I have stayed many times at the Browns. The staff is amazing, food excellent, and the rooms are perfect. Seriously, there is only one thing that the Brown needs to work on and thats breakfast!! Buffet is ok, but needs some work. The hotel is not cheap and thats good, cause I want them to maintain the type of people... more

While it is not cheap Brown's offers the traveler a great location, professional service, and a variety of food and shopping establishments within feet of the hotel. Despite its central location it is surprisingly quiet. I found Londoners eager to come to Brown's for meetings. more

We had the romanic retreat package, as that offered an upgrade to the room. We ended up taking a junior suite (i.e. one larger than average room with a sofa, coffee table etc.) for £500 + VAT. First night included bottle of Taittinger Champagne, strewn rose petals (of limited utility) and chocolates. The staff are excellent, they give it a... more

Having stayed in so called four star hotels in London before, this five star hotel was a real treat - but it is very expensive. We liked everything about Browns: the manageable size, interesting boutique style decor, the huge choice of cocktails in the bar, the charming and approachable staff, the good breakfast and the lovely room. We we in... more

Stayed with teenage daughters for some shopping and shows. Felt at home from the moment the doorman took our bags. Lovely bright large room - perfect temperature and so quiet despite being busy and such a central location. Very comfortable beds, good turn down service. The bathroom was large with lots of little extras. They didn't forget anything. Enjoyed breakfast... more

Browns has an ideal location tucked away in Mayfair. The staff are efficient and very welcoming. My bedroom was very comfortable, beautiful bed linen and ample toiletries. Doyble glazing meant had a grreat nights sleep. Great breakfast too. more

We stayed on the 'Romantic Package' to celebrate our wedding anniversary. The telephone booking directly with the hotel was very efficient and friendly, and having visited the restaurant many years ago before the refurbishment we were looking forward to seeing the new decor. The changes did not disappoint and the hotel has a serene atmosphere. The doorman was welcoming and... more

Stayed at Browns for 1 night as part of the Romantic retreat package. It was a special occassion as I planned to propose to my girlfriend. Prior to the trip I was in contact with Guest Relations to organise various things to make the proposal more special. Maria who I dealt with was superb and could not be more helpful.... more

The most important thing about Brown's is that they are true to their reputation: They are one of the most welcoming and friendly hotels in the world. The thing that will strike you is that everyone there is really nice and customer oriented. It doesn't have the air of pretentiousness you find in some 5-star hotels (I say this as... more