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The Dorchester

5.0 of 5
53 Park Lane | Mayfair, London W1K 1QA, England
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The Dorchester
Ranked #38 of 1,081 hotels in London
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637 reviews from our community

Traveller rating
    469
    96
    44
    18
    10
See reviews for
Families
110
 
Couples
253
 
Solo
52
 
Business
87
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed for one night for my birthday and I can only say what an experience. Top marks to all the staff that made me feel so special! We ate in the Alain ducasse restaurant which was the best food I have ever eaten and again the service was excellent! This was the best birthday I have ever had! Thanks... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
22 May 2013

Dear happyfeet121, I am delighted to read you chose to celebrate your birthday at The Dorchester and how much you enjoyed the experience. I am pleased to read that you were able to enjoy dinner in Alain Ducasse during you visit and how much you enjoyed the food and service. I will share your kind comments with the team here... More

Paris, France
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Pure heaven! These four days at the Dorchester were beyond any doubt the finest hotel experience of my life, and I have known quite a few world-class hotels. Staff at all levels have been trained to excel in their contact with guests. Bravo!

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Paris, France
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The Dorchester is once again at the very top of London's galaxy of luxury hotels. With a staff trained to perfection, no detail is too small. Client recognizability is impressive. The Park Suites are just breathtaking. If money is no object, or if you can swing one of their off-season "specials", a stay in a Hyde Park-view suite can be... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
22 May 2013

Dear Frank P, Many thanks for taking the time to leave such a kind review of your most recent stay at The Dorchester. It is my pleasure to read just how delighted you were with our newly refurbished Park Suite and how much you appreciated the service, food and experience during your visit. I look forward to welcoming you here... More

Sandbach, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 20 May 2013 NEW

We were a party of 8 and called in for one final cocktail before going our separate ways and what better place after a night in Mayfair than the Dorchester? The service was slow and not very welcoming. The décor felt a bit old and tired but the overall experience was ok. I've had better experiences in other London landmark... More

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See 14 more reviews by Dave A for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
21 May 2013

Dear Dave A, Thank you for your comments on your most recent visit for a cocktail in The Bar at The Dorchester. I am sorry that the service was slow and that your experience did not live up to your expectations. All feedback we receive is of great importance to us and I would very much like to discuss your... More

La Canada Flintridge, California
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 of 5 stars Reviewed 19 May 2013 NEW

Nice ambience, décor, setting, super seeing exotic cars in lot outside Lobby Great Bar service. But Slow Food Service for dinner. & Yet hotel is booked solid but lack food service wait staff, doesn't add up. Great for meet others in lobby & head out to see city etc. Food Service was for PM dinner.

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See 3 more reviews by spacetourist for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
20 May 2013

Dear spacetourist, I am pleased to read that you enjoyed your recent visit to The Dorchester and how much you enjoyed drinks in The Bar. I am very sorry to read that the food service was not up to your expectations and I will share these comments with the team involved. I hope to welcome you back here again soon.... More

london
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

great location for restaurants and shopping in mayfair belgravia and Knightsbridge,its in park lane so easy access every where , rooms are clean smart but no wow factor, they have ruined the down stairs art deco bar, by referb into an arab style club type bar so tacky now. afternoon tea is nice in the hall , i would pass... More

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See 18 more reviews by lucky l for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
20 May 2013

Dear lucky l, Thank you for taking the time to leave a review of your most recent stay at The Dorchester. I am pleased to read that you enjoy the central location with shopping and restaurants close by, however I am sorry to read that your dining experience did not live up to your expectations. All feedback we receive is... More

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 15 May 2013 via mobile

Having stayed in most of the premier hotels in London, I still keep coming back to The Dorchester time and time again. Everything about it is first class - it's location, the service from all staff (reception to bar and cleaners to concierge ), the rooms, the facilities. All are second to none. I honestly cannot recall any reason for... More

Was this review helpful? Yes
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
16 May 2013

Dear SuperSonic1979, Many thanks for taking the time to leave feedback of your most recent visit to The Dorchester. I am delighted to read how much you enjoy your visits and how highly you value the location, service and rooms. It will be my pleasure to share your comments with the team and I look forward to welcoming you here... More

Palmetto Bay, Florida
2 reviews
4 of 5 stars Reviewed 15 May 2013

Soooo disappointed! Just returned where my friend and I had reserved time for High Tea. She mentioned that it was fantastic so we chose this over other hotels and were absolutely disgusted. The room was beautiful but the guests were not dressed for the occasion. Service was great but the food was mediocre. Our scones were cold and hard, there... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
16 May 2013

Dear linpru, I am very sorry to read that your recent visit to The Dorchester for Afternoon Tea did not live up to your expectations and that your salmon sandwich was not to a high standard. I would very much like to discuss your experience further if you kindly contact me directly at the hotel. Kind regards, Stephane Lafon, Director... More

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

Stayed at this hotel for my birthday a few months ago and loved it. After my mum had an awful Savoy experience it was refreshing to stay in a lovely 5 star hotel. Room lovely, staff lovely. I could not fault the hotel one bit. I shall be returning at the end of my honeymoon next month for another lovely... More

Was this review helpful? Yes
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
15 May 2013

Dear Nicola F, I am delighted that you chose to celebrate your mother’s birthday at The Dorchester and to read how much you both enjoyed the experience. It is a pleasure to read how highly you appreciated the rooms and the service and I look forward to welcoming you here at the end of your honeymoon. Kind regards, Stephane Lafon,... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

It is very easy to find fault when ever you reach a standard of hotel that is, or is similar to, The Dorchester. Having been a regular for 20 plus years I can very easily tell you what's wrong with the place but trust me, this is an "institution" that few in the world can compare.. Rooms, suites, bathrooms are... More

Was this review helpful? Yes 1
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
15 May 2013

Dear RGGold, Many thanks for taking the time to leave such a kind review of your recent stay at The Dorchester. It is a pleasure to read how highly you value the service, rooms and suites and our dining facilities. It will be a pleasure to share your comments with the team here and I look forward to welcoming you... More

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Hotel Summarization (Beta)

What travellers say

  • Afternoon tea(25)
  • Alain Ducasse(13)
  • Room service(12)
  • Hyde park(7)
  • Special occasion(4)
  • Best hotel(4)
  • Birthday cake(4)
  • Very nice(3)

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotels in London
#32 Luxury Hotels in London
#42 Family Hotels in London
#117 Business Hotels in London
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
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Also Known As:
The Dorchester Hotel London
The Dorchester Hotel
Dorchester Hotel London
Dorchester London

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The Dorchester
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