when were the photos taken of this hotel ? i stayed there only 3 weeks ago and the hotel did not resemble the photos at all. the general appearance of the place was sad and shabby. the furniture in the bedroom was scratched and grubby. i did not remove my shoes as the carpets were dirty and the bathroom sad... More

Considering the location and being handy for Marble Arch tube, this hotel is the pits. From walking in and being greeted by a surly receptionist in a dull dark and dingy lounge area. Being told the lift is that way and finding the smallest lift I have ever seen, wondering if it will get to the 1st floor never mind... More

In spite of the great location, can't recommend. The single ensuite was tiny, the shower mini, the lift ancient, the corridors narrow. 'Breakfast included' was a half-truth. A buffet breakfast was laid out but on checking out I was charged for the scrambled eggs! No sign over the buttet warned guests that the hot food was extra!!! Shameful. More

I dont normally listen to these reviews either, so i decided to go ahead and book a room here for two nights. MISTAKE! You have to pay on arrival, as well as paying the first night in full when you book. I can see exactly why, i think if you saw your room before you paid there's no way you... More

I went there for 4 nights in August. We were 4 girls just looking for a place to sleep and a place to keep our luggage. We found it when browsing for cheap hotels in London. We did not read all the reviews until after we had booked the hotel and there were not that many good reviews so I... More

For the price you mustn't grumble. The staff were super friendly and helpful which made the stay fine. Ok the rooms are a bit shabby and could do with a lick of paint for the price and location it's fine. Breakfast was basic and we did not choose the fried option as there's plenlty of good places to eat close... More

My daughter and I had the displeasure of staying here for 2 nights in June. Our room was on the 3rd floor. The lift was so tiny, it would only accomodate us both with a suitcase each and that was a tight squeeze. We did not feel safe using it, so climbed the stairs each time we left or returned... More

I was booked in for a night on a business trip. If it hadn't been late on arrival I would have turned and left right then. The hotel is tired and dated, with marks and dents an the Walls. My room was furnished with a twin bed , complete with a blanket with holes in. Breakfast was very woeful and... More

I should have guessed there might be an issue when the taxi driver grunted in response to the address I requested. This seems to be a small family run hotel but really the price for what I got was outrageous. A narrow twin bed, stained coverlet, and furniture that was badly chipped and stained. Walls and doorways covered in handprints... More