Booked this hotel via Booking.com - previous reviews on TripAdvisor not great, but we wanted somewhere cheapish in this area. Room 45 allocated - lower ground floor. Very warm room - possibly over the boiler room. Odd smell in corridor, may have been from the laundry. Lots of bedlinen in corridor when we arrived, but this was removed later. Room... more

I had read the reviews and was filled with trepidation when enroute to the Queens Hotel, Crystal Palace, but as it was cheap, I was more than prepared to "rough it" for one night. To all outward appearances, it seemed a pleasant enough place, although the Reception staff weren't overly eager to please or make their guests feel welcome. I... more

I've stayed three nights at this hotel. The room was not that bad. It was clean. Don't expect much from this hotel, but for a cheap stay that's ok. I would stay again more

I don’t really understand the reviews here, the hotel is £30 a night, its half an hour by bus away from Trafalgar square what did you seriously expect?! The room was clean, (admittedly a bit of maintenance wouldn't have gone a miss) the shower was good and the linen spotless. I’m sorry but if you’re looking for 5* luxury London... more

After reading the reviews I was really worried about this hotel. But when we finally got there (we were a big group) my first impression was that it actually looked quite nice. The staff were friendly and the rooms were clean and there was hot water in the shower. Altogether I think it was fine, considering the price. more

Yes it's cheap but believe me, it's a false economy staying here. The room was scruffy and basic but habitable, though a lot of the electrics were really dodgy. The beds were old and the radiators were on full blast despite it being warm outside. Luckily we managed to turn it off. The phone in the room didn't work. We... more

I ignored the other reviews about this hotel. It was easy to find and was near a bus stop. You just have to not mind being a little bit further out of London. The bar area was quite nice and the room was clean. My only problem was that I couldn't get the radiator to work which I'm sure could... more

We stayed one night in this awful hotel - the room needed gutting and re-plastering and redecorating. The curtains were a joy to behold with them hanging off the curtain rail and torn. The en-suite had dripping and limescale-encrusted taps, a shower that you had to hold to ensure that water would be directed at you and not at the... more

We booked this hotel through Greenbee and expected a certain standard. We were bitterly disappointed as the room bore no resemblance to the one shown on the website. There were electrical cables and sockets hanging from the walls, the decoration was in an awful state and the furniture and bedding looked as if they had come from a 'tip'. There... more