We have stayed in many hotels over the years and plenty of average ones. We thought My Hotel would have been a safe bet as we have stayed at the one in Brighton and it was great, we were however dissapointed. On walking into our 'Standard Room' it felt more like a backpackers than a 'Boutique Hotel'. Tiny room, no... more

A lovely well-located hotel in the heart of London. Staff were great in the bar that evening. However, the outside noise is bad (although unsurpising). shame there was little soudn proffing between rooms either as I was woken by next doors wake up call as if it was in my own room. Unfortunately upon getting up I found out that... more

Lowkey laidback small hotel with helpful but unobtrusive staff. Nice small bar. Didn't check out the gym. Small comfortable library with free internet terminals, plentiful newspapers, mineral water fridge and excellent coffee machine. Small but comfortable single room with tea/coffee maker, trendy magazines, plasma TV, modern bathroom with adequate toiletries. Great location minutes walk from Covent Garden and theatre district.... more

At first glance this hotel looks stylish and classy and indeed it is once inside.However the room itself was decidedly spartan and lacking a 4* feel.While the bed was firm and supportive the pillows were soft and decidedly unsupportive.The bathroom was small,the shower awkward and the supply of toiletries niggardly.Although beautifully clean and tidy the furniture was in need of... more

I was sent here from a nearby hotel which had overbooked. The staff were unobtrusive but perfectly friendly; I only stayed one night and did not eat at the hotel so I'm not sure about the service in the restaurant or bar. The room was small but adequate and the bed was very comfortable. Everything was spotlessly clean and the... more

Try and avoid room 408. A VERY small room and for the price charged, not worth the money. Having said that it was clean. Staff very friendly, quite efficient, but what on earth posessed them to buy those black chairs in the bar/restaurant. They wobble when you sit on them. Dirch them I say and get something comfortable. I guess... more

Having stayed at MyHotel Brighton it came as quite a shock staying here, where as in Brighton we were greated with a smile and a responsive/helpful reception staff, here a gruff rebuke welcomed us. No information were breakfast could be taken and times, not being asked if we would like a newspaper, just your "Suite is on the second floor".... more

I only stayed one night but it was exactly as described. Check in was quick and efficient the room was clean, the bed was very comfortable, everything was in working order and breakfast the following was very good, with an excellent cappuccino. You can't be more central than that, yet at the same time in a fairly quiet street. I... more

The room I stayed in at this hotel was the smallest I have seen in my life. It was shabby with chipped furniture and walls. The overpowering purple paint seemed to be the only style statement. Why on earth would you paint the walls so dark in a room that is so tiny. It was like staying inside a grape.... more