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My family stayed at the Park Lane for a week, at the end of June. The staff are ok, but the property needs a serious overhaul. Stains, holes in the wall, a toilet that didn't work (even after maintenance "fixed it"), all were disappointing. I didn't receive a newspaper, even thought the front desk asked me if I wanted one... more
If you don't collect Starwood point, I would highly recommend you do if ONLY to stay at this wonderful hotel on the points. Rooms are very pricey and way out of my league. I was traveling with my family (7 of us in total) so we enjoyed 3 rooms, all EXCELLENT. We all decided that Park Lane has the best... more
Dear Valued Guest, We are delighted about your comments and will ensure to pass them on to our Doorman. We are looking forward to welcome you back in the near future! Sincerely, igor.buercher@sheraton.com
I stayed here for one night in early August. I have stayed here before; never with problems in the past. The check-in/out desk is friendly & efficient. Location is fabulous, very central & within 5mins walking of the Tube. The rooms are adequate; nothing special but fine. Comfortable beds, decent TV, fairly spacious (certainly by London standards). However, it was... more
We chose the Park Lane Hotel in order to use our points earned by using our credit card in the Starwood program. That is to say it didn't cost us money. That being said, we liked the hotel. We got a large room on the 8th (top) floor, which didn't have much of a view but was spacious and comfortable.... more
My boyfriend booked us in for a night to celebrate his birthday. We got a deal on lastminute.com; the 'top secret' hotel section, which we had used before, with very good results, so I was anticipating a little luxury after looking at some of the online photos of the hotel. I have to say we were disappointed with our room.... more
My wife and I spent 2 nights at the Park Lane in late May and we had a wonderful time. We were at the end of a 4 week trip to Europe and it was nice relaxing place to stay. The location was very good - within easy walking distance of more sites than we could see during the time... more
Stay: May 24 - May 29, 2007 Room: Executive Room Upgrades: Room (from Classic Room), Late Checkout Comments: Everything that you have heard about the Park Lane is probably true. I spent more time trying to decide on where to stay in London than the rest of our trip combined. For starters, if you take the Tube, you are going... more
You could not pay me to stay at this hotel again. You would think being situated on Park Lane this Starwood hotel would be some sort of flagship.....absolutely the opposite. Quite honestly the worst Starwood Hotel I have stayed in. more
I have just come back from a very enjoyable weekend in London and stayed at the Sheraton Park Lane Hotel. I had read previous reviews and dont agree its all bad as some say. There are good points such as location - 10 mins walk from Knightsbridge, Hyde Park and Buckingham Palace - Two tube stops away from Oxford Street.... more


