Dear Guest, Thank you so much for your kind words. We are delighted that you enjoyed our service and the atmosphere in our hotel. We have passed on your kind words to our team and they are very happy. Our location is a great advantage to visit many famous attractions in London. Our hotel is recently renovated as you mentioned... More

Dear Guest, Thanks for your nice feedback. We are happy to learn that your stay was enjoyable. We always maintain high standards at all times in our hotel. Our housekeeping team make sure the rooms are clean and welcoming. I hope you will have the chance to stay with us again on future occasions. More

Dear Campbell, Many thanks for posting this review on trip advisor. We are somewhat surprised to see such review you have posted for our hotel. Please be advised when we communicated to you and your partner, you were informed that as a goodwill gesture we will try to re- sell your room since the cancellation policy had expired. We opened... More

Dear Guest, Thanks for the great feedback. We are happy to read that we made your stay a pleasant experience. We will work on the lightings based on your advice. Hope you have the chance to stay with us again on future occasions. More

Dear Stephen, Thank you very much for your recent review, we are delighted to read your comments. Our hotel is recently refurbished and happy to hear that you were pleased with our new en-suite bedrooms. Our front desk staff are well trained and they will assist you any time in case of any issues. In the future let our staff... More

Dear Goan, Thanks a lot for your recent review, we are happy to read your valuable feedback. As you mentioned our hotel is in perfectly located in Kings cross just few minutes away from St Pancras Eurostar station. All our room are standard size and we have different room categories with more space at less price difference. For your next... More

Dear Cassini, Thank you so much for your kind words. We are perfectly located just few minutes away from kings cross station; hotel location with guidelines is clearly mentioned in our website which will assist our guest to find us easily. Our area is a secured place as it is equipped with CCTV surveillance and regular patrols. We are delighted... More

Dear Dave, Many thanks for letting us know of your recent experience. We are happy to read that you enjoyed your stay with us and I have passed on your kind words to our team. Our rooms are recently refurbished and happy to hear that you found your room comfortable. We always maintain our high standard in cleanliness for an... More

Dear Karyn, Please accept our apologies for inconvenience caused during your stay. This is the first time we have received such a complaint. Please be informed that we do not allow such activities to take place in our hotel. Each time a visitor comes to visit an in house guest, they must sign in/out the visitor’s register as this is... More