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The Park Lane Sheraton Hotel


The Park Lane Sheraton Hotel
Hotel class 5 of 5
Piccadilly, London W1J 7BX, England
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Traveller Reviews

51% Recommend
3.0 of 5 stars 332 reviews
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By trip type
All (332)
[ Date ] [ Rating ]
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2 of 5 stars
Kingsport, Tennessee
4 Jul 2009 | Trip type: Couples

Some web sites list this property as a 5-star. The lobby and location are great, but the rooms themselves are 3.5-star at best. There is no central air- just a noisy portable unit that you need to constantly keep running and then the room is alternatively too hot or too cold. Hotel restaurants are overpriced. High speed internet hard to... more

Management response from
ParkLaneManagement, hotel manager

Dear Guest, Thank you very much for choosing to stay at Park Lane HOtel and for sharing your experience following your visit. I can confirm that the majority of guestrooms have central air conditioning while there is a number of rooms with portable units. The recent heat wave in London may have made it a bit difficult to control temperatures...

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3 of 5 stars
Australia
3 Jul 2009 | Trip type: Couples

Stayed for 4 nights at the sheraton park lane mid June 2009. The location was excellent about a 5 min walk to the centre of Picadilly. The rooms were OK nothing special i think they need to be re-furbished to give them a lift (e.g. carpet worn, furniture worn). The staff did not seem professional and were not as helpful... more

Management response from
ParkLaneManagement, hotel manager

Dear Guest, Thank you for your feedback following your recent stay with us. I am delighted to read that you appreciated the ideal location and as per previous comments on this site i wanted to let you know that we are currently reviewing investment opportunities for this hotel. However, I was dismayed to read about some service deficencies and would...

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3 of 5 stars
Zurich, Switzerland
3 Jul 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The Park Lane Sheraton is located about a ten minute walk from the Green Park Tube Station, and a 15 minute walk to Piccadilly Circus. Upon entering from Park Lane you must haul your luggage across the bar/tea room (down and up some steps) to Reception. From there you take one of two elevators to your room floor, and enter... more

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3 of 5 stars
New York
27 Jun 2009 | Trip type: Friends getaway
2/2 found this review helpful

Stayed at The Park Lane Sheraton Hotel from June 20 - 26. Booked the accommodation using Starwood points. First, I agree with other contributors who reviewed this hotel that the location of this hotel is the major selling point. It's about 2 - 3 blocks away from the Green Park Tube underground station. It's a 10 minute stroll across Green... more

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3 of 5 stars
London
22 Jun 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is brilliantly located, looks grand from the oustide and lobby, well designed bar and restaurant but far less so once the card slips into your room door. What a shame! Rooms are more like a holiday inn sadly, the style and luxury has faded and it all looks a bit sad; out of date, no modern, stylish touches... more

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4 of 5 stars
São Paulo, Brazil
17 Jun 2009 | Trip type: Couples

The location is great, the food from the hotel and in the cafe (Citrus) are excellent. The rooms are ok, old-style. But definitely is not a 5*, mainly because of their service, that is ok, but not great. Consider it a good 4*, and you will not be dissapointed. more

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5 of 5 stars
London
16 Jun 2009 | Trip type: Couples

I stayed at the Sheraton Park Lane in June and had an amazing experience celebrating my anniversary with my girlfriend. The staff were very professional and helpful during my stay and answered all my queries regarding my stay and made sure I was satisfied with my room which was upgraded for my stay. Mr Igor Buercher from Sheraton was extremely... more

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5 of 5 stars
calif
11 Jun 2009 | Trip type: Couples
1/2 found this review helpful

We found an incredible deal on Expedia for this hotel. It cost us under $300 (usd) for a junior-type suite. We did have to prepay the hotel to receive this deal but it was worth it and there is a cancellation policy so we felt secure. The suite was very large (queen bed, 2 desks, couch, coffee table, 2 easy... more

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3 of 5 stars
Dublin
11 Jun 2009 | Trip type: Couples
2/2 found this review helpful

I stayed in the Sheraton park Lane weekend of 4th & 5th June and as I am a starwood member, had enough points to get one night free. I had been in london for the week on business and was staying in a 4-star hotel in Marlebone for the previous 3 nights, so was looking forward to my husband joining... more

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3 of 5 stars
New York, NY
8 Jun 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

This hotel is a pit! The rooms haven't been updated in decades, there is no air conditioning and most rooms have no view unless you like looking out the window and seeing an escape ladder and exhaust fans. The lobby is non-existent and the only real choice of restaurants are the far to formal offerings in the hotel itself. The... more

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The Park Lane Sheraton Hotel Also Known As

Address: Piccadilly, London W1J 7BX, England
London hotels The Park Lane Sheraton Hotel
3.0/5.0
332