We returned to the Ritz after having stayed about eight years ago for Valantines day - it was a disaster and a huge disappointment then, but we had a letter from the Manager apologising and that we should contact him when we next wanted to stay. It was our anniversary and we wanted to stay at Clariges but The Gordon... more

The Ritz is an amazing historic hotel. When we arrived, they upgraded us to an Executive King room. It was very spacious and very well appointed. The bathroom was very large and and it had a deep soaker tub. The beds very comfortable and the room was in very good condition, (The breakfast was good too). It is in a... more

Afternoon tea at the Ritz was a total disappointment for me! I booked a session at 17.30, approximately two months in advance, hoping that it would be a memorable experience for me and my friend. The minute we entered the hotel a very heavy smell surrounded us as if we were in a cheap restaurant. When we made it to... more

Stayed at the Ritz for four days in July 2008. The room was a good size for London, with beautiful antiques and antique-style furnishings, and all the modern conveniences you could want. The major problem with the Ritz is that it is just too full of itself, and the level of service one receives depends on who you are. When... more

We thought we were going somewhere special.... but ended up in a place with a bright gold fountain centrepiece. It's fairly crammed in and we were seated facing inwards, for some inexplicable reason, so had nothing other than this monstrosity to look at. We didn't feel the overall experience was worth UKP 38 for a 1.5 hr "sitting", a pianist... more

What a tourist trap! The Palm Court is beautful but it is so touristy for afternoon tea!!!! The Ritz Restaurant is nice however for dinner. Rooms are old and small. Overdecorated in my opinion. And a bad location because it is on Picadilly Road(noisy) and on the corner of a subway stop. Would not recommend. more

We came from the Four Seasons in Paris so this was a little disappointing. I think it has to do with the attitude of the traveler who enters- if you expect to love it, you will. It is lovely and the rooms are good sized with wonderful beds and pillows. But I have several pet peeves in hotels- first, the... more

My partner and i stayed at the Ritz for one evening last night with our friends. Having stayed in the best hotels in Dubai, London,New York etc, we feel able to make a fair comparison and i have to say we wont be returning to The Ritz. The hotel itself is beautiful, as expected. The room was well maintained and... more

Stayed at the Ritz for 2 days and really liked it compared to other hotels. Great location, rather large room by London standards. Everything functioning well, well-maintained and very clean, although some equipment (e.g. hair-dryer in bathroom) looks somewhat outdated (remainder of 80ies). Very elegant interior with nice, classical decorations. Service very attentive, although somewhat stiff for modern times. Excellent... more