Our hotel room was not ready when we showed up at 11:30am. They said to leave our luggage and return at 2pm. So we had lunch at Harrods. When we returned at 2:30pm, our hotel room was still not ready. After confused discussions amongst several personnel, we were finally brought to our room at 3:30pm. Turns out the room temperature... more

great service... went with my 4 year old daughter who got bath toys, extra bed, childrens dvds, milk and cookies, children bathroom, welcome gifts... she and i both felt like a princess. more

Received a warm welcome by staff. Had afternoon tea in the lounge and both the food and service were excellent. I don't usually sleep well but each night I slept soundlly in the most comfortable bed. Bathroom had both a regular shower and a power one. Was a truly wonderful stay. more

This hotel is pretty bad and I'm sad to say it since the staff were just lovely. During our stay 12th January for 3 nights the hot water was off and so luke warm baths were the order of the day. The food was over priced for what you get and the decor is really kind of bad. The plus... more

Stayed at the 4S London for five nights in mid-Nov 2006 for 280GBP + VAT per night (corporate rate). This hotel is in a good location, right off Park Lane and a block from the Hyde Park Corner tube stop, which is on the Piccadilly line. You can also walk to the Green Park stop and the Marble Arch stop... more

Just came back from a weeks vacation with my family at the Four Seasons London. Based on reviews on this site I was hesitant to book but trusted the Four Seasons name. It is a beautiful hotel on a quiet tree lined street a few minutes walk to the Hyde Park Underground & around the corner from many bus lines.... more

We stayed in this hotel in January for a much needed shopping trip and having recently stayed in the four seasons in New York I selected this hotel for us. Fankly it was the worst hotel I have ever stayed in. The room (a four seasons suite) was nothing like the website suggested, in fact it was horrificly outdated and... more

Having stayed at a few Four Seasons in USA I thought this would be a great choice to take some friends for afternoon tea in London. The tea was fantastic..the food went on and on and the service was amazing...BUT..this place is decoratively and architecturally monstous. The Four Seasons must have acquired it from another hotel group and not bothered... more

stayed for two nights,the hotel is badly in need of a major refurbishement,probably 15 years overdue,furniture in room is falling apart.the bathroom is old and tired and window frames are not sound proof,so impossible to sleep.i am amazed four seasons accepts to put its name on such a property.it is so much lower in standards compared to other four seasons... more