Ok, when you bill a hotel with 5* rock chic there's a level of expectation, which frankly this hotel didn't live upto. While the decor is great it's the service that makes a stay. We have just returned from a weekend at the Sanctum and I can say I was very underwhelmed. We arrived on Saturday and on checking in... more

I had heard about The Sanctum in the press and it certainly lived up to it's billing. Upon my arrival, the bowler hatted door man / chief welcomer / hotel guide greeted me, dealt with my car and my bags, got me checked in and showed me my room all in the blink of an eye. His presence and great... more

We chose to stay here for 1 night on our honeymoon after a friend recommended it. We had no idea what to expect.... When we arrived we were greeted by the concierge - lovely. We were asked where we wanted to go for dinner and were surprised to hear he should get us in practically anywhere we wanted. Our initial... more

My husband took me as a surprise birthday present we had an amazing room, all silver, black and the chrome!! The hot tub and roof top bar were perfect for having a few post dinner cocktails and chillng out!! The concierge Marty was brilliant warm, welcoming and all the staff are very helful, loation is great just off Regent Street... more

Judging by the two reviews below, this hotel has taken a good few months to sort itself out, but every place has teething problems initially! Personally, I've never seen such a sexy looking hotel - it's like something you'd expect to see boy bands and perfect-haired celebs pouring out of in a crowd of paparazzi flashes. OK, so the lifts... more

Stayed in a ‘crash pad’ which is nicely done out but tiny. We should have seen the signs when on arrival we had to wait outside our room as management were giving prospective guests a ‘room viewing’ and seemed to think it hilarious that we had arrived at an inconvenient time. The room has nowhere to hang anything, so the... more

I recently spent one night here to celebrate an anniversary. Having booked the "Deluxe Junior Suite" less than 48 hours before arrival, I was nonetheless informed on check-in that this suite was not available, and that I had been upgraded to a "Loft Suite", "at no extra cost" (what else?). The room was impressive, if a bit small for a... more

I stayed at this hotel last week (15th April 2009). It claimed to have been open two weeks, but a lot of the hotel wasn't finished yet. The lift was being painted, two floors weren't finished and there was a builder in my room when I arrived! I'm not sure they should have accepted my booking but in fairness they... more