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The Park Lane Sheraton Hotel

5.0 of 5
Piccadilly, London W1J 7BX, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel amenities
The Park Lane Sheraton Hotel
Ranked #598 of 1,081 hotels in London
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1,454 reviews from our community

Traveller rating
    225
    391
    374
    280
    184
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Families
195
 
Couples
499
 
Solo
154
 
Business
329
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

The Park Lane one of the more traditional and less modern hotels in London is like being in a country manor. Look at the window and all you can see is green, green, green...of course that's expected since the hotel faces Green Park. The Palm Court is wonderful at tea time and my favorite is the harp player who for... More

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Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

I spend a lot of time in Starwood hotels travelling for business, and usually go straight for one of these properties whenever available. I am sad to say that this one did not live up to the standard. Heating and cooling in rooms was barely functional, which given that the room was "bijou" should have been no tough task. Bathroom's... More

Was this review helpful? Yes 1
Spain
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We had to make an unexpected trip to London and found this hotel on lastminute.com. The location is great, near Green Park tube station. The public areas are very opulent but the same cannot be said about the rooms! Ours did not have much of a view, we faced another building, although the bed was comfortable. The bathroom, although clean,... More

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Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I booked this room as a last minute deal to stay in London overnight for the FA Cup Final. As a Manchester City supporter, the game was disappointing, but the hotel was excellent! The room was very spacious, well-appointed and clean. I like the fact the TV also had channels available (e.g. Sky Sports) that you often have to pay... More

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San Francisco, California
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed here using cash and points for Starwood and was upgraded to a room (forgot the name) on the 7th floor. It was dated and although that is part of its character the room did not seem well put together. It felt like a holiday inn express (spartan) except with a nice bathroom, very strange. However, it is in a... More

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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 May 2013 NEW

We stayed at this hotel for five nights (5-7 thru 5-12-2013). Thank goodness we spent all day sightseeing in London because the best word to describe our room was DREARY! I thought we had been transported back to the 1920's. We were on the first floor and the view was a brick wall with other rooms staring back. We had... More

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ParkLaneHotelManager, General Manager at The Park Lane Sheraton Hotel, responded to this review
19 May 2013

Dear Jimmy M, Thank you for taking the time out to share your comments with us. I was disappointed to read that we were unable to meet your expectations in regards to your room allocation. Rest assured I have shared your comments about the temperature of the shower as well as the general condition to the Housekeeping and Engineering teams.... More

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Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Got a very good deal via one of the last minute hotel booking sites. We had been looking for somewhere as central as possible and couldn’t believe our luck when this hotel popped up! The weather was kind and as we had just an overnight trolley case, we were able to stroll easily from and to Victoria train station via... More

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ParkLaneHotelManager, General Manager at The Park Lane Sheraton Hotel, responded to this review
19 May 2013

Dear michelnoir1, Thank you for taking the time out to share your comments with us. I am delighted to read that although originally apprehensive you thoroughly enjoyed your stay and found the team to be helpful and polite. I have taken the liberty of sharing your feedback with the Housekeeping and Front Office teams and we look forward to repeating... More

Piraeus, Greece
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 16 May 2013

The best asset of the hotel is.... Location, location, location: next to Green park tube, next to Hyde park, in front of Green park, close to old bond str & berkeley str. Spacious rooms Clean Old hotel Service: so & so, but not bad

Was this review helpful? Yes
See 9 more reviews by CStefanou for London
ParkLaneHotelManager, General Manager at The Park Lane Sheraton Hotel, responded to this review
19 May 2013

Dear Cstefanou, Firstly thank you for taking the time to share your comments about your recent stay with us. I am delighted to read that you found the hotel to be ideally located for your needs. We are quite fortunate that we are centrally located to the main tourist attractions as well as having good public transportation links nearby. I... More

Paris
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 15 May 2013

I stayed 2 nights at this hotel and it was not a great experience. First of all at checking they gave me a really bad room with a bathroom that required some real refresment and the smell makes me realize that it was a smooking room, when I called the reception, they didn't want to give me another room claiming... More

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See 2 more reviews by Astou F for London
ParkLaneHotelManager, General Manager at The Park Lane Sheraton Hotel, responded to this review
19 May 2013

Dear AstouF, Thank you for taking the time out to share your experience with us. I was disappointed to read that overall you were disappointed with your stay, especially that the room you were in did not meet your expectations. I have shared your feedback with the team as it is important for us to learn from this and ensure... More

London
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 12 May 2013

Whilst the location is good and the views are impressive (if you're lucky enough to have one) the staff attitude is awful. From the start service was poor: Check in was late, we had to repeat our room request twice (double) and were still given a twin, the room service order was completely wrong, the staff were totally charmless and... More

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ParkLaneHotelManager, General Manager at The Park Lane Sheraton Hotel, responded to this review
19 May 2013

Dear flyingbutterwings, Firstly thank you for taking the time to share your recent stay with us. I was dismayed to read that we did not meet your expectations. I have taken the liberty of sharing your comments about the check in as well as the overall room condition to the Housekeeping and Front Office team in order to discuss these... More

 
 
The Park Lane Sheraton Hotel
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Hotel Summarization (Beta)

What travellers say

  • Buckingham palace(38)
  • Palm Court(36)
  • Great location(31)
  • Very good(19)
  • Top secret(10)
  • Room service(9)
  • Tube station(8)
  • Friendly and helpful(7)
  • Afternoon tea(5)
  • Art deco(5)

Additional Information about The Park Lane Sheraton Hotel

Address: Piccadilly, London W1J 7BX, England
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#298 Luxury Hotels in London
#418 Family Hotels in London
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Sheraton Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London’s West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or share the tastes of Italy at the Citrus Restaurant. ... more   less 
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Park Lane
Sheraton Hotel London
London Sheraton
Sheraton London

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The Park Lane Sheraton Hotel
See lowest price for your stay*
Enter dates 1 night 2 nights
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