We stayed there for 3 nights and I would NEVER go back. Our double room was so small that one had to stay in bathroom, so other could move around. No lights, exept night table lights. In breakfast room/entrance lobby you actually have to point to food and order that piece by piece over the counter, no access to food... more

Not a very good location by Shepards Bush station, weird people handing around the hotel at night. Room was dark and tired looking, in room internet did not work and they never tried to fix it in the 3 days I stayed. Most of the staff could hardly speak english so it didnt help much. They forgot to clean my... more

We booked our 3 night stay at very short notice and were given a great rate through the hotel. The room was very nice with a very comfortable king size bed. Bathroom was great though the extractor fan didn't work very well so the bathroom was constantly fogged up. We had an issue with the TV and it was fixed... more

Stayed at K West with friends for a shopping weekend. Ideally placed for the fabulous Westfield centre with shops and restaurants galore. Only 5 stops on underground to Oxford Street if Westfield isn't enough or if you want to do tourist type things. The hotel has nice rooms but I found the decor in the corridors dark and gloomy and... more

I stayed at the k west hotel and spa for 5 nights last week for my five year wedding anniversary. I booked the room though a third party, so the rates were more than reasonable. The room we stayed in was a regular double, and it was a nice size with a bath tub and lots of natural light. The... more

Could not believe the size and overall comfort of the room. Has everything one needs, wi-fi, big flat screen, iron, tea & coffee making, huge bathroom - list goes on. Needed to be in the area to meet family and had a added bonus of the new Westfield Centre across the road. Am not shopper but the area offers quality... more

We recently stayed here for a week visit to London. It was difficult finding the hotel the first time, as it is on a quiet residential street, but it is very close to the Shephard's Bush tube station--which made it a breeze to get into the city. We arrived early and they were happy to store our bags for us... more

The hotel map that was given was not very helpful at all. It took asking a few people to get to know where we were going. The hotel is nothing special. We were early for check in, but they took our bags off us, while we went to olympia conference hall for the day. The room was clean and tidy.... more

Having recently split from Tony, Gary and i decided to spend some time in London with our new Chums , John and Will. What a great time we had cavorting in the spa and having many sensuous experinces. The hotel catered for our needs and provided as many towels as requested. We did have one complaint against the noise from... more