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Brown's Hotel

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Traveller (611)
Room & Suite (345)
Dining (144)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#8 of 1,170 hotels in London
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms and suites at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar amongst Terence Donovan’s cheekier shots, or relax in the exclusive surroundings of Beck at Brown’s, the hotel's restaurant, Brown's is a glamorous destination in the heart of Mayfair. Within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Italian
2,267Reviews17Q+A100Room tips

Reviews
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Traveller rating
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Orla O wrote a review 16 Mar
1 contribution
My recent stay at the browns hotel was outstanding from arrival to departure! Such a warm, welcoming elegant hotel with such breathtaking interior design. The food was exceptional, rooms were stunning, location was perfect and the staff were so welcoming and accommodating and always great you with a smile. Could not recommend this hotel enough. Already cannot wait to return!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded yesterday
Dear 190orlao, Many thanks for taking the time to share your wonderful feedback about your recent visit to Brown's. I am absolutely delighted to hear that you loved everything about your experience with us and that you had such a "magical" time from arrival to departure! We sincerely appreciate your kind compliments about our beautiful hotel, and most importantly the personal and professional service delivered by all our ladies and gentlemen. Thank you again for your delightful feedback and strong recommendation. We all look forward to welcoming you back soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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McKenna B wrote a review 13 Mar
1 contribution
The Brown's Hotel was the perfect choice. They were incredibly accommodating for my extended stay and all of the staff were kind and polite whenever I saw them. You cannot beat the location, being a quick walk from the liveliness of Piccadilly while also having the charming Georgian exterior and surrounding townhouses.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 5 days ago
Dear 778mckennab, Thank you very much for your wonderful feedback. Our Brown's Family and I are thrilled to hear that you found our beautiful venue to be "the perfect choice" for your recent visit to London. We are truly pleased that you enjoyed our ideal location, and that you had such a lovely time in our company, thanks in particular to the friendly and helpful service from all our ladies and gentlemen Thank you again for your sharing your positive impressions on this platform. We all will look forward to welcoming you back "home" very soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BizzyZizzy wrote a review 11 Mar
London, United Kingdom2 contributions
A lovely welcome from Mamadou and all the staff. Superb attention to detail. A calm, large room with an ensuite bathroom with a glorious shower. Breakfast had a fair choice, was well presented and we particularly enjoyed the homemade strawberry jam and the exclusive Tip Tree marmalade. We enjoyed our stay.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 1 week ago
Dear BizzyZizzy, Many thanks for sharing here this lovely review of your recent stay with us at Brown's. I will be sure to pass on your kind words to Mamadu and the all ladies and gentlemen who contributed to ensure this great experience. Thank you again for all your wonderful comments about our offering, and I do hope we will have the pleasure of your company again in the not too distant future. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Torben P wrote a review 6 Mar
3 contributions4 helpful votes
Outstanding from arrival to departure …. as usual. Best hotel experience for our old dog Terry ever …. he just loved the attention and being spoiled by all the staff😍 We travel a lot and this is just our London home away from home - all the staff are just wonderful and service minded.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 1 week ago
Dear torbenp413, What a lovely review! Thank you so much for taking the time to share your impressions on this platform. It is always a true pleasure for us to welcome our furry friends (and their owners!), and we are thrilled to hear that you and Terry found your "London home away from home" here with us at Brown's. I cannot wait to share your wonderful compliments with our ladies and gentlemen here. They certainly deserve all the praise. Thank you again, and we very much look forward to welcoming you back "home" to Brown's very soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ro M wrote a review 5 Mar
4 contributions
+1
Perfect position to visit london, large room with all amenities, very comfortable bed and impeccable service. All the staff was very kind and always available for our every need. We also had a very good breakfast and the donovhan drinks were spectacular
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear romL409DM, Thank you so much for your five-star rating! It is wonderful to read that you fully enjoyed your recent stay with us at Brown's. We are sincerely grateful for your kind compliments about your experience, from our perfect location in the heart of Mayfair, to our beautiful facilities, and the delicious food and beverage offering with Charlie's and The Donovan Bar, complimented by the impeccable service delivered by all our team members. I know they will join me in thanking you for praising their great work. We all look forward to welcoming you back again soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KP wrote a review 4 Mar
London, United Kingdom3 contributions
What a true dream of an experience, a wonderful hotel, relaxing, warm, friendly, welcoming, loved it and will be returning as soon as possible. Meal at Charlies restaurant was delicious, the breakfast was an abundance of choice, the freshly baked croissants a real must have.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear K9769HOkarenp, Thank you for your excellent review of our very own Brown's Hotel! I am so pleased to read that you thoroughly enjoyed all aspects of your experience with us, from the relaxing atmosphere of our beautiful hotel, to the warm and friendly service delivered by all our ladies and gentlemen, and the delicious food offering at our iconic Charlie's restaurant. I will ensure that your kind words are passed to the team, who I am sure will be thrilled to read your compliments. We will look forward to welcoming you back again soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mobile33526502525 wrote a review 2 Mar
3 contributions
Excellent stay at Brown’s. As I checked in, I was offered a complimentary glass of champagne which was a nice touch. I was disappointed with my room when I first arrived but Mamadu who worked on reception handled the situation very well and actually offered me an upgrade within a very short space of time and the rest of my stay was wonderful.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear Mobile33526502525, Thank you for taking the time to review your recent stay at Brown’s. I was pleased to read that you very much enjoyed your experience with us, and that your initial disappointment with the room was swiftly dissipated, thanks to the kind assistance of Mamadu. I won't miss to thank him for taking ownership of this situation and providing great service. Thank you again for sharing your feedback on this platform, and we do so hope to have the pleasure of welcoming you back very soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dlim01 wrote a review 1 Mar
Singapore, Singapore19 contributions30 helpful votes
Wow can’t believe so many positive reviews! Our experience differed greatly. First, we were given a room that looked like something from a Holiday Inn. Not for the amount per night! Such a disgrace. Definitely not in the league of the Ritz, Claridges, Savoy etc. Breakfast service was a mess. More attention given to those on corporate bookings. Leisure guests not given much any attention or service that we had to tell them off. Afternoon tea was fine to me but not to my friend in terms of ambience and food quality. Plates smelled of stale eggs - use a dishwasher??? Not returning despite the constant trumpeting of the oldest hotel in London. Yes old and failing is what.
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Date of stay: April 2023Trip type: Travelled with friends
Room Tip: Just avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear dlim01, Thank you for your review. I was indeed very sorry to read that you felt disappointed with your experience at Brown's. Whilst I can see from the details of your review that your stay with us dates back from almost a year ago, I would love to be able to investigate your comments further with my teams and address your concerns. I tried to contact you via TripAdvisor messaging service, to no avail, and would appreciate if you could kindly find the time to share with me some further details that would help us locate your booking. I very much look forward to hearing back from you. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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larryticket wrote a review 1 Mar
Hopewell, New Jersey11 contributions2 helpful votes
I could rave how beautiful the Decor of the rooms are, how the bar has the most amazing cocktails selections , how the food was great and how its the oldest hotel in London. But honestly the above doesn't compare to my interactions with every employee in the building. I don't even know where to start, was it the Bar manager who with 10 min notice on a Sun fed my group of 16 with every drop of food being off the menu, Our the front desk that was able to get me in my room 6 hours early after my flight,our the doorman who walked me blocks to make sure I didn't get lost when i asked directions,what about the Bellman who offered to unpack my suitcase and the concierge who took my multiple requests with a smile. This Hotel and the people who makes it the Best hotel Ive ever stayed in deserve higher compliments. I probably stay in 12 hotels a year. Browns is the Best of the Best
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear larryticket, Thank you so much for this glowing review! It brings me great pride and joy to see the great work, and the warm, helpful and thoughtful service delivered by all our ladies and gentlemen highlighted as such. I won't miss to pass your gratitude to everyone who contributed to ensure a most enjoyable and seamless stay in our care. They certainly deserve all the praise! I am really thrilled to hear that Brown's Hotel has made it to the top of your list of "best of the best" hotels, and very much look forward to welcoming you back to your London home very soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jdh8991 wrote a review Feb 2024
London11 contributions2 helpful votes
I had an amazing treatment with Silvya - the whole experience was incredibly relaxing and I felt very refreshed afterwards. I have been coming to this spa for a long time now and it is always 10/10. It is something I always look forward to. Can’t wait to go back!
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 3 weeks ago
Dear jdh8991, My sincere thanks for your wonderful review of our Spa at Brown's. The team and I are most grateful for your support and loyalty, and sincerely appreciate your kind words. Thank you again for your strong recommendation and your lovely compliments for the great service delivered by Silvia. I know she will join me in thanking you for this great feedback. We will look forward to welcoming you back "home" at Brown's very soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£738 - £907 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
browns hotel london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BROWN'S HOTEL - Updated 2024 Reviews (London)

Frequently Asked Questions about Brown's Hotel
Which popular attractions are close to Brown's Hotel?
Nearby attractions include London Party Pub Crawl (0.2 miles), Be At One Regent Street (0.3 miles), and May Fair Bar (0.07 miles).
What are some of the property amenities at Brown's Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Brown's Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brown's Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Brown's Hotel?
Conveniently located restaurants include Green Bar at Hotel Café Royal, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at Brown's Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Brown's Hotel have airport transportation?
Yes, Brown's Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Brown's Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Brown's Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Brown's Hotel?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Brown's Hotel?
Many travellers enjoy visiting Houses of Parliament (1.0 miles), Tower of London (2.9 miles), and Churchill War Rooms (0.7 miles).