Don't go! Overpriced, rude staff, very dirty rooms/bathroom, there was even hair on the bed sheets. Floor was dirty. Room was very small, beds were shorter than regular-sized. Bathroom was miniscule The owner didn't make us feel safe or welcome. Would not recommend it to my worst enemy's dog. more

Well, having read the reviews I was expecting an awful lot worse! The person I booked with was very helpful. He gave us a discount and was very pleasant on the phone when I advised we would be checking in late. On arrival we checked in very quickly, he booked us a taxi for our early morning start and told... more

Having booked this hotel on the internet for one night to spend some quality time with my family including two children, I booked a family ensuite room, when we arrived was told they never had a family room available. I have it in writing and will be taking this matter further. We was told we could stay in a room... more

We booked one night for a special function nearby and passed the web address on to a colleague, which was the most embarrassing point. The room was small (which I expected for the price) but was filthy (which I certainly didn't expect). Coffee cups in the room were unwashed with dried out coffee in the bottom. The wash basin was... more

We were a group of 5, one triple room and one double. Rooms weren't clean, hair all over the floor and blankets, dusty in WC and furniture, very very small rooms, during the night they turned off the heating, not friendly people, poor breakfeast with cold milk and no capacity for more than 15 persons. Dirty WC (smaller than an... more

Terrible place. Dirty rooms, substandard breakfast, unpleasant people. more

I booked my stay at this hotel through a theatre tickets package before checking it out on here-should have known better! I decided to give it the benefit of the doubt and actually went hoping to find good things to say but unfortunately the good points are far outweighed by the bad. The location is ok-10 mins walk from a... more

The 'Guildford House Hotel' was in fact not an hotel but a set of rooms, in terraced houses. The rooms allocated to us were in the basement and ground floor. On viewing the rooms we found that we could not stay in them because we did not feel safe or comfortable. The bed covers were dirty, the rooms very small... more

Please note: I never actually stayed at the Guilford House Hotel, but when I returned from my trip and looked at my credit card statement, I was charged for one night. Be careful when booking a reservation at this hotel (or any hotel for that matter), especially when bookings are made via e-mail and the hotel you're dealing with doesn't... more