Bossy staff in restaurant, you can not sit where you please. Same approach three days. No smiling faces. Seated on a table with a bedsheet as tablecloth!! No egg, no fruit and no plain yoghurt to your breakfast. Not possible to have hot chocolate for teenagers. I will definitely not stay there again. more

it was close to 2 underground stations - other than that, the walls were too thin that you hear the sounds ~ snoring , etc. from the adjacent room ! BED bug alert - my sister came home with bed bug bites!!!! I am hoping and praying I don't get them too!!! the restaurant was a good place for dinner. more

i stayed in the club double with my partner for my birthday as we were seeing blur in hyde park. to start of i had to wait til 2pm to enter my room so had to float about for 3 hrs. then i was requested to pay 20 deposit for the room, i paid it in cash as i said... more

Grubby tiny rooms , poor service and standards of hygienge , crap breakfast , Have to pay me to stay there again , no adhrerance to DDA 2005 provision Glad to leave in morning more

Room was small. Very convenient location - short walking distance to Bayswater and Queensway tube stations, and Hyde Park. Breakfast was basic and there's an extra charge for cooked breakfast. Front staff was helpful. more

I'm a student on a gap year from America, who visited the Blakemore hotel, located in the heart of London, late June this year. It was the perfect place for a tourist like myself, since it was comfortable, even egegant in ways, with staff who attended to all my requests. As for the room, it was just what I needed;... more

Stayed in room 110 which was utterley appaling to my standards. I would not even allow my pet cat to stay here!!!!. But I noticed there is some sort of refurbishment taking place. Perhaps modernising the rooms would be a start followed by the bathrooms. Regards, Flash Gordon :) more

The location of this hotel is very good – a two minute walk to Hyde Park and the tube. Rooms are clean, but poorly designed and laid out. The service was very poor. We waited 40 minutes for our dinner one night. They also charge for anything they can. There is no trouser press in the room, but for a... more

Biggest complaint - on our departure we asked receptionist to call a cab - 3 people to go to Paddington, drop off 1 person & onto the Mayfair Holiday Inn. Cab driver charged £25. Not black cab but (gray van). We believe it was a private van. Cab had no meter & no fare was given. We assumed it was... more