I love this hotel, friendly, comfortable, quiet and a relief from the bigger chain hotels in London. We had very pleasant stay and will return again. Just a note, we were offered am upgrade but declined it however the room we were in was spacious and comfortable anyway - who needs an upgrade??!! (243 by the way) the complimentary macaroons...
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We had a wonderful four nights at the Capital. This was the first time that we lived in a boutique hotel, and we think we will definitely stay at the Capital again at our next visit. Staffs are very friendly, and the location is great, close to Harrods and Hyatt Park. We went to play with squirrels in Hyatt Park...
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Thank you so much for your very kind review. I am delighted to hear that you enjoyed the hotel and especially that you slept so well which is after all the most important thing. We have Savoir beds in our rooms and they are exceptionally comfortable. We are very happy to put a tea and coffee tray into your room,...
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Everything is perfect about this hotel.. The location, the friendly staff, the rooms (even single room) and ofcourse the food.
I stayed here twice and it will always be my preferred hotel in london.. would select it over the dorchester anytime.
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Thank you so much, it is so lovely to hear feedback like yours. We are always delighted to welcome back our regular guests and hope that everyone can feel at home while they are staying here. I hope that I will be welcoming you back to the hotel soon, please contact me directly so that I can organise your next...
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Amazing 5 star service - friendly but not overbearing.
Beautiful decor and atmosphere.
Excellent dining and cellar.
A really gorgeous experience.
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I cannot thank you enough for your very kind review. I am so thrilled that you enjoyed your stay with us and also the restaurant during your visit. It means a great deal to the team and me to read praise such as this. I very much hope that we will be welcoming you back to the Capital soon, it...
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Stayed at the Capital for 2 nights to shop and sightseeing in London. Great location. Average hotel. King sized bed with a skinny bathtub with shower in main bath and a second bath with just a toilet and sink. hot water pipes warm your towels but watch your leg when on the toilet that you don't burn it. Lots of...
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Thank you for your review. We are very lucky to be so close to many exciting things in Knightsbridge and the centre of London and it is good to hear that our location suited your visit. I am also glad that you approved of our Kiehls bath products and other areas of the hotel such as room service. If I...
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Superb attention, venue, room, bar, and restaurant. The Capital is completely reliable.
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Reviewed 5 August 2010
It gave me great pleasure to read your review, thank you so much. I am delighted to hear that we continue to provide a service that you enjoy throughout the hotel.
I hope that we will be welcoming you back very soon, please let me know if I can help with future reservations or in any other way.
Kind regards...
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I stayed at the Capital whilst on business and found the location excellent. I was disappointed by the small bedroom (I had a standard double) which had outdated decor, noisy heating and pretty poor in room amenities including a very old, small TV. The room was fairly clean although the windows could do with a wash.
Service was over attentive...
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Thank you for your review, I apologise if you felt that we did not reach the standards that you expected during your stay at the hotel. It is never our intention to overbear our guests, I agree that it is not pleasant when this happens and it appears that the bar team did not communicate between each other, please be...
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We have just experienced finding a Hidden Gem of a five star hotel in the heart of the shopping district of Knightsbridge. We were heading for the big smoke as a little present for my wifes birthday. Living it up in hotels and shopping is the perfect tonic for my wife, so where better than night at the Capital Hotel....
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Thank you for your very generous review. I am so pleased to hear that you and your wife enjoyed your stay with us during her birthday. Our location is indeed fantastic for the shops, museums and the park and we are delighted that you both had a relaxing and fun time over the weekend. The kitchen, restaurant and bar teams...
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A hotel which will deliver on all fronts. Small and discreet in the heart of Knightbridge, it delivers from the moment you are greeted by warm and friendly staff at the entrance. The rooms are tastefully done up and very comfortable, well worth having a drink in the bar area prior to having some exceptional food in the restaurant. I...
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Thank you for your kind feedback, I very much hope to be welcoming you both to the hotel again soon. I am delighted to hear that you enjoyed the bar and restaurant as well as finding the rooms comfortable.
Please let me know if I can help with any future bookings or in any other way.
Kind regards
Kate Levin
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My first stay at The Capital will not be my last. This is a jewel of a hotel - comfortable and well tended rooms, impressive service, delicious food and terrific location.
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Thank you so much for your kind feedback. I am thrilled to hear that you will be back to see us again after enjoying your first stay. We hope that we can make each of our guests as comfortable as possible while providing the best service and it means a lot to us all to receive such lovely reports from...
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153 Reviews
281 Reviews
410 Reviews
