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Novotel London Waterloo

4.0 of 5
113 Lambeth Road, London SE1 7LS, England
Hotel amenities
Ranked #182 of 1,068 hotels in London
4.0 of 5 stars 665 Reviews
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665 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Big Ben(12)
  • Lambeth Palace(7)
  • South bank(6)
  • Trafalgar square(5)
  • Clean and tidy(4)
  • Easy walking distance(3)
  • Sofa bed(3)
Traveller rating
    208
    322
    89
    31
    15
Only show reviews for Family (197) | Couples (162) | Business (82)
Date Rating
KenRoss
South West England
Senior Contributor
33 reviews
45 helpful votes
4 of 5 stars Reviewed 19 February 2012 NEW

Stayed one night on a Saturday as I was out with friends. It's called "Waterloo" but is a good 20 minute walk from Waterloo Station. It is right next to Lambeth Palace, which I would have thought sounded better. Nice room, everything clean and functional, just as it should be. Quiet too, which for its location is really good. Check... More

Was this review helpful? Yes
Pubchampion
Reviewer
4 reviews
4 of 5 stars Reviewed 12 February 2012

Great hotel in a great location , look out for the deals and snap em up. Staff have been great , our 2 year old was sick in the night , house keeping came straight up with fresh towls etc . A big thanks . We will be rebooking very soon More

Was this review helpful? Yes
Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
15 February 2012

Thank you for your positive review about our Hotel. It is always a pleasure to read our team was helpful and made your stay memorable. I look forward to welcoming you back again to Novotel London Waterloo. Kind regards, Sheila Mitchell General Manager More

Suzylou76
2 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Rooms are a bit dated but clean. Drainage easily solved by removing plugs! Not anywhere near Waterloo but a nice walk along the river and location isn't bad for the price. The staff were friendly and the food both in the bar and restaurant and at breakfast were excellent. I will stay here again. For the money this is good... More

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
15 February 2012

Thank you for taking the time to share your experience on Tripadvisor. I was glad to read you will stay with us again on your next visit to London. Your comments with regards to the staff will be a great motivation for our team. With regards to our menu I can inform you that this is renewed every 3 months.... More

LGSLGS007
Paris, France
Senior Reviewer
7 reviews
14 helpful votes
3 of 5 stars Reviewed 6 February 2012

on the plus side : - great view over Lambeth Palace and big Ben - standard Novotel room, which means large space and good bathroom according to London satandards at least (usually poor !) - rather good price, especially if you can catch one of their offers on Novotel web site On the negative : - poor restaurant (named "elements"),... More

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
15 February 2012

Thank you your detailed review following your recent stay with us. I was glad to see you stayed with us before and decided to return again. Your feedback about the restaurant has been shared with our Food and Beverage Manager who will address these issues with the team. With regards to the adaptor I can inform you that the £10... More

kazaYorkshire
yorkshire
2 reviews
2 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Clean spacious room 5th floor had view of big Ben London eye and post office tower. Close to tube. Near to west minster. Extensive choice of breakfast. Friendly staff. I would definitely stay again More

Was this review helpful? Yes
Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
13 February 2012

Thank you for your positive comments about your recent stay with us in Novotel London Waterloo. I was glad to read you will choose this hotel again when visiting London in the future. Kind regards, Sheila Mitchell General Manager More

mince963
Leeds England
Senior Contributor
40 reviews
32 helpful votes
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Stayed for three nights on a work trip booked by the company. The location is good for central London but around 15 - 20 mins walk to the nearest tube ( Vauxhall or Lambeth North) The room was spacious and the bathroom had both a shower and bath. There is a separate toilet The tv had a lead to connect... More

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
13 February 2012

Thank you for taking the time to give such detailed feedback about your recent stay with us. I was glad to read you enjoyed our rooms and the location of the hotel. With regards to the internet I can inform you that this is available for free on one of the computers in the lobby or when booking an Executive... More

Posted by an Accorhotels.com traveller
Ekaterinburg
3 of 5 stars Reviewed 30 January 2012

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
10 February 2012

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ctanski
Burlington, Canada
Senior Contributor
31 reviews
15 helpful votes
4 of 5 stars Reviewed 30 January 2012

We stayed here in May 2011, this hotel is in a great location, very close and walkable to most sights. We got tickets for the Big Bus which I recommend and the stop is just outside our hotel. Very nice comfortable room, and lobby, free wifi and computer use in the lobby. Clean room. We were really close to the... More

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
10 February 2012

Thank you for taking the time to share your positive experience with us. I was glad to read you enjoyed the location and the comfort of Novotel London Waterloo. Hopefully you will choose to visit us again on your next trip to London. Kind regards, Sheila Mitchell General Manager More

Posted by an Accorhotels.com traveller
Southend-on-Sea, United Kingdom
3 of 5 stars Reviewed 28 January 2012

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Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
10 February 2012

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ofy
Cph
Senior Contributor
21 reviews
6 helpful votes
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

What's most important when you want a base in a large city for a few days ? Guess infrastructure, traffic, availability , surroundings and the place itself will be important for most of us. In that case this hotel is a perfect choice in London. Short walk from Waterloo station, close to river, cosy streets around - and delivery of... More

Was this review helpful? Yes
Sheila Mitchell, General Manager at Novotel London Waterloo, responded to this review
6 February 2012

Thank you for taking the time to share your experience on tripadvisor. I am glad to hear you enjoyed the hotel, location and service provided by our staff. Some of our rooms have an excellent view of a few of the most famous landmarks in London while others tend to be a bit quieter. We will do our best to... More

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Novotel London Waterloo Also Known As

  • Accor London Waterloo
  • London Novotel Waterloo
  • Novotel London
  • London Novotel
Address: 113 Lambeth Road, London SE1 7LS, England

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