First impressions are always important. Ours were that the service was excellent, the staff were all friendly but the hotel's decor was dated and even depressing. We stayed in a junior suite which was not large but certainly adequate. On entering, we were confronted by dark green wallpaper and dark furniture with relatively poor lighting even though there were two... more

Here is a copy of an e-mail I sent to the head of reservations at the Capital Hotel after returning from a visit there. Having previously lived in London, we travel there at least once a year and always look forward to returning to the Capital. (Note: I have eliminated my last name but retained my e-mail address.) From: WB... more

Just came back from a lovely stay at the Capital - where to start ? The location itself is fabulous for shopping (Harrods, Kings Road, Knightsbridge etc.), but while being right in the center of all, the rooms and the hotel itself are very quiet - no streetnoise. Had a very nice, typically cosy english room, and was delighted with... more

I am still here at the hotel! We are staying for three nights and I booked this hotel via Kiwicollection.com . What a treat! Our room was surprisingly large and very quiet. Nothing is to much trouble for the staff. I would have to say this is the best hotel I have had pleasure of staying. Last night we had... more

We stayed at The Capital Hotel for a week in November. It was our first visit to London and a wonderful experience. The hotel has a real English feel to it which is surprisingly hard to find in London. The location was awesome! It's right behind the hustle and bustle of Harrods but yet on a very quiet street. It's... more

To stay at the Capital in London is an experience of a kind and I will be back from now on every time I stay in the city! There is nothing to compare with it currently... I usually dislike these large hotels wether it is in the city or on an island and head on to smaller boutique hotel for... more

We had a wonderful 10-day stay at The Capital Hotel. The service was superb. Every staff member went out of their way to help us. After reading some over reviews, I expected a rather small room, but was very pleasantly surprised by the size of our executive king room. The bed was very comfortable and there was plenty of space... more

I spent a long weekend at the Capital earlier this year... Please see my other reviews, I am generally positive, but this place was entirely disappointing. The room was quite small despite being a 'suite', EVERY little thing seemed to be extra, and no service was given with a smile... the breakfast was perhaps the worst part - that is... more

I have stayed at the Capital twice, and I highly, highly recommend it. The staff are gracious and quick to rectify any possible problem, no matter how small, without excuses or any possible 'blame' on the visitor, as some hotels might. It is elegant, comfortable, quiet, charmingly decorated, and the bathrooms are luxurious. The turn down service is great, and... more