I am something of an experienced traveller and have been in hundreds of hotels, including in Africa in post-conflict situartions, but this is one of the worst I have ever stayed in: the rooms are small and badly furnished, some do not even have a wardrobe, the top floor is stifling hot and on the other floors the carpets are... more

Came to london with some friends and stayed at this Hotel. Firstly the location is really good for getting around and using the tube (it is a three minute walk to London Paddington). Ive stayed in the Winrose hotel which is just around the corner, but this was fully booked. This in comparison was only £70 per night and much... more

This is an old, run down hotel. Staff is barely polite, let alone friendly. Service is poor, rooms are dirty and worn. After walking just a few steps on the carpet, my socks were dirty. Our room was next to a ventilation system, very noisy and hot. We changed rooms, but the problem stayed the same. The sash window kept... more

Worst budget hotel ever, it is not even worth a 3 stars. Trust me you wont want to go anywhere near this hotel. I had mouse running in my room at 245am which then I had to request a room change at that time. Upon check-out, unfriendly staff when trying to explain my problem with them, as they just chuff... more

We stayed here for one evening, which was enough. Sure it was clean which is what one can hope for but the decor of the room left alot to be desired. The room we had was thankfully quiet. We arrived at 5pm and after breakfast (which was ok) we were glad to be on our way. Another good point was... more

Small room as are most hotel rooms in London. Had double bed and bathroom with bath and shower. Small desk and small wardrobe also. Staff were really very friendly and helpful. Staff could not be faulted. The location so close to Paddington is superb. The one thing with this hotel is the noise. There is no double glazing and the... more

Extremely small and dirty rooms. The nets which supposed to be white probably haven't been washed since the hotel opened. We had shampoo for washing our hands and when i asked for hand soap i've been told they don't do hand soap. The hotel picture on the website doesn't correspond with the hotel exterior. more

I would definitely stay at Norfolk Towers again. First of all the locatin is great! only two blocks from Paddington Station (which make moving really easy), and located in beautiful Bayswater, very close to Oxford and Bond Sts., just walking distance from Notting Hill and really close to amazing Hyde Park. The hotel looks very nice and the staff was... more

i will be brief but i regularly stay in budget hotels in London, so i know what to expect. however, i have to say this is undoubtedly the worst, here are my main concerns. 1. You need to be a prize fighter to hit the lift button hard enough to make it work. 2. The lift takes at least ten... more