensured it went seamlessly and the service headed by Lauren was faultless. All the incredible things they have organised for us as a family in the last 3 years have been so thoughtful and creating these memories for us and particularly our daughter will forever be enormously appreciated. Thank you everyone for all your care and attention. See you soon with baby number 2 in tow! S, E and I :)
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded 1 week ago
Dear evicoli2021, Thank you so much for your heartfelt feedback and for choosing to make The Kensington your home away from home for almost three years now. It brings us immense joy to hear that your experiences with us have been among the most enjoyable times you've had in London. We are truly touched by your kind words and are thrilled to hear that Sofia, Thomas, and Nnamdi from Guest Relation and the team, including Boyan, Anita, have made each of your stays unforgettable. It warms our hearts to know that we could create such magical moments for your young daughter, with her favorite movie "Frozen" themed surprises upon arrival. We strive to provide personalised and thoughtful service, and we are delighted that you felt like part of our family. Hosting your Baby Shower was our pleasure, and we are delighted that Katherine and Lauren ensured everything went seamlessly. Creating lasting memories for you and your family is what we aim for, and we are grateful for the opportunity to be a part of these special moments. Thank you once again for your loyalty and for allowing the Kensington to be a part of your journey. We can't wait to welcome you back soon, with baby number 2 in tow! Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caroline H wrote a review 7 Mar
3 contributions1 helpful vote
Exceptional service throughout from door staff to reception and service as well as stunning rooms and great location - definitely looking forward to getting back Again soon as it is a real treat to stay there and walk to Knightsbridge and Chelsea
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded 1 week ago
Dear carolinehJ9337EX, Thank you for sharing your delightful experience at our beautiful Kensington Hotel. We are thrilled to hear that you had an amazing stay with us. From the moment you arrived, our dedicated team members ensured that you received exceptional service, from the door staff to reception. It's fantastic to know that you found our rooms stunning and our location convenient for exploring Knightsbridge and Chelsea area. We are honored that you consider staying at the Kensington a real treat, and we can't wait to welcome you back again soon. Your satisfaction is our priority, and we look forward to providing you with another exceptional experience. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emctravel wrote a review 6 Mar
Libertyville, Illinois55 contributions40 helpful votes
As you approach this beautiful, historic, charming hotel you're instantly transported into a blissful and warm embrace. I've stayed here a few times, either visiting someone who lives in the neighborhood or with family. You can see the beautiful and inviting decor in all of the versatile sitting areas on the first floor, be swept away with mouth watering food, and sleep on a cloud. This is by far one of my favorite hotels to visit and to escape! The staff feel like family. They are truly dedicated, warm, and passionate about their service. My entire family group shared many great moments with so many of the great staff - Chadan shared a special Indian dish that she made with my family; we all laughed with Harvey and George; when our exit was derailed and we had to extend our stay, Thomas welcomed us back. Also, the entire front desk welcomed our return and made sure we were comfortable. I am returning this month with another family member and can't wait to be there.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded 1 week ago
Dear emctravel, Thank you for sharing your wonderful experience at the beautiful and historic Kensington hotel. We are thrilled to hear that you consider our establishment to be a blissful and warm embrace, and we are honored to be one of your favorite places to visit and escape to. It warms our hearts to know that you have enjoyed multiple stays with us, whether visiting someone in the neighborhood or spending time with family. We take great pride in our beautiful décor, mouth-watering cuisine, and comfortable accommodations, and we are delighted that you found them to be to your liking. Your kind words about our staff are truly appreciated. We strive to create a familial atmosphere for all our guests, and we are delighted that you felt like part of the family during your stay. We will be sure to pass on your compliments to Chandan, Harvey, George, Thomas, and the entire front desk team. We are excited to welcome you back , and we look forward to creating more wonderful memories together. Thank you for choosing to stay with us, and we can't wait to make your next visit just as enjoyable as the last. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yankeelover92 wrote a review 6 Mar
new jersey2 contributions
I cannot say enough positive things about our stay at The Kensington! My daughter and I had a mother/daughter getaway to London and I am so happy that I chose this as our hotel. All of the staff were very welcoming, friendly and accommodating all throughout our stay. I apologize that I do not recall all of their names but each and every one of them were excellent at what they did. The hotel is beautiful, the rooms exquisite, and the food exceptional. The location is perfect for walking around to visit some of the sights. We enjoyed several drinks in the K Bar and Stefano was very kind and patient in explaining the special cocktails and the long process involved with coming up with the different mixes. It was quite interesting. Thank you for a truly memorable stay. I’m looking forward to being able to come back again, hopefully soon!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The breakfast was abundant and delicious. We looked forward to it each day!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded 1 week ago
Dear yankeelover92, Thank you for choosing The Kensington for your mother/daughter getaway to London. We are delighted to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our staff to be welcoming, friendly, and accommodating throughout your visit. We strive to provide excellent service to all our guests, and we are pleased to hear that each member of our team contributed to making your stay enjoyable. We are thrilled that you appreciated the beauty of the Kensington, the exquisite rooms, and the exceptional food. Your kind words about our location being perfect for exploring the city's sights are truly appreciated. We're also glad to hear that you enjoyed your time in our K Bar and that Stefano provided you with excellent service. We will be sure to pass on your compliments to him. Thank you once again for your kind words and for choosing to stay at the Kensington. We look forward to welcoming you back for another memorable stay in the near future! Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pip C wrote a review 3 Mar
3 contributions
Went for dinner with 3 schoolfriends to celebrate our 60th’s. Excellent menu, difficult to choose from, it all sounded so tempting. Our waiter, Binit, was very thoughtful & helpful, giving good suggestions. We shared a couple of starters & then the blackened cod which was delicious…plus a few desserts. A memorable evening.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muhuba Anshoor, Other at The Kensington
Responded 1 week ago
Dear Coastal534123, Thank you for sharing your recent dining experience with us. We are thrilled to hear that you and your friends enjoyed a memorable evening celebrating your 60th birthdays. It's wonderful to know that our menu offerings, especially the blackened cod and desserts, met your expectations and added to the enjoyment of your celebration. We are grateful for your kind words about our attentive waiter, Binit, and we will be sure to pass on your compliments to him. Thank you for choosing to celebrate this special occasion with us. We look forward to the opportunity to welcome you back for more delightful experiences in the future. Warm regards, Muhuba Anshoor Executive Assistant and Business Excellence
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£268 - £478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE KENSINGTON - Updated 2024 Reviews (London)

Frequently Asked Questions about The Kensington
Which popular attractions are close to The Kensington?
Nearby attractions include Natural History Museum (0.3 miles), South Kensington (0.07 miles), and Dolce Club London (0.1 miles).
What are some of the property amenities at The Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Kensington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Kensington?
Conveniently located restaurants include K Bar, Light of India, and Khan's of Kensington.
Are there opportunities to exercise at The Kensington?
Yes, guests have access to a fitness centre during their stay.
Does The Kensington have airport transportation?
Yes, The Kensington offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kensington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kensington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Arabic.
Are there any historical sites close to The Kensington?
Many travellers enjoy visiting Houses of Parliament (2.3 miles), Tower of London (4.5 miles), and Churchill War Rooms (2.2 miles).