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Radisson Edwardian Hampshire Hotel


Hotel class 5.0 of 5
31 - 36 Leicester Square, London WC2H 7LH, England
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Reviews you can trust

73% Recommend
4.0 of 5 stars 208 reviews
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By trip type
All (208)
[ Date ] [ Rating ]
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4 of 5 stars
England
12 Nov 2009 | Trip type: Couples

My husband and I received an extremely warm welcome when we stayed at this hotel recently particularly from the check-in reception staff who couldn't do enough to make sure our stay was really comfortable. The room we were initially allocated was quite compact but once I mentioned this to the staff in the reception area, they did their best, and... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you for your feedback particularly with our reception team. These comments serve as a motivator to our team. We thank you for your feedback with regards to the breakfast. This gives us an opportunity to enhance the way we serve you in the future. We look forward to welcoming you back very soon. Regards, Atanas Botev

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4 of 5 stars
UK
11 Nov 2009 | Trip type: Couples

Wonderful location - door right on Leicester Square. London Eye & Nelson's column visible from our hotel room window. They allowed us an early check in which was a very nice surprise. Room tasefully decorated and spacious for London standards! Our only complaint was hot breakfast was slow arriving, and then was cold when it did come, so we had... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you for your feedback particularly with regards to your room. These comments serve as a motivator to our team. We thank you for your feedback with regards to the breakfast service. This gives us an opportunity to enhance the way we serve you in the future. We look forward to welcoming you back very soon. Regards, Atanas...

mediocre
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3 of 5 stars
Unique
10 Nov 2009 | Trip type: Business, Solo travel

This hotel is mediocre for the 5 star it claims to be. No hot water in the room. The room service is extremely average. The burger was completely inedible and the pizza was a glorified frozen pizza cut up. Not impressed. If this hotel wants to keep attracting the business customer it needs to up its game. The rooms, however,... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you very much for your comment with regards to your stay. I am sorry to hear that you had issues with the hot water and room service ordered. We value your feedback, which gives us an opportunity to enhance the way we serve you in the future. If given such an opportunity we hope to welcome you...

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5 of 5 stars
England
9 Nov 2009 | Trip type: Business

I love this place! Why hadn't I stayed there before? It's my third time in London now. Location is great, rooms are wonderful, lobby bar is fantastic! I will come back definately. I want to say thank you to the hotel management! My stay couldn't be better! more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you for your positive feedback with regards to your overall stay. These comments serve as a motivator to our team. We thank you for your feedback this gives us an opportunity to enhance the way we serve you in the future. We look forward to welcoming you back very soon. Regards, Atanas Botev

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4 of 5 stars
Aberdeen
29 Oct 2009 | Trip type: Couples

Fantastic location in Leicester Square. Plenty to see & do in the vicinity and plenty of restaurants to choose from. The reception staff and particularly the concierge(s) could not have been more helpful. Room rate prbably a bit high but not bad for central London. more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you for your feedback particularly with our reception and concierge. These comments serve as a motivator to our team. This gives us an opportunity to enhance the way we serve you in the future. We look forward to welcoming you back very soon. Regards, Atanas Botev

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5 of 5 stars
Tampa, FL.
28 Oct 2009 | Trip type: Family

I took my 11 year old son to London for a week in October to catch some EPL games and the NFL game in Wembley and I would highly recommend staying here if /when you plan to visit London. If you are a real sensitive sleeper or an anti-fun person then you might not agree because right outside is the... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you for your feedback with regards to the location and team. We value the feeling of being the home away from home being in the prime location surrounded by all of London’s attractions. The team look forward to welcoming you back very soon. Regards, Atanas Botev

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5 of 5 stars
essex
28 Oct 2009 | Trip type: Couples

perfect location, juinor suit was beautiful, staff wonderful, Daniel on recption was outstanding!!!!! i'm a manager at a 80 bedroom hotel in Essex and the Hampshire made mine look like Fawlty Towers!! we will definitely be back!! see you soon. more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you very much for your positive feedback especially with Daniel at our reception. We appreciate your comments to the location and the rooms. Your feedback really motivates are team to achieve their best. We look forward to welcoming you back soon. Regards, Atanas Botev

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3 of 5 stars
England
27 Oct 2009 | Trip type: Couples

Brilliant location for what we wanted to do. However, the room really needed updating, the mattress did not even fit the frame!!! And do not visit the hotel bar, such a rip off and they can't make cocktails. more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you very much for your comments with regards to the location. We appreciate your feedback in regards to the rooms and the hotel bar. This gives us an opportunity to enhance the way we serve you in the future. If given such an opportunity we hope to welcome you back very soon. Kind regards, Atanas Botev

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4 of 5 stars
UK
27 Oct 2009 | Trip type: Family

Great central location - perfect for a mid-week theatre break and for the museums and galleries. Price (because of the special offer) approached other 5 star hotels in the area so seemed reasonable. Sadly, some service problems: - I booked a double-room but in the booking I added a note asking for a "room for 2 people, ideally a twin".... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you very much for your comment with regards to the value for money. I am sorry to hear that you were disappointed in the room amenities. We value your feedback, which gives us an opportunity to enhance the way we serve you in the future. If given such an opportunity we hope to welcome you back very...

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4 of 5 stars
Broadstairs Englishman Abroad Roger
19 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

The hotel is a great location for most of the shows ..the staff are always friendly . I have stayed there many times ,and any requests cot for my friends baby etc has been supplied with out fuss ...most views are great I think it is good value for money for such a location I think if the view is... more

Management response from
HotelManagerLondon, Hotel Manager

Dear Reviewer, Thank you very much for your feedback and choosing to stay with us regularly. We value such feedback as yours, which acts as great motivator to our team. We look forward to welcoming you back very soon. Regards, Atanas Botev

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Radisson Edwardian Hampshire Hotel Also Known As

  • Radisson London
  • London Radisson
Address: 31 - 36 Leicester Square, London WC2H 7LH, England