It's rare for me to go somewhere relatively expensive and find it to be a bargain. Our room wasn't just designed, it had character and felt homely. It was full of thoughtful touches and came with a fantastic bed. The bathroom was bigger than some hotel rooms I've stayed at. Staff were charming and made that extra effort. Great breakfast... more

Stayed here for 4 nights. We arrived late due to a delayed flight. Staff were on hand to quickly check us in so we could get some sleep. Breakfast the next morning was excellent. I noticed that the waiters seemed nervous, and almost too eager. Rooms are very tastefully decorated. The water pressure in the bathroom was surprisingly low, but... more

I have enjoyed Afternoon tea here about 10 times – it is with out compartment my favourite afternoon tea place in London. Delicious, well prepared, good location, and most important of all…. Excellent service! They only charge ½ price for children. Worth every penny, and I will look forward to my next afternoon tea here. more

We booked afternoon tea at Brown's after my daughter's graduation. It was really first class, we had a great table in the window and they were ready for us. I had pre-advised them that two of our party were gluten free and they had gone to a lot of trouble to ensure that they missed out on nothing! There were... more

Stayed here whilst attending a conference at another hotel. It was amazing! Staff were very slick and it felt like they knew what you were thinking before you did! Had a lovely room and great service from the bar staff when we came back late at night. Will definitely come back for a treat! more

There is nothing technically wrong with Brown's Hotel, but there are plenty of hotels in the same (high) price category which are far, far superior (One Aldwych! Claridge's! Connaught!). The room I was first taken to was awful. It was terribly claustrophobic with empty walls, everything grey and beige and with a brick wall right outside my window! I asked... more

When you walk through the doors of Brown's, you know you've arrived at somewhere very special. From the discreet, but hugely helpful staff, to the elegant decor. This place is a gem. We stayed in a junior suite which, although it didn't have a fantastic view, still ticked all the boxes. Huge bathroom - with ALL the extras including aromatherapy... more

My wife and I stayed at Browns, 1st to 3rd May, 09. Good, decent sized, comfortable rooms. All the staff were very well trained, helpful and friendly. All service was first class. We decided to stay in one evening and ate in the main restaurant. Food and service was of a high standard and we were very impressed with that... more

I have stayed many times at the Browns. The staff is amazing, food excellent, and the rooms are perfect. Seriously, there is only one thing that the Brown needs to work on and thats breakfast!! Buffet is ok, but needs some work. The hotel is not cheap and thats good, cause I want them to maintain the type of people... more