The only plus side with this hotel is its location, being in a very nice neighborhood, close to Oxford Street, Regent Street and Picadilly. I stayed here in October for four nights and my major dissatisfaction was about the room. It was so small that I hardly had any space to get dressed/undressed. The furniture was worn out and did... more

this was a very nice hotel. we had our 11 month old daughter with us and the staff accommodated us with ever request that we made. very close to many attractions and great shopping in london. during the 7 nights that we stayed there, a couple of celebrities were staying in the hotel also, that made the place even more... more

We were transferred from the Kingsway Hall, which was apparently overbooked, so on arrival at that hotel had to travel back across London in taxi, which the hotel did pay for, to the Westbury. It is a 5 star hotel so it felt churlish to complain. The location is fantastic so that is a definite plus. We had full breakfast... more

I spent one night at this hotel. Check in was efficient although a request for a reduced breakfast rate was turned down! My room was tiny and quite cramped for one person even though it was a superior double. Bathroom is unbelievably tiny and NO Molton Brown toiletries as mentioned in some other reviews. The sound proofing is not very... more

I booked at the Westbury through booking.com a superior room. When we arrived at the hotel and entered the room i was just shocked with its small size. I immediately asked for an upgrade and paid an extra charge to move to a Deluxe King which was really beautiful. If you can afford to go for the larger rooms, this... more

Just spent 4 nights at The Westbury in Mayfair with my husband who was there on business. Had a great stay and would recommend this hotel to anyone visiting for business or leisure. Location is convenient for so much...5 minute walk to Piccadilly which is a main thoroughfare...Fortnum & Mason, coffee/snack places, restaurants, and 2 tube stations nearby (Green Park... more

We had originally booked 2 nights at the Kingsway hotel and were relocated ("upgraded") to this nightmare. I find it hard to believe that we didn't get to stay in the hotel we had booked in the first place - what the heck is going on? The room in the Westbury was minute by any standards and pretty basic in... more

Our "superior" room looked out on a blank wall. No reading light for one of the beds. 4 captive hangers per closet. No coffee machine. Tissues and toilet paper not replaced until requested. Good location but long walk to nearest tube stop. Mike S., New York City more

This hotel did not help a four-night business trip with a tough agenda. Although the room (a 'standard') was clean and quite comfortable it was tiny. But you can live with this, especially if you are out at meetings more than you are in the hotel, as I was. But it was the general lack of service that blew it... more