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The Park Lane Sheraton Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 226 reviews
226 Reviews
5.0 of 5 stars
28
4.0 of 5 stars
55
3.0 of 5 stars
53
2.0 of 5 stars
53
1.0 of 5 stars
37
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#576 of 1,046 hotels in London
Description: Elegant, Landmark Art Deco Hotel situated in Mayfair, a short walk from Buckingham Palace, Harrods & theaters.
  • Address
    Piccadilly
    London W1J 7BX
    England
Check Rates: £222 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 225 traveller reviews
  • What to Expect:
    • 2.5 based on 143 reviews Rooms
    • 3.5 based on 139 reviews Service
    • 2.5 based on 143 reviews Value
    • 3 based on 143 reviews Cleanliness
    • 3.5 based on 33 reviews Dining
  • Recommended For:
    • 30% based on 161 reviews Older Travellers
    • 30% based on 161 reviews Families with Teenagers
    • 20% based on 161 reviews An Amazing Honeymoon
    • 20% based on 161 reviews Families with Small Children
    • 20% based on 161 reviews Young Singles

Reviews of The Park Lane Sheraton Hotel

( 1-10 of 226 )
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3 of 5 stars
chicago
25 Aug 2008

Small room-worn decor. more

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2 of 5 stars
Edmonton, Canada
24 Aug 2008

My family stayed at the Park Lane for a week, at the end of June. The staff are ok, but the property needs a serious overhaul. Stains, holes in the wall, a toilet that didn't work (even after maintenance "fixed it"), all were disappointing. I didn't receive a newspaper, even thought the front desk asked me if I wanted one... more

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5 of 5 stars
Wenatchee, WA
19 Aug 2008

If you don't collect Starwood point, I would highly recommend you do if ONLY to stay at this wonderful hotel on the points. Rooms are very pricey and way out of my league. I was traveling with my family (7 of us in total) so we enjoyed 3 rooms, all EXCELLENT. We all decided that Park Lane has the best... more

Management response from
igoa, Hotel Manager

Dear Valued Guest, We are delighted about your comments and will ensure to pass them on to our Doorman. We are looking forward to welcome you back in the near future! Sincerely, igor.buercher@sheraton.com

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3 of 5 stars
Bangkok, Thailand
15 Aug 2008
0/1 found this review helpful

I stayed here for one night in early August. I have stayed here before; never with problems in the past. The check-in/out desk is friendly & efficient. Location is fabulous, very central & within 5mins walking of the Tube. The rooms are adequate; nothing special but fine. Comfortable beds, decent TV, fairly spacious (certainly by London standards). However, it was... more

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4 of 5 stars
California
28 Jul 2008
1/2 found this review helpful

We chose the Park Lane Hotel in order to use our points earned by using our credit card in the Starwood program. That is to say it didn't cost us money. That being said, we liked the hotel. We got a large room on the 8th (top) floor, which didn't have much of a view but was spacious and comfortable.... more

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2 of 5 stars
Canterbury
24 Jul 2008
1/2 found this review helpful

My boyfriend booked us in for a night to celebrate his birthday. We got a deal on lastminute.com; the 'top secret' hotel section, which we had used before, with very good results, so I was anticipating a little luxury after looking at some of the online photos of the hotel. I have to say we were disappointed with our room.... more

22 Jul 2008

My wife and I spent 2 nights at the Park Lane in late May and we had a wonderful time. We were at the end of a 4 week trip to Europe and it was nice relaxing place to stay. The location was very good - within easy walking distance of more sites than we could see during the time... more

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3 of 5 stars
Rancho Santa Margarita, California
29 Jun 2008
2/3 found this review helpful

Stay: May 24 - May 29, 2007 Room: Executive Room Upgrades: Room (from Classic Room), Late Checkout Comments: Everything that you have heard about the Park Lane is probably true. I spent more time trying to decide on where to stay in London than the rest of our trip combined. For starters, if you take the Tube, you are going... more

23 Jun 2008
1/3 found this review helpful

You could not pay me to stay at this hotel again. You would think being situated on Park Lane this Starwood hotel would be some sort of flagship.....absolutely the opposite. Quite honestly the worst Starwood Hotel I have stayed in. more

23 Jun 2008
1/2 found this review helpful

I have just come back from a very enjoyable weekend in London and stayed at the Sheraton Park Lane Hotel. I had read previous reviews and dont agree its all bad as some say. There are good points such as location - 10 mins walk from Knightsbridge, Hyde Park and Buckingham Palace - Two tube stops away from Oxford Street.... more

Reviews of The Park Lane Sheraton Hotel

( 1-10 of 226 )
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The Park Lane Sheraton Hotel Address

Piccadilly, London W1J 7BX, England