We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Holiday Inn Express London City

avatar-imageavatar-imageavatar-image
Traveller (357)
Room & Suite (209)
Dining (49)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#591 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
24-hour front desk
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Washing machine
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Iron
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, French, Russian, Spanish and 7 more
1,636Review65Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 297
  • 735
  • 406
  • 113
  • 85
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Gillian B wrote a review Sept 2023
Chester le Street18 contributions7 helpful votes
Very basic hotel, a bed to lay your head although was kept awake on second night by loud people outside hotel doorway smoking and talking very loudly. Asked hotel to ask people to quieten down as it was 1pm on. Thursday and he refused. Earlier came back to room to find bed made but no loo roll and no replacement of coffee milk etc. considering we paid nearly £500 for 2 nights very disappointing! Hotel probably for budget traveller who don’t mind having a sleep. Breakfast was provided but very basic ingredients. All in all go elsewhere
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Just avoid altogether
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express London City
Responded 6 Oct 2023
Hi Gillian B, Thank you for staying at our Holiday Inn Express London - City. We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management for reference to enhance our services and facilities. I also sent you a private message to extend our sincere apology. Your feedback is essential to our success as a whole. We will wait for your next visit to our hotel. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Zuzana G wrote a review Oct 2022
6 contributions1 helpful vote
Hotel's Favourite
Last minute hotel booking, didn’t expect too much… HOWEVER… was very surprised that everyone working there at the desk were professional and accommodating! Also, breakfast was included and let me tell you—— it was good—- really good. Everything from eggs to cold cereal… coffee, latte, cappuccino… well worth the effort to get up before 10 am!! The only thing I would get rid of is that adjacent store that allegedly has all your essentials needs.. no.. it doesn’t! If you’re going into town, make sure to forget that useless little store at the Holiday Inn Express London even exists and get everything you need elsewhere!!!
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ly T wrote a review Oct 2022
1 contribution
I had a dinner here at Urban Brasserie and the food was amazing! Had the pressed pork belly and the flavour of the garnishes along with how well it was cooked made my evening. Sandra was my server and she was very lovely and welcoming from the beginning to the very end. Thanks alot and will be coming back here whenever I stay at Holiday Inn next
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jane L wrote a review Aug 2022
Kununurra, Australia19 contributions13 helpful votes
Having just arrived for a 3 night stay enroute to Vietnam, we were amazed to be informed that if we wanted to use the gym fitness facilities we had to pay an extra £10 per person per day 😱. The hotel is located at T4 Heathrow airport and shares facilities with the Plaza, both are situated in the shared foyer and both are of similar pricing. However, note if booking with the Plaza, gym facilities are included, but an extra cost is charged with the Hospitality Inn Express: disgraceful and very disappointing. On the plus side, we had a lovely warm welcome from food and beveridge staff Vic. Vic was extremely friendly and very helpful in advising us about the other facilities on offer. Thank you Vic, we appreciate your assistance 🙂
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express London City
Responded 7 Sept 2022
Hi Jane L, Thank you for staying at Holiday Inn Express London City. We appreciate your feedback and strive to provide an environment with all the luxury and simplicity for you to rest I reviewed your evaluation and am sorry for the events that made your stay unsatisfactory. I know this is not what you expected from a quality chain like ours. I distributed your message to our managers and took the necessary steps to stop this from happening. We hope you allow us to host your next travel to provide you with the excellent service characteristic of our chain. Warm regards, Oscar C. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
yvonne W wrote a review Feb 2022
9 contributions15 helpful votes
Booked this hotel via a secret hotel, what a gem this turned out to be. The rooms were clean and comfortable and the location was great for travel into London, the breakfast next morning was one of the best hotel breakfasts I’ve ever had and the staff were very attentive, both my daughters had also stayed here with their families and they were allowed to park their cars early for us all to enjoy our day in London. Would definitely use again
Read more
Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
RonLawrence wrote a review Jun 2021
Poole, United Kingdom198 contributions233 helpful votes
Booked the hotel as going to Moorfields for eye treat and it is on thier list of accommodation. Great mistake, two days before arrival date recieved an email saying that the booking is cancelled as maintenace is being undertaken, this
Read more
Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Craig Penry Parish, Owner at Holiday Inn Express London City
Responded 13 Jun 2021
Thank you for your feedback and I am sorry we were not able to accommodate you at London City
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Giovanni Linardi wrote a review May 2021
19 contributions5 helpful votes
Booked this hotel in 2020 and now this week only to be cancelled and transferd to crowne plaza for @ maintenance work”. Same excuse in august 2020 as now bit suspicious i think. Crown plaza is a nice hotel but the walk from kings cross to there is a bit shady with my 10 year old with too many dogy characters floating about which scared my child. This will most likly be the last time i ever book with holiday inn when i visit london sadly
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Craig Penry Parish, Owner at Holiday Inn Express London City
Responded 13 Jun 2021
Thank you for your feedback and I am sorry we were not able to accommodate you at London City
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Leonie wrote a review Nov 2020
Dublin, Ireland33 contributions25 helpful votes
Hotel was in a nice location with nice restaurants around the area and just in general a nice vibe. The bed was comfortable but it wasn't amazing in terms of decor and breakfast. I think the rooms could be modernised a little bit
Read more
Date of stay: March 2020
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Express London City
Responded 9 Dec 2020
Hi leonied670, I am glad you left feedback.Thanks for choosing to stay at our Holiday Inn Express London City! I know it is upsetting that we did not meet your expectations in terms of our room decor and breakfast options. I'm sorry that part of your stay wasn't satisfactory. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. It's good to know you liked our location. We want you to experience the brilliant basics and I am glad the comfortable bed allowed enough sleep. It will be our pleasure to host you again. Cheers, June A. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Out-and-about-lots wrote a review Mar 2020
United Kingdom416 contributions143 helpful votes
The hotel is not far from old street tube station and about a 5 min walk. The hotel is basic but has what you need for a short stay. My room looked out onto the street which was a bit noisy. Breakfast was good with plenty of choice. Overall a good basic short stay hotel. I would return again.
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Craig P, General Manager at Holiday Inn Express London City
Responded 9 Mar 2020
Thank you for your feedback, it is very much appreciated.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nicky Crancher wrote a review Mar 2020
Bournemouth, United Kingdom115 contributions35 helpful votes
I stayed 5 days at the Holiday Inn express in old street. This is a buzzing location is great for trendy, Restaurants, bars and nightlife. Close by there a underground table tennis venue and bar which is a great place to meet with your friends. The hotel itself was nothing to write home about, but the bed was comfortable and there was a working area with free WiFi in the room. I was a bit disappointed there wasn’t a gym. One of the lifts were out of service, it seems for quite a while. So long wait in the morning. Breakfast was included and consists of sausage, bacon and scrambled eggs and baked beans. A choice of cereals, toast, mini muffins and coffee machine. A coupe of Healthy options too. Quality of the food wasn’t great, orange juice was more like a diluted squash. Overall this is a reasonable no frills hotel in a good local with rooms at pretty good standard.
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Craig P, General Manager at Holiday Inn Express London City
Responded 6 Mar 2020
Thank you for your review. Just to let you know Holiday Inn Express hotels in the UK do not have gyms.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
£265 - £543 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london city hotel london, holiday inn london city
LOCATION
United KingdomEnglandLondonShoreditch / East End / East London
NUMBER OF ROOMS
224
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN EXPRESS LONDON CITY - Updated 2024 Prices

Frequently Asked Questions about Holiday Inn Express London City
Which popular attractions are close to Holiday Inn Express London City?
Nearby attractions include Ballie Ballerson London (0.1 miles), Wesley's Chapel & Museum of Methodism (0.3 miles), and TT Liquor (0.3 miles).
What are some of the property amenities at Holiday Inn Express London City?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express London City?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express London City?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express London City?
Yes, paid public parking on-site and street parking are available to guests.
What are some restaurants close to Holiday Inn Express London City?
Conveniently located restaurants include Rudy's Pizza Napoletana - Shoreditch, Pizza Union Hoxton, and Sanjugo Shoreditch.
Is Holiday Inn Express London City located near the city centre?
Yes, it is 0.8 miles away from the centre of London.
Are any cleaning services offered at Holiday Inn Express London City?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express London City offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express London City?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Holiday Inn Express London City?
Many travellers enjoy visiting Houses of Parliament (2.6 miles), Tower of London (1.3 miles), and Churchill War Rooms (2.6 miles).