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The London Carlton Hotel


120 Maida Vale, London W9 1QA, England
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Reviews you can trust

73% Do not recommend
2.5 of 5 stars 11 reviews
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By trip type
All (11)
[ Date ] [ Rating ]
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2 of 5 stars
Warrington
1 Dec 2009 | Trip type: Couples

I was some what surprised that I was asked to write a review after the awful service we had on Saturday whilst trying to book in. The gentleman that served us was unaware that we were booked in, and questioned if we in fact had confirmation, we booked directly with them and had paid up front. He suggested that we... more

Good Value
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5 of 5 stars
jeff777
29 Nov 2009 | Trip type: Business

Free parking, good public transport links, free WIFI more

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1 of 5 stars
South West England
16 Nov 2009 | Trip type: Business, Friends getaway

2 freinds and myself stayed here for 1 night, it seemed cheaper to book an appartment than pay extra for a sofa bed in a hotel. The plus points were that there is free off-road parking, it is situated outside the congestion area and a 5 or so minute walk from the tube. We did all sleep well and at... more

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3 of 5 stars
norfolk
1 Nov 2009 | Trip type: Family

Have just returned from a 2 night stay (although we decided to travel home early to miss traffic and to get a good nights sleep). We booked a Deluxe studio with city views. On arrival at 6pm we were greeted nicely but on entering our room it had not been cleaned from the previous occupants. On returning back to reception... more

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4 of 5 stars
Sunderland
31 Oct 2009 | Trip type: Family

I stayed on 28th & 29th Oct 09 in room 301A. Stayed with wife and daughter aged 10. Our visit was for shopping and sightseeing in central London. 5 mins walk to the underground (Maida Vale) and 12 mins to Oxford Circus on Tube. Brilliant value hotel. Just outside of congestion charge and with free secure parking. We could even... more

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2 of 5 stars
Midlands
31 Oct 2009 | Trip type: Family

We booked this serviced apartment after seeing it on late rooms. We even called the hotel to check the standard of rooms. When we arrived the rooms were nothing like the claim on their web ; 'The London Carlton Hotel is a luxury apartahotel@. They were unclean - mildew in shower, hairs in sink, stained carpet, broken furniture and very... more

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3 of 5 stars
Essex
19 Oct 2009 | Trip type: Family

I booked my room through Laterooms.com as a treat for my sons 11th birthday .The room we has was not like any of the pictures shown on the website, the room was very disappointing, the room was dusty and the towels in the bathroom(there were only 2 bath towels and 2 hand towels and there were 3 of us) were... more

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2 of 5 stars
London
29 Sep 2009 | Trip type: Couples

I thought It was going to be like the photos... I'm either very naive or they are deceiving. I looked at pictures for this hotel and the photos were very nice, however there was no name of the photo to say 'executive suite' or something so it just looked as if that was their standard room. Well, it gave me... more

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1 of 5 stars
York
13 Jul 2009 | Trip type: Couples

If you believe the pictures you are a fool. I never normally bother to write reviews on hotels but was so incensed by the money I paid for this hole I thought I had to, in order to warn others. It was dirty, stank of smoke and we had to leave the windows open the whole time we stayed. I... more

HORRIBLE!
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1 of 5 stars
England
29 Jun 2009 | Trip type: Solo travel

Except for the photo of the front desk, the pictures on the website are an absolute lie. I've tolerated many a cheap hotels in exchange for a good rate over the years, but that place was disgusting. The only thing decent were the people working there. They even acknowledged that the state of the hotel was well below the standard... more

Management response from
mohammad Jafari-Fini, Manager

The pictures are all correct, but we have Deluxe Rooms and Standard rooms, the guest had booked and paid for a standard room. Upon arrival he wanted an upgrade to a Deluxe room for free otherwise he would write a bad review, not surprisingly an upgrade was refused. The guest made no complaints during his stay and therefore the staff...

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The London Carlton Hotel Address

120 Maida Vale, London W9 1QA, England