We stayed at the Thistle for eight nights and it was the best in all aspects.
To start off with, we got a room upgrade as we arrived on January 31st. The room was gorgeous with a huge bed, a little living room and a beautiful and functional bathroom.
The staff was the kindest ever. I cannot remember a single...
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What a great place - fantastic location - friendly staff - great management (very visible - so refreshing these days) - cosy and warm - competitive rates
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We have stayed at the Thistle Hotel Hyde Park three times in recent years. We really like the location and have always found the staff to be very helpful and courteous. We really enjoyed the spacious junior suite with its great view of Kensington Gardens.
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We have been disappointed in otherThistle hotels, and were a bit apprehensive but the Hyde Park hotel is really great! It manages to have very personal ambience, and the staff are so helpful and welcoming. Just watch out for the manger who is very much "on the floor" and turned out to be our "porter"-------. Even when we had left,...
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Dear Christine M,
It was my great pleasure to meet you both and I am delighted that you enjoyed your time here. Thistle has gone through some big changes of late and we have invested huge amounts in our hotels. This investment will continue as we endeavour to become the “hottest show in town”.
I am looking forward to your...
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I recently spent 5 days at this hotel, 3 for business plus a weekend with my partner. I found it to be ideal for both business and leisure. The deluxe rooms are very large by London standards and very well appointed at reasonable rates. With 3 underground stations within short walking distance! getting around London is very easy. Service is...
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Dear jdemaio,
Thank you for taking the time to post a review of Thistle Hyde Park. We are delighted to hear that you liked our Deluxe rooms and found the hotel suitable for business and leisure (We agree!) . We would, however, like to say sorry about your room. We will take these comments on board and ensure that we...
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We stop in Bayswater whenever we visit London, love the indie restaurants and little quirky shops, as well as the central but tucked away location. This was the first time we had stopped at the Thistle.
After initially going to the wrong Thistle (Marble Arch one is literally three doors away), and being very politely redirected, we found the Thistle...
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Dear fickle_barista,
Thank you for the great review. As you are a regular visitor to Bayswater, I hope Thistle Hyde Park will be “your” hotel in London for many years to come.
When you wish to return, you may wish to contact the hotel via the business listing on our Trip Advisor homepage.
Yours Sincerely,
John Murphy
General Manager
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As has been reported in the past the positives are staff faded grandeur if that's your thing and location.
Negatives from a business users point of view was tired stuffy room with noisy grumbling air con whether on or off.
Poor bathroom I had a shower cubicle but no shower so had to use handheld in bath with no screen....
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Dear water,
Thank you for taking the time to review Thistle Hyde Park. I am sorry to hear that we have let you down and wanted to let you know that we are working on solutions to the issues raised. If you would be willing to give us another try, I will personally look after your booking and ensure that...
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For my wife's birthday treat we came up to London to see a show and stay in a hotel. I picked the Thistle Hotel Hyde Park and I am so glad I did. We had a wonderful room that overlooked Hyde Park and we were welcomed by the reception staff and the Manager. All the staff were friendly, professional and...
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Dear Andrew H,
Thank you for this great review. I really enjoyed meeting you both and hopefully you will keep Thistle Hyde Park in mind when returning to London.
If I can be of any assistance in the meantime, please drop me a line.
Many Thanks again,
John Murphy
General Manager
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We were initially disappointed on arrival because we'd asked for a room 'with a view' only to be allocated a room with no view whatsoever - just a wall in the well of the building, literally the room (131 - in itself a superb room) was dark with no natural light at all. No problem though, the staff were helpful...
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Great location.Wonderful old building.Definitely in need of a bit of TLC but this does not detract from clean rooms,friendly helpful staff,and wonderful winter price reductions.A bargain!
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