The room was very small, with almost no amenity. The weirdest thing is that the tiny shower room is separated from the tiny toilet, which makes navigating in the tiny room between shower and toilet very inconvenient. The shower door could not be closed properly, hence the bathroom floor is always wet (really needed to put a towel on the... more

Stayed here with husband and 3 kids paid for solely by tesco club card vouchers. I rang Novotel and all the dates I wanted were unavailable so I said ok then when can I go on a sat 2 night break and micarculously a room became available. The room was a double bed with a pull out sofa bed for... more

Staff extremely professional but bordered on unfriendly. Location was perfect for the sightseeing I wanted to do (tube station was a bit too far away) Rooms were clean enough. But for the price paid everything was more than adequate. Would stay there again. more

Great for visiting South bank attractions and surrounding areas and if you are prepared to walk. All mod cons and pleasant surroundings. Not sure I liked the fact that the bathroom was so close to the bed or that the separate toilet did not have it's own wash basin. The room was very warm(despite it being late October) and not... more

The Novotel Waterloo is situated on the Lambeth Road and is about 15 minutes walk from Waterloo station. The nearest tube is Lambeth North on the Bakerloo Line which is about 10 - 15 minutes walk away. The hotel reception is very contemporary and we received a warm welcome. Try to reserve a non-smoking room when booking if that matters... more

You don't stay in a Novotel for its distinctive character, luxurious comfort and frills. You choose this hotel chain because it offers a clean, reasonably comfortable and spacious room at a reasonable price. My recent 2-night visit to the London Waterloo Novotel turned out to be exactly that. I was in a rear-facing first floor room which had an ugly... more

We have just returned from a weekend break at this hotel, having taken our granddaughter for a treat to see the sights of London. From the moment we set foot in reception we were made to feel valued customers. I had requested a quiet room, which was noted upon check in, however I also said that maybe a room with... more

It was our 4th time in London and the 2nd at a Novotel in this city, so we just needed a good hotel to rest between two flights and, of course, see more of London. The distance to a underground station can be a problem for some visitors, but it is located within a 15 min-walk to Westminster, via Lambeth... more

The hotel is modern and relatively new (with the recent renovation) and has two computers in the lobby with printer and free Internet (without Mircosoft Offce, though). However, its business facilities are very limited (except a few meeting rooms for use). The shower booth has leakage problem and the toilet has no washing basin since it is separate from the... more