Stayed for a few days on business. The room was on first impressions, excellent, with a huge bed and plenty of room. It was clean, with modern fittings and not too hot (why do most hotels seem to have the heating on full blast?). We were given a ground floor room and it was comparatively quiet. All good until we... More

We stayed at the K-West as part of our First Wedding Anniversary celebrations, choosing the hotel as we had a spa voucher which we could use in their spa as well, as well as being close to the Central line and easy access into the West End. Arriving at the hotel 30 minutes before the check-in time confirmed on our... More

For our group of 8 this was a great location to Olympia Hall. The small shopping center had a morrisons grocery store in it. Great to stock up on water and snacks for the room. Shepards Bush train was a short walk away, also a short walk to Notting Hill and Kensington Palace. Rooms were great and hot water was... More

Great atmosphere and location. It is really easy to book with different options Only bad point was the pricing, not that is was over-expensive, but just that everything was an extra. Even the face room price didn't included VAT... Still recommended it though. More

We stayed on the 11th February for one night to celebrate Valentines . We arrived early but where able to check into our room immediately ( noon ) . Our room was superb and on reading reviews from disparaged guests who had stayed previously and were unhappy with their rooms I am surprised as I could not fault the size... More

The Hotel and Spa are A+. The front desk personnel are beyond accommodating. Daniel Tuszynski the valet is top notch. If you stay there Daniel is the first person I go to to get help with anything. More

I stayed for 4 nights, it would of been one night, had it not been for the hotels location. I stayed here a few years ago when it was a smart, well run, contemporary hotel. I stayed in the "K Suite" at a cost of £400 + per night. All the toiletries where half empty, the room was very tired,... More

We got a good deal for Deluxe rooms at the hotel. The rooms themselves are very comfortable, the beds especially. The bar is expensive but lively. Its in a great location and the reception staff are very friendly. The reason I marked the hotel down is: They put me in a smoking room, without asking if this was ok at... More

We stayed in Feb 2012 for 4 nights and thought Shepherds Bush maybe a bit to out of London, but we were happily surprised that it was really close to Shepherds Bush underground and there was plenty to do in Shepherds Bush. The staff especially Hash on Reception, the really lovely Girls in the bar and the housekeeper and cleaner... More