I spend a lot of time in Starwood hotels travelling for business, and usually go straight for one of these properties whenever available. I am sad to say that this one did not live up to the standard. Heating and cooling in rooms was barely functional, which given that the room was "bijou" should have been no tough task. Bathroom's... More

We had to make an unexpected trip to London and found this hotel on lastminute.com. The location is great, near Green Park tube station. The public areas are very opulent but the same cannot be said about the rooms! Ours did not have much of a view, we faced another building, although the bed was comfortable. The bathroom, although clean,... More

I booked this room as a last minute deal to stay in London overnight for the FA Cup Final. As a Manchester City supporter, the game was disappointing, but the hotel was excellent! The room was very spacious, well-appointed and clean. I like the fact the TV also had channels available (e.g. Sky Sports) that you often have to pay... More

Stayed here using cash and points for Starwood and was upgraded to a room (forgot the name) on the 7th floor. It was dated and although that is part of its character the room did not seem well put together. It felt like a holiday inn express (spartan) except with a nice bathroom, very strange. However, it is in a... More

We stayed at this hotel for five nights (5-7 thru 5-12-2013). Thank goodness we spent all day sightseeing in London because the best word to describe our room was DREARY! I thought we had been transported back to the 1920's. We were on the first floor and the view was a brick wall with other rooms staring back. We had... More

Got a very good deal via one of the last minute hotel booking sites. We had been looking for somewhere as central as possible and couldn’t believe our luck when this hotel popped up! The weather was kind and as we had just an overnight trolley case, we were able to stroll easily from and to Victoria train station via... More

The best asset of the hotel is.... Location, location, location: next to Green park tube, next to Hyde park, in front of Green park, close to old bond str & berkeley str. Spacious rooms Clean Old hotel Service: so & so, but not bad

I stayed 2 nights at this hotel and it was not a great experience. First of all at checking they gave me a really bad room with a bathroom that required some real refresment and the smell makes me realize that it was a smooking room, when I called the reception, they didn't want to give me another room claiming... More

Whilst the location is good and the views are impressive (if you're lucky enough to have one) the staff attitude is awful. From the start service was poor: Check in was late, we had to repeat our room request twice (double) and were still given a twin, the room service order was completely wrong, the staff were totally charmless and... More