We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Waterloo

4.0 of 5
113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early on Novotel UK
Novotel London Waterloo
Ranked #260 of 1,081 hotels in London
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Hotels.com
and 8 more sites!
Traveller Reviews
Room Prices
Write a Review

1,006 reviews from our community

Traveller rating
    289
    502
    157
    43
    15
See reviews for
Families
403
 
Couples
233
 
Solo
58
 
Business
128
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
5 of 5 stars Reviewed 16 May 2013 NEW

Stayed with my wife and son for one night.The location of the hotel is fantastic being a short walk from the Southbank of the Thames and the London Eye.Check in was 1400hrs and we arrived at 1145hrs and found our room was ready and available for us to use which again was really impressive.Car parking was onsight and £24 for... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

bernard p, General Manager at Novotel London Waterloo, responded to this review
17 May 2013

Thank you very much for this excellent review of the Novotel London Waterloo and I am very grateful for this superb 5 star rating. I am very pleased that our central location was so convenient to you; on the doorstep to the River Thames and just a couple of minutes walk away from some of London’s most famous landmarks such... More

Newbury
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

Fairly uninspiring, but as expected. Hotel was clean and functional. However for the price, which I think was expensive even given location, breakfast was poor, the bar was average and the bedrooms sparse. However location is very good, so depends on what is more important to you.

Was this review helpful? Yes
See 17 more reviews by AndrewCNewbury for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
17 May 2013

Thank you for taking the time to write a review about your experience following your stay with us. I am grateful for your extensive comments and we will look into the different subjects you have been referring to. I can already reassure you that your feedback will be very helpful to us. We look forward to welcoming you back to... More

CHESHIRE
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

The location of this hotel is excellent. It is very close to Lambeth Palace and the Houses of Parliament and within easy walking distance of most of the other London landmarks you may wish to see (Buckingham Palace, London Eye, Downing Street, etc all within 15-20 minute stroll). We travelled as a family - us two plus our 6 year... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
17 May 2013

you so much for taking time to review your experience online following your stay at the Novotel London Waterloo . This is very much appreciated. It is always a great satisfaction to see that you liked our excellent location, a minute away from Parliament Square and other local attractions. I am particularly glad to see that your child loved and... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We had a lovely 5 day break in London and stayed at the Novotel Waterloo. Lovely hotel, very clean and modern and very close to a lot of the attractions in London. Close to a bus stop and close also to the Hop on Hop off bus stop, Friendly staff and very helpful - will go to this hotel again... More

Was this review helpful? Yes
See 4 more reviews by bayview47 for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
15 May 2013

Thank you so much for taking time to review your experience online following your stay at the Novotel London Waterloo. It is always a great satisfaction to see that you liked our excellent location, a minute away from Parliament Square and other local attractions.It is true that the No.3 bus stop is the just outside the hotel and it is... More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 10 May 2013

We stayed here with two young children (6 and 8) in a superior room for three nights. The hotel is very close to the river bank so in a few minutes you can be walking with along with a great view of the Houses of Parliament and Big Ben, and the London Eye is perhaps a 15 minute walk away.... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
13 May 2013

Thank you for leaving such great comments following your stay at the Novotel London Waterloo. It is a great pleasure to see that our centrally located hotel,on the door step of Lambeth Palace official London residence of the Archbishop of Canterbury and and just a short walking distance away from some of London’s most famous landmarks such as Big Ben... More

A TripAdvisor Member
5 of 5 stars Reviewed 9 May 2013

Brilliant location, superb spotless comfortable rooms and great food - especially the evening buffet, a good selection and great value. Staff really friendly and helpful. Secure car park a big bonus, you can just dump the car and forget it! You are literally a 5 minute walk away from Big Ben. We have stayed here about 6 times in the... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

bernard p, General Manager at Novotel London Waterloo, responded to this review
10 May 2013

Thank you so much for taking time to review your experience online following your stay at the Novotel London Waterloo and also for giving us a great 5 star rating. This is very much appreciated. It is always a great satisfaction to see that you liked our excellent location, a minute away from Parliament Square and other local attractions. I... More

Kenilworth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

I took my family for a London tour & stayed at this hotel. Check in & check out was quick, the hotel staff were fantastic & my kids loved it. This hotel is very nicely located if you want to just put your feet up quickly with walking all over the city and not having to go out too far.... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
8 May 2013

Thank you very much for this excellent review of the Novotel London Waterloo and I am very grateful for this superb 5 star rating. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Birmingham, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed here over London Marathon weekend. The hotel was clean and comfortable. Food in restaurant on Saturday evening was ok but standard. Breakfasts were great. Slight problem with plumbing on Saturday evening (not ideal when having to get up at 5:15 am to get ready for London Marathon but beyond hotel control. Hotel apologetic and left fruit plate in our... More

Was this review helpful? Yes
See 6 more reviews by Tracey F for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
8 May 2013

Thank you very much for your kind review following your stay at our hotel during the London marathon, we are very appreciative of your feedback. I do apologize for the inconveniece regarding the plumbing.It has been a great pleasure having you staying with us and we will be very glad to welcome you back at the Novotel London Waterloo for... More

West Lancashire.
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 24 April 2013

Stayed 1 night Sat 20th as daughter running in London Marathon next day. Agree with most reviews, worn or lived in, well used, except for reception and bar and dining area.Terrible view from rooms,but food good, if expensive. Femail bar staff excellent, very friendly, very helpful, very busy, the mail bar staff the opposite ! Excellent position in London for... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
8 May 2013

Thank you very much for this very nice review of our property following your stay with us during the London marathon. I am glad to see that our central location, close to all local attractions was very convenient to you. I am also happy that you were satisfied by the bar and especially by our staff. Finally I will like... More

Dudley, United Kingdom
Top Contributor
80 reviews 80 reviews
51 hotel reviews
Reviews in 42 cities Reviews in 42 cities
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 23 April 2013

I stayed one night in April for business. Easy to find, but a longer walk from Waterloo than you may think, the Novotel is in an historic area, but with surprisingly little to do on the doorstep. Virtually opposite Lambeth Palace, the Novotel cuts a modern welcoming figure from the road. Modern, cookie-cutter reception , with de-rigeur East-European helpful check... More

Was this review helpful? Yes 1
See 2 more reviews by Ormstein for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
8 May 2013

Thank you very much you for taking the time to review our property online following your stay It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London. I am also very pleased to read that you found the service being so friendly. We... More

 
 
Novotel London Waterloo
Enter dates 1 night 2 nights
 
Novotel London City South
Great value on a similar hotel
London, England
4 of 5 stars 1,001 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Family-friendly
Hotel 41
Hotel 41 5.0 of 5 stars 1,109 reviews
Romantic
Park Plaza Westminster Bridge London
Park Plaza Westminster Bridge Lo... 4.5 of 5 stars 3,484 reviews
Luxury
Premier Inn London County Hall
Premier Inn London County Hall 4.5 of 5 stars 2,524 reviews
Near the beach
Luna & Simone Hotel
Luna & Simone Hotel 4.5 of 5 stars 1,353 reviews
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1657415?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d210361?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254575?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
H10 London Waterloo 4.5 of 5 stars 898 reviews Novotel London City South 4.0 of 5 stars 1,001 reviews Days Inn London Waterloo 3.5 of 5 stars 714 reviews Novotel London Tower Bridge 4.0 of 5 stars 1,242 reviews
Show Prices ABS:HotelCheckRates-d1719249?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d273194?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193058?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d199157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Novotel London Waterloo? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Big Ben(18)
  • Very good(16)
  • Lambeth Palace(12)
  • South bank(7)
  • Trafalgar square(4)
  • Hotel staff(4)
  • Nearest tube station(3)
  • Easy walking distance(3)
  • Car park(3)
  • Clean and tidy(3)

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Region: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar/Lounge Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#166 Luxury Hotels in London
#211 Family Hotels in London
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Cheap Tickets, ACCOR, Agoda, Olotels, Priceline, Venere and Tingo so you can book your Novotel London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Accor London Waterloo
London Novotel Waterloo
Novotel London
London Novotel

Owners: What's your side of the story?

If you own or manage Novotel London Waterloo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel London Waterloo
See lowest price for your stay* (from Booking.com, Expedia.com, Hotels.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices