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Pullman London St Pancras

4.0 of 5
100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel) (Euston / Kings Cross /St Pancras)
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Pullman London St Pancras
Ranked #170 of 1,081 hotels in London
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1,873 reviews from our community

Traveller rating
    687
    835
    255
    59
    37
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Families
268
 
Couples
726
 
Solo
224
 
Business
425
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
5 of 5 stars Reviewed 21 May 2013 NEW

Very warm and attentive welcome on arrival. Room was spacious and extremely comfortable with well appointed bathroom and superb shower. The Pullman was an excellent stopover before getting Eurostar next morning and made a great start to the holiday

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Review collected in partnership with Accorhotels.com

Weston-super-Mare, United Kingdom
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The rooms are cleverly designed, new and clean. Great front desk staff, all friendly. Breakfast let us down - Saturday there was a 20 minute queue into an area which appeared to be designed too small for the number of guests. On Sunday our table was cleared away whilst we were seeking our second course despite me leaving my room... More

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See 2 more reviews by bandp2 for London
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

It was fantastic, the staff were so polite and the food was great. The room was clean and the bed was kingsize and comfy. The bathroom was lovely too. I would highly recommend to anyone who wants to stay close to the centre of london.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that you enjoyed your experience with us. My team is on hand to assist you in any way we can. It will be my pleasure to share your kind comments with them. Thank you again and I look forward... More

Sydney, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed here for the last 5 nights of a round the world trip and it was very pleasant. The room was very comfortable with a large bed, a great shower, good wi-fi and quiet. What more could you want? The staff were very helpful and the one time we rang housekeeping they were there within 2 minutes! We were... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback regarding your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one and it will be my pleasure to share your kind comments with the rest of my team. I highly recommend that you check out the buffet breakfast at the Golden... More

London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

Very impressive lobby and slightly imposing (though in a good way). We stayed here for a conference nearby and the hotel performed admirably. Very comfortable rooms (slightly in the small size), spotlessly clean and the range of services you'd expect from a hotel of this level. Our only negative was that there was a large queue to be seated for... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one. I appreciate your feedback regarding breakfast. Indeed, because the buffet offers such a great variety, it has become a popular destination for our guests. We are monitoring this situation... More

Newcastle upon Tyne
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I first visited when they were going through a renovation and it was just like any other hotel. However I went back last month and it was great, the staff were so helpful and couldn't do enough, the room was lovely fab toiletries. When we drank in the bar we had free nibbles. The breakfast was lovely with eggs cooked... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a memorable one. The buffet breakfast at the Golden Arrow Restaurant is a definite treat; great selection, fresh and fabulous variety. I am also glad you had a chance to enjoy some... More

London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Just arrived to find a very average room but reasonably clean. TV not working and basically a box in grey. Functional but little else. Just having a dorman does not make a hotel The Ritz . Cheap and cheerful for London.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was overall a positive one. I apologize that there was no TV service during your stay as we had some technical issues with our provider. However, I am happy to inform you that... More

London
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Went there for a medical meeting recently. Seems to have been recently refurbished. Very nice and clean hotel and the service seems to be good. Good location too. Shaw lecture theatre is ideal for lectures.

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See 8 more reviews by don_legend for London
FaithJohnston, Manager at Pullman London St Pancras, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one. I am glad you took the time to appreciate the new look and design at the Pullman. Thank you again and I look forward to welcoming you back again... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

I have stayed at the Pullman twice now, and once in its earlier guise as the Novotel. I have found the staff to be uniformly friendly and helpful, the rooms clean, comfortable and well maintained. An excellent breakfast is served. The position is ideal for travel via St Pancras (Eurostar) as well as Kings Cross (with direct tube access to... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

FaithJohnston, Manager at Pullman London St Pancras, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one. Our central location next to the mainline train stations as well as the added attraction of the British Museum is a definite advantage for travellers such as yourself. Thank... More

birmingham england
Top Contributor
164 reviews 164 reviews
29 hotel reviews
Reviews in 56 cities Reviews in 56 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I have stayed in this hotel under its previous management and I think the new look is great. Its location is handy for travelling round London, the downstairs lobby, bar and restaurant area give a sense of bustle and excitment. We stayed in a basic double room looking out onto the Euston Road. It was clean, compact and well eqipped... More

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See 11 more reviews by vandasin for London
FaithJohnston, Manager at Pullman London St Pancras, responded to this review
16 May 2013

Dear Guest, Thank you for providing us with feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one. Since the renovation in 2012, Pullman has transformed itself into a modern, trendy and vibrant place to be. I am glad that you enjoyed the bustling atmosphere... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Kings Cross(79)
  • Very good(49)
  • British library(34)
  • Great location(22)
  • Executive room(15)
  • High floor(11)
  • Great view(6)
  • Internet access(6)
  • Clean and comfortable(6)
  • Very comfortable(4)

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#114 Luxury Hotels in London
#128 Business Hotels in London
#133 Family Hotels in London
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Pullman London St Pancras (formerly the Novotel St Pancras). Following a £10million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. The hotel is also only 7 minutes away from Stratford's Olympic Park by Javelin train. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 
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Also Known As:
Novotel London St Pancras Hotel
Novotel London St Pancras Hotel London
Accor London St Pancras
Novotel London
London Novotel
Novotel London Euston
Novotel Euston

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Pullman London St Pancras
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