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Radisson Edwardian Mercer Street Hotel

4.0 of 5
20 Mercer Street, Covent Garden, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)
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Ranked #41 of 1,067 hotels in London
4.5 of 5 stars 161 Reviews
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161 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Friendly and helpful(8)
  • Dial Restaurant(7)
  • Great location(7)
  • Front desk staff(5)
  • Oxford street(4)
  • Covent Garden tube(3)
  • Standard double(3)
  • Rooms are small(3)
Traveller rating
    103
    44
    11
    1
    2
Only show reviews for Family (22) | Couples (60) | Business (23)
Date Rating
Silkchild_77
England
Contributor
18 reviews
15 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

I stayed for just one night, but staying at Mercer Street Hotel was worth the extra pennies spent. I found the staff very polite, helpful and pleasant. Location is very good (3 min walk from Covent Garden tube station) and it's a very beautiful looking hotel, inside and outside. I went for deluxe double, room was good size and bathroom... More

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Terry V
Benfleet, England, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

Stayed 3rd/4th. Great location for theatres. Bright clean room. Staff friendly, attentive and effecient. Ate in the Bar and Restaurant which was buzzing with great atmosphere. More

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Paul S
West Haddon, United Kingdom
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

I took my partner here for a birthday treat. We've stayed at a number of 5* and 4* hotels in London in the past. This was the best so far. The staff were all excellent, the room was decorated in a modern style and the bed was so good we wanted to take it home! Faultless; we'll be going back.... More

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eyefordetail2
Exeter, United Kingdom
Senior Contributor
29 reviews
16 helpful votes
4 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

We stayed here a couple of nights during our long weekend break. It's ideally placed for the shops, restaurants, bars and theatres of Covent Garden. Just a short walk from the tube station, the hotel has been nicely refurbished, although our room was small. Excellent housekeeping (thanks Joyce for finding our 'missing' hairdryer). Courteous and obliging staff. We did not... More

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Nicola1959
Sway, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Stayed for 1 night celebrating a family birthday. Superb location, very friendly, helpful staff and service. Breakfast very good with lots of options. Only issue we had was the room temperature which took quite some time to warm up on arrival. More

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Lindals
Benfleet, England, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Just had the most wonderful stay at Radisson Edwardian Mercer St. We had slight problem with the electrics on our door,staff were Very quick to try to sort this out.As it was not possible at time. In just a few minutes we were upgraded to a suite on same floor we were with friends so we were still able to... More

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Zippy229
Milan, Italy
1 review
1 helpful vote
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I only spent one night at the Mercer Street Hotel but was very pleasantly surprised. I've stayed in other Radissons and been quite disappointed but this was terrific. Service was faultless, rooms lovely, and you can't beat the location. Next time I'm in London this will be my first choice. More

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Loobs72
Torquay, United Kingdom
Senior Reviewer
7 reviews
8 helpful votes
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Stayed for a long w/end and was not disappointed. Fantastic service, very clean and cosy and wonderful location for the restaurants and shops in Covent garden. My only small niggle is the temperature in the room was very cold until we adjusted the air con and it would have been improved with a wider choice of teas and coffee in... More

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Carlos F
Sao Paulo, SP
2 reviews
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Everything was great... The location is perfect, near Convent Garden and Soho. The rooms are big and comfortable, and the hotel staff was very helpful and efficient! More

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Manager-Mountbatten, Front Office Manager at Radisson Edwardian Mercer Street Hotel, responded to this review
14 February 2012

Dear guest, We really appreciate you taking the time to share your feedback with us, thank you. Good to hear you had time to enjoy the great location! We look forward to welcoming you back to the Mercer Street in the near future. Kind Regards More

Italy1982
Washington DC, District of Columbia
Contributor
13 reviews
9 helpful votes
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Visited this hotel with friends. The location was excellent and the rooms were clean. The staff was very helpful. More

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Radisson Edwardian Mercer Street Hotel Also Known As

  • Radisson Edwardian Mountbatten
  • Radisson London
  • London Radisson
Address: 20 Mercer Street, Covent Garden, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)

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Radisson Edwardian Mercer Street Hotel
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